AMZ Prep レビュー 57

AMZ Prep からの回答

2026年2月25日

Thank you for taking the time to share this, and for being part of the AMZ Prep family for the past 2 years as a parcel partner. It genuinely means a lot to hear that the team has made your experience such a positive one.
We put a lot of care into every partnership we build, and knowing that comes through in the day to day work is exactly what keeps us going. You can always count on us to show up the same way we have from day one.
If you ever need anything going forward, feel free to reach out at info@amzprep.com and we will be happy to help.
Happy Selling,
Trini & The AMZ Prep Team, Client Experience & Partner Relations

AMZ Prep からの回答

2026年2月25日

That means a lot to hear! Being fast, responsive and knowledgeable is something we work hard at every single day, so knowing it stands out to you is really rewarding for the whole team.
We are always here whenever you need us, so do not hesitate to reach out at info@amzprep.com for anything at all.
Happy Selling,
Lakshita & The AMZ Prep Team, Client Experience & Partner Relations

AMZ Prep からの回答

2026年1月29日

We are deeply regretful of your experience. I would like to assure you that we are committed to delivering high levels of customer satisfaction whilst providing the most cost-effective shipping and fulfilment solutions in the market.
Since the summer of 2025, AMZ Prep has invested significantly to bolster its in-house software platform as well as fortify its partnerships with a wider array of shipping carriers at different cost tiers. These improvements were made specifically to address the concerns you've raised.
We genuinely appreciate you taking the time to share your feedback, and we would welcome the opportunity to reconnect and demonstrate the improvements we've made. Please feel free to reach out to our team directly so we can make things right.
Thank you for your candid review.

Happy Selling!
AMZ Prep Team

AMZ Prep からの回答

2026年2月25日

This review is packed with great detail and we genuinely appreciate you taking the time to share such a thorough experience. We will be the first to acknowledge that the initial hiccups with the facility took longer than they should have, and we are glad the team was able to get it resolved and find the right solution for you.
Jacob is exactly the kind of CSM we are proud to have on our team. Responsive, accountable and genuinely invested in the success of every client he works with. We will make sure he sees this.
It is also great to hear the tech side is making a difference for your operations. The portal, FBA low inventory alerts and the Walmart process are all built with sellers in mind so they can focus on growing rather than chasing spreadsheets. Having the flexibility of multiple US locations like CA and SC to help manage freight costs is something we love hearing put to good use as well.
We are here whenever you need us. Feel free to reach out at info@amzprep.com for anything going forward.
Happy Selling,
Ginny & The AMZ Prep Team, Client Experience & Partner Relations

AMZ Prep からの回答

2026年2月25日

Being considered an extension of your brand is honestly one of the greatest things we can hear as a team. That is exactly the kind of partnership we set out to build with every client we work with.
Supporting you through two major warehouse moves and the US expansion while keeping things smooth under tight timelines is no small feat, and the team really does show up differently when the stakes are high. Navigating tariff challenges on top of that speaks to how much we genuinely invest in understanding your business beyond just the four walls of a warehouse.
As an activewear brand scaling into new markets, you deserve a prep and logistics partner that moves as fast as you do and we are glad that has been your experience with us.
We are always here when you need us. Reach out anytime at info@amzprep.com and we will be right there.
Happy Selling,
Angelo & The AMZ Prep Team, Client Experience & Partner Relations

AMZ Prep からの回答

2026年2月25日

50K orders in 3 days during Black Friday is exactly the kind of moment our team trains for all year and hearing that we delivered while others were struggling means everything to us.
Real time updates and proactive communication during peak season is not optional in our world, it is the standard we hold ourselves to no matter the volume. Knowing our network optimization and middle mile service kept your costs in check at that scale is something the operations team will be really proud to hear.
And the cold storage saving your ice cream line during the summer heat wave genuinely made us smile. That is what having the right infrastructure in place looks like when it counts most.
You can always count on us to show up the same way whether it is peak season or a regular Tuesday. We are here at info@amzprep.com whenever you need us.
Happy Selling,
Rich & The AMZ Prep Team, Client Experience & Partner Relations

AMZ Prep からの回答

2026年2月25日

This one genuinely made us proud to read. Valentine's Day, Mother's Day and Christmas back to back is a serious test for any fulfillment partner and the fact that you scaled through all three without penalty or cost surprises is exactly what our agile model is built for.
Blair will be thrilled to see this and honestly the whole planning team deserves a moment here. Predictive analytics and middle mile optimization working together to keep your costs flat during peak is something we have invested heavily in and it is great to see it paying off for your business the way it should.
And to answer your question, the best time to switch was yesterday but the second best time is now and you are already here so we will take it!
We are always just an email away at info@amzprep.com whenever you need anything at all.
Happy Selling,
Blair & The AMZ Prep Team, Client Experience & Partner Relations

