American Book Warehouse レビュー 

149
•
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I have been trying to get in touch with American Book Warehouse via their online portal, phone and email. No response. On my end I can see that my order was "shipped" Oct 1, its been far too long. I'm... もっと見る

5つ星のうち4の評価

Had an issue with getting a textbook delivered which was out of stock, company had some back end issues with inventory/email servers. However, customer service issued me a refund and offered me a diff... もっと見る

5つ星のうち5の評価

Great customer service! I've been trying to get my hands on an indie cover that is going out of print and tried to order through American Book Warehouse. They didn't end up having the book in stock bu... もっと見る

5つ星のうち5の評価

They provided a rare book in wonderful condition, and they offered the best price of this book, too! They were really nice and a “real human” on the other end of our email correspondence which I reall... もっと見る

企業情報

  1. 書店
  2. ・
  3. 古本屋
  4. 書籍卸業者

さまざまな外部ソースから提供された情報

American Book Warehouse – We are the number 1 place to find cheap textbooks online. Visit us to buy used textbooks, college textbooks. We focus on student needs in the United States.


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

149件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(149)

過去12か月のレビュー数: 72件

レビューを書く
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5つ星のうち4の評価

Great Customer Service!

I had an issue with the copy of the book that was sent to me. The customer service department was quick and courteous. They offered me several options and mailed out a new copy ASAP. I’m happy with the final result!

2024年12月31日
自発的なレビュー
5つ星のうち5の評価

I am a first time customer to ABW

I am a first time customer to ABW. They had a semi-rare book I've been looking for, and placed my order straight away. After a week I hadn't received my tracking email, so I emailed them to request it. Turns out, it was out of stock after all. ABW kept in communication with me from start to finish and in a very timely manner. I was offered a full refund (with a discount for a next purchase) and a sincere apology along with the option for them to source the book for me. I chose to wait and see if they would be able to still get me the book. It didn't take long, maybe a few weeks, to get the news they found my book and it was on its way with a tracking number. I did receive my book around Christmas which made it almost magical! Again, communication was consistent throughout this entire process. I never felt like I was being ignored, irrelevant or bothersome. I was treated with respect, importance and offered options. I am very impressed with the level of customer service I received, and how professional and genuinely a heart-warming human experience I was provided over the internet.
I ABSOLUTELY RECOMMEND AMERICAN BOOK WAREHOUSE FOR YOUR BOOK PURCHASES!! I am a very happy customer and look forward to continuing doing business with them again!

Re: Iodine: Why you need it, why you can't live without it by Dr. David Brownstein

2024年12月6日
自発的なレビュー
5つ星のうち5の評価

Great Experience

The used book I ordered arrived on time and in great condition. I didn't recieve a tracking number; however, upon emailing customer support I was updated quickly. They then reached out to follow up verifying I had recieved my item.

2024年12月16日
自発的なレビュー
5つ星のうち1の評価

Horrible experience

Ordered a book, paid extra for faster shipping, took over a month to arrive, was ignored multiple times when I asked to send it back as the date when I needed it had passed.

2024年11月1日
自発的なレビュー
5つ星のうち5の評価

Great!

Okay, so I needed a textbook for class. As most of us know, textbooks are NOT cheap :/ But, I was able to purchase my textbook from the American Book Warehouse for only a fraction of the price my school's textbook store was selling them for! Not only did I save roughly $200, I got my textbook in GREAT condition! I spoke with the Support team, and they answered all of my question clearly and in a timely manner. What's more, they were genuinely concerned with my concerns! I would recommend this site to everyone who needs good quality books for a low cost :) Happy Shopping

2024年8月30日
自発的なレビュー
5つ星のうち5の評価

So happy I found them

I was looking for an out of print book when I found American Book Warehouse on line. Not only did they have the book, listed as used, very good condition, but their price was cheaper than other sites. Service was great, and I received the book in two days. Best of all, my book was in even better condition than advertised, like new. I'll be very confident ordering from them in the future.

2024年8月5日
自発的なレビュー
5つ星のうち1の評価

Scammers making money on the "float"

I suspect that American Book Warehouse is primarily a scammer. They bill your credit card and then tell you they DO NOT have the book. They promise to "look" for another copy. Two weeks later, I checked back, and American Book Warehouse had not found one. I requested a refund. American Book Warehouse makes money on the "float" when they hold your money for a few weeks until you demand a refund for a book that I suspect never existed in the first place.

2024年7月15日
自発的なレビュー
5つ星のうち1の評価

Be cautious when trying to purchase books from this company.

I ordered a book and the payment was excepted next day it had been cancelled. I tried ordering it twice.the second time they had raised the price 200 plus, they said the book was unavailable and they were trying to fix the problem, well 3 months later it is still on the website lowered the price. I wonder if it’s still unavailable!!! I found the book on Amazon with an affordable price with no issues.

2024年4月4日
自発的なレビュー
5つ星のうち5の評価

This company has a customer service team and policy that is second to none

This company has a large supply of quality books and also displays quick timing on shipping orders. The part about them that astonished me was the quickness, attentiveness and integrity of their customer service team. They were quick to listen, show empathy and create a solution that solved my problem and blew me away in generosity.

2024年4月27日
自発的なレビュー

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