Amourlee レビュー 

Amourlee からの回答

2026年4月20日

Hi John,

Thank you so much for your kind words!

We’re really glad to hear that you’re enjoying the platform and having a positive experience meeting new people. It’s also great to know that our support team has been helpful - we work hard to be there when it matters.

If there’s ever anything more we can do for you, don’t hesitate to reach out.

We appreciate you being part of the community!

Best regards,
Amourlee Customer Support Team

Amourlee からの回答

2026年4月20日

Hi John,

Thank you for your thoughtful feedback and for being a longtime member of Amourlee.

We’re glad to hear that you’ve found the platform easy to use and that your experience over the years has been smooth and reliable. It’s great to know that our payment model has worked well for you and has offered the flexibility you were looking for.

We truly appreciate your support and are happy to have you as part of the Amourlee community!

Best regards,
Amourlee Customer Support Team

Amourlee からの回答

2026年4月10日

Hi,

Thank you for sharing your concerns. We’re sorry to hear that your experience led you to feel this way.

We want to clarify that all profiles belong to real individuals, and verified users complete specific checks to confirm their authenticity.

Payments on our platform are legitimate and fully transparent, with all costs clearly displayed in advance. Users remain in full control of their spending at all times.

While no online service can completely eliminate misuse, we actively monitor activity, investigate reports, and take appropriate action where needed. Our policies and terms are in place to protect both users and the platform.

If you have encountered a specific issue, we encourage you to contact us at support@amourlee.com so we can review and assist you directly.

Best regards,
Amourlee Customer Support Team

Amourlee からの回答

2026年4月10日

Hi Allan,

We’re sorry to hear about your experience. Our platform is designed to provide genuine connections, and we actively work to maintain a safe and transparent environment for all users.

We take the authenticity and safety of our community very seriously. Users with verified status have completed verification procedures, including document checks and video verification; therefore, we can guarantee that you are communicating with real people.

Kindly note that all costs are clearly displayed upfront to ensure full transparency, and users remain in full control of their spending on our platform. Please keep in mind that forming meaningful connections and meeting in person can depend on many factors, including individual preferences, communication, and location.

We encourage you to reach out to our support team at support@amourlee.com with more details about your experience so we can assist you directly. Your feedback helps us improve, and we’re committed to making the platform better for everyone.

Best regards,
Amourlee Customer Support Team

Amourlee からの回答

2026年4月1日

Hello Martin,

Thank you for your message and for taking the time to share your experience.

We’d like to address your concerns transparently. Profile photos on the platform are uploaded by users, and it’s natural for people to choose their best pictures. At the same time, we offer video messages to help provide an authentic impression.

We also want to clearly emphasize that there are no site operators engaging users in conversations. You are communicating with real, verified individuals. How conversations develop depends on both parties involved, and you are always free to continue or end any interaction at your discretion.

All costs are clearly displayed upfront to ensure full transparency, and users remain in full control of their activity and spending at all times.

We truly appreciate your feedback, as it helps us continue improving our service. If there’s anything further we can assist you with, please don’t hesitate to reach out to our support team.

Best regards,
Amourlee Customer Support Team

Amourlee からの回答

2026年3月19日

Hi Marc,

Thank you for taking the time to share your feedback.

We take our users' authenticity very seriously. All members undergo identity verification using government-issued documents, and we do not allow AI-generated profiles or media on our platform. While we understand your concerns, we want to assure you that the people on our platform are real individuals.

If you encounter profiles that seem suspicious, we’d appreciate the opportunity to review the situation with our team. Please share any details with our support team at support@amourlee.com so that we can take appropriate action.

Best regards,
Amourlee Customer Support Team

Amourlee からの回答

2026年2月26日

Hi Victoria,

Thank you for your thoughtful review!

We’re really glad to hear that you found Amourlee intuitive and professional, especially as a first-time user. It’s great to know that the verification process felt smooth and quick, as we work hard to make onboarding simple and secure for everyone.