AMZ Prep からの回答

2026年2月25日

18 months of flawless fulfillment is the kind of track record we work incredibly hard to maintain and hearing it from a brand that dealt with constant inventory discrepancies before makes it mean even more.
Cutting Zone 8 shipping costs in half through network optimization is a real win for your bottom line and exactly the kind of outcome we aim for with every client we bring on. And pharmaceutical grade cold storage for your probiotics is something we do not take lightly. Product integrity at that level requires precision and consistency every single time.
As for Ginny being basically part of your company now, we are not even surprised. That is just who she is and we are glad you feel that way because that is exactly the kind of relationship we want every client to have with their CSM.
We are always here whenever you need us. Reach out at info@amzprep.com anytime.
Happy Selling,
Ginny & The AMZ Prep Team, Client Experience & Partner Relations

AMZ Prep からの回答

2026年2月25日

We hear this more often than you would think and it is exactly why we built what we built. No one should feel stuck with a service that is not working for them simply because there seems to be no other option.
30% cost savings, real integration support and keeping your Prime badge intact through our SFP program is a combination that speaks for itself. Seller Fulfilled Prime done right means you stay competitive without being at the mercy of MCF markups and that is a position every seller deserves to be in.
Danny will be glad to hear the transition felt painless because that is always the goal when bringing a new client over. We want the switch to feel like a relief not another headache.
Glad you found us when you did and we are here for the long run. Reach out anytime at info@amzprep.com whenever you need us.
Happy Selling,
Diggy & The AMZ Prep Team, Client Experience & Partner Relations
Thanks for trusting AMZ Prep's core SFP services, really glad it is working the way it should for your business.

AMZ Prep からの回答

2026年2月25日

100% on time delivery for 11 months straight is not something that happens by accident. That is the result of a system built specifically so sellers never have to lose sleep over SFP compliance and we are really proud of what the team has put together to make that a reality for our clients.
The penalty guarantee is something we stand behind completely because we believe if we are managing your SFP program, the risk should never fall on you. The fact that you have never needed it is even better.
And 2 minutes saved per order on pack out adds up faster than most people realize until they see it in the numbers. Joel and the team are always looking for those efficiencies and it is great to hear it is making a tangible difference in your operations.
We are here whenever you need us at info@amzprep.com.
Happy Selling,
Trini & The AMZ Prep Team, Client Experience & Partner Relations

AMZ Prep からの回答

2026年2月25日

3x normal volume with zero stockouts on Prime Day is the kind of result that takes serious planning, coordination and the right infrastructure all working together at once. Ginny will absolutely love seeing this and honestly she earned every word of it.
Cutting fulfillment costs 30% while actually improving delivery times is what happens when middle mile optimization is treated as a strategy and not an afterthought. We are glad that difference is showing up directly in your bottom line where it matters most.
No phone support, rigid fees and zero flexibility should never be the standard anyone accepts and we built AMZ Prep specifically to be the opposite of that experience. Real partnership means we are in it with you especially when the stakes are highest.
Reach out anytime at info@amzprep.com whenever you need us.
Happy Selling,
Ginny & The AMZ Prep Team, Client Experience & Partner Relations

AMZ Prep からの回答

2026年2月25日

Moving your inventory to a backup facility before you even knew there was a risk during the Texas freeze is exactly what real time monitoring and a proactive team looks like in action. That is not just good service, that is the kind of decision making that protects your product, your brand and your revenue all at once.
For an organic juice line that requires a strict 33 to 38 degree environment, there is zero margin for error and our cold chain infrastructure is built with that level of precision in mind. Predictive alerts and immediate response are not just features, they are the difference between a close call and a costly loss.
Scaling 400% for your summer push without a hiccup on top of all that is something the operations team will be really proud to hear. That kind of flexibility during a seasonal surge takes a lot of behind the scenes work and it is great to know it showed up exactly when you needed it.
We are always here at info@amzprep.com whenever you need us.
Happy Selling,
Angelo & The AMZ Prep Team, Client Experience & Partner Relations

AMZ Prep からの回答

2026年2月25日

Being skeptical is completely fair and honestly we welcome it because the results always do the talking. Going from multi-channel chaos to crushing Prime Day by July when prep started in May is a timeline that speaks to exactly how Blair and the team approach every client relationship, with the end goal already mapped out from day one.
Better coverage, lower costs and actual humans to talk to should be the baseline for any fulfillment partner and we are glad that is the experience you landed on with us. The integration piece is something we have invested a lot in because simplifying complexity is where real operational gains are made.
Thinking months ahead is just how Blair operates and it is great to see that foresight showing up in your results. We are in this for the long game with you.
Reach out anytime at info@amzprep.com whenever you need us.
Happy Selling,
Blair & The AMZ Prep Team, Client Experience & Partner Relations