And we hear you on the bonus offers. We’re always looking at ways to add more value and create exciting opportunities for our members, so your feedback is truly appreciated.

Thanks for being part of the Amourlee community!

Best regards,
Amourlee Customer Support Team

Amourlee からの回答

2026年1月23日

Hi Mike,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.

Users with verified status have completed verification procedures, including document checks and video verification. Verified profiles indicate the blue checkmark on their profile. While these measures significantly reduce the risk of inauthentic accounts, no online service can guarantee the intentions of every individual user in their communication.

Refunds and billing matters are handled strictly in accordance with our published refund policy. Users who believe a billing decision was made in error are welcome to contact our support team so the case can be reviewed.

At this time, we are unable to locate a completed support request associated with the email address used to submit this feedback.
Without a formal inquiry and relevant details submitted to our support team, we are unable to investigate or take further action. We therefore encourage you to contact support directly so that your concerns can be reviewed through the proper channels.

We respect the right of users to share their opinions and remain open to reviewing concerns. If you wish to proceed, please contact us at support@amourlee.com and include all relevant details or reference numbers.

Kind regards,
Amourlee Customer Support Team

Amourlee からの回答

2026年1月5日

Hi Luther,

Thank you for taking the time to share your honest feedback. We completely understand how receiving a high number of messages so quickly can feel unexpected.

On our platform, new members may receive messages from users who actively browse accounts. When a new account is activated, it may appear near the top of the search results and this can sometimes result in early messages, even if a profile isn’t fully completed yet.

Please know that we take the authenticity and safety of our community very seriously. We ask ladies to verify their profiles with government-issued documents. We can guarantee that the women you communicate with are real people.


We truly appreciate you bringing this to our attention. Feedback like yours helps us better understand user concerns and improve the overall experience. If you could contact our support team at support@amourlee.com, we’ll be happy to look into this further and assist you directly.

Best regards,
Amourlee Customer Support Team

Amourlee からの回答

2026年1月5日

Hi Kai,

Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations.

We take such concerns seriously. All profiles go through a strict verification process, and we continuously work to prevent fake or misleading activity.

If you received messages that seemed unrealistic or inappropriate, please report them to our Support Team so we can investigate and take action.

Best regards,
Amourlee Customer Support Team

Amourlee からの回答

2025年10月29日

Hi Adonis,

We’re very sorry to hear about your experience and understand how frustrating that must feel.

Please rest assured that our platform does not use AI bots or automated profiles. Members of our site verify their profiles with government-issued documents therefore, we can guarantee that the women you communicate with are real people.

We can also see that you’ve contacted our Support team before, but haven’t yet responded to our most recent reply. Feel free to get back to us so we can make sure your experience is reviewed properly.

Looking forward to hearing from you.

Best regards,
Amourlee Customer Support Team

Amourlee からの回答

2025年10月29日

Hi David,

Thank you for sharing your thoughts.

We understand your concerns, but we want to assure you that our platform operates independently and transparently, with strict verification and moderation processes in place to protect both our members and our reputation.

We do not tolerate any form of coercion, control, or external interference, and we improve our platform to ensure the safety of our members. Our goal has always been to help genuine people connect in a secure and respectful environment.

If you have any specific concerns or experiences you’d like to discuss, please contact our support team at support@amourlee.com as we take such matters seriously and would be happy to assist you further.

Best regards,
Amourlee Customer Support Team

Amourlee からの回答

2025年10月29日

Hi Jacki,

We’re truly sorry to hear about your experience and understand how disappointing this must have felt.

Please w that our platform does not use bots or automated profiles — every profile is required to go through verification to ensure authenticity. We take the security and validity of the profiles very seriously and ask ladies to verify their profiles with government-issued documents.

If you are concerned about a specific profile, please contact us and we will look into it for you. If you could reach out to our support team at support@amourlee.com with more details on the matter, we’ll be able to assist you further.

Best regards,
Amourlee Customer Support Team

Amourlee からの回答

2025年10月29日

Hi Grady,

Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your disappointing experience on Amourlee.

Please know that our platform has strict policies in place to protect members’ privacy. We only allow contact exchanges between users who have built trust through communication.

You may request a woman's personal contacts and communicate outside of the website if you get the Verified User status. It is obligatory to ensure a positive experience for everyone on the platform.

We’d appreciate the chance to review your experience in more detail. If you could contact our support team at support@amourlee.com, we’ll be happy to look into this further and assist you directly.

Best regards,
Amourlee Customer Support Team

Amourlee からの回答

2025年11月18日

Hi Tatyana,

Thanks for sharing your thoughts with us. Our users are free to choose the photos they feel best represent them, as long as they follow our guidelines.

We also want to assure you that all profiles are verified with government-issued documents. If you have concerns about any specific profile, feel free to contact us at support@amourlee.com, and we will review it promptly.

Best regards,
Amourlee Support Team

Amourlee からの回答

2025年7月25日

Hi Arsen,

Thank you for your feedback. We’re sorry to hear that your experience on our platform didn’t meet your expectations.

We take claims like this very seriously and want to assure you that all profiles go through a strict video verification process, and we are continuously working to improve our systems to detect and prevent suspicious or misleading activity.

If you’ve received messages that seemed unrealistic or inappropriate, we encourage you to report them directly through our support team. This helps us investigate and take action where needed. We also want to note that we have no record of you reaching out to our Support Team, and we’d appreciate the opportunity to assist you directly.

As for the reviews, we welcome both positive and critical feedback. Transparency and trust are key to how we operate.

Please don’t hesitate to contact our Support Team so we can look into your case and address your concerns thoroughly.

Best regards,
Amourlee Customer Support Team

Amourlee からの回答

2025年7月25日

Hi Jose,

Thank you for your review. We’re truly sorry to hear about your experience and appreciate you taking the time to share your concerns.

We are a social platform and communication service, and we do not use fake profiles or operate profiles on behalf of former users. Every member is expected to follow our guidelines, and we have dedicated teams and technology in place to detect and remove any suspicious or inappropriate activity.

We take privacy and authenticity very seriously, and all profiles go through a strict video verification process before their registration is confirmed.

If you encountered any behavior that seemed misleading, we strongly encourage you to report it directly through the platform or contact our Support Team so we can investigate and take appropriate action.

While we understand your frustration, we’d like the opportunity to assist you directly and clarify how the platform works. We have no record of you reaching out to us, but we're here to help you at support@amourlee.com

Warmest regards,
Amourlee Customer Support Team

Amourlee からの回答

2025年7月25日

Hi Dave,

Thank you for your feedback. We're sorry to hear you feel this way, and we’d like to clarify some important points about how our platform operates.

First and foremost, all profiles registered on our website go through a strict verification process to help ensure authenticity and safety for all users, and any suspicious behavior reported to us is promptly investigated and addressed.

While our platform includes some paid features, these are not required to receive interest or make initial connections. They are designed to support enhanced communication and ensure a high-quality, secure user experience. This model helps us maintain strict profile verification, provide reliable support, and continuously improve the platform, efforts that require ongoing resources. We understand that this approach may not suit everyone, but it's intended to foster authentic, respectful interactions in a well-moderated environment.

We also have no record of you reaching out to our Support Team, and we would greatly appreciate the opportunity to address your concerns directly. Please don’t hesitate to contact us - we’re here to help.

Thank you again for sharing your experience.

Best regards,
Amourlee Customer Support Team

Amourlee からの回答

2025年6月18日

Hi Richard,

Thank you for sharing your honest thoughts and concerns.

We understand your concerns and would like to reassure you that users on our site are required to pass verification and provide requested documents that confirm their identity.

Therefore, you can be certain that the women you’re communicating with are real people and no scripts are operating behind the scenes.

We also appreciate your suggestion regarding the successful couples, and our team will explore ways to implement your feedback in the most effective manner possible.

We encourage you to contact our Support team at support@amourlee.com regarding your concerns so we can help you further.

Best regards,
Amourlee Customer Support Team