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Jag Àr jÀttenöjd med min nya coola lampa som jag sa att jag mÃ¥ste bara ha en sÃ¥dan lampa. SÃ¥ jag gick in pÃ¥ Google och fick upp AndLight.se och dÀr var lampan 1.000:- billigare Àn offerten jag fÃ¥tt i... ãã£ãšèŠã
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BestÀllde lampa pÃ¥ 10050:- mÀrkte att jag fick fel boxar som innehÃ¥ller "snÀckorna" som hÀngs pÃ¥ lamporna efter jag monterat den i taket. Skrev mail. Blev ombed att skicka bild pÃ¥ boxarna. Skickade bi... ãã£ãšèŠã
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Tar inte tillbaka felaktiga produkter och du har ingen Ã¥ngerrÀtt! Som kund fÃ¥r du med andra ord inte ta upp lampan och testa den för dÃ¥ Àr din Ã¥ngerrÀtt borta. Enda gÃ¥ngen du kan skicka tillbaka p... ãã£ãšèŠã
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Fick Hem en trasig lampa av modellen Flowerpot v3. Jag tog emot denna under en flytt vilket gjorde att den inte öppnades förens 1 mÃ¥nad efter att paketet hÀmtades ut frÃ¥n ombudet. Trotts detta var kun... ãã£ãšèŠã
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ANDLIGHT â Your Home Should Feel Like Home Hos AndLight samlar vi estetik, kvalitet och funktionalitet i ett handplockat urval av belysning, möbler och heminredning frÃ¥n nÃ¥gra av vÀrldens mest erkÀnda designvarumÀrken. Som stolt auktoriserad Ã¥terförsÀljare av bÃ¥de klassiska och moderna designikoner riktar vi oss sÃ¥vÀl till privatkunder som professionella inredningsprojekt. VÃ¥rt uppdrag Àr att med expertkunskap, personlig service och produkter av yppersta kvalitet inspirera och guida vÃ¥ra kunder. FrÃ¥n vÃ¥r bas i Köpenhamn arbetar vi för att du ska fÃ¥ en sömlös upplevelse, frÃ¥n det första klicket till ett komplett inrett hem.
Nelson Mandelas Allé 16, 2450 , KÞbenhavn SV, ãã³ããŒã¯
3.8
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Fick Hem en trasig lampa av modellen Flowerpot v3. Jag tog emot denna under en flytt vilket gjorde att den inte öppnades förens 1 månad efter att paketet hÀmtades ut från ombudet. Trotts detta var kundservice jÀttehjÀlpsamma och förstående
AndLight.se ããã®åç
Hello Oliver,
Thank you so much for your great review and sharing you experience!
It truly means a lot to us to hear that you had a positive experience with our service.
Weâre very sorry that your order arrived broken initially, but weâre glad to know that the issue was resolved quickly and to your satisfaction.
We always strive to ensure our customers receive high-quality products and excellent service.
If you have any questions, please feel free to contact us at - Info@andlight.com
Best regards
Albert // Andlight
Fick en trasig produkt men den byttes hyfsat smidigt.
AndLight.se ããã®åç
Hello Rikard,
Thank you so much for taking the time to leave a review!
Weâre truly sorry that your order arrived damaged. Thatâs never the experience we want our customers to have.
That said, weâre really glad to hear that the exchange process went smoothly and that we were able to resolve the issue for you.
We hope to have the pleasure of welcoming you as a customer again in the future ð
If you have any questions, please donât hesitate to contact us at - info@andlight.com
Best regards
Albert // Andlight
AndLight.se ããã®åç
Hi Sara,
Thank you so much for your great review and taking the time to sharing you experience!
It truly means a lot to us to hear that you had a positive experience with our service. Weâre glad to know that your order arrived quickly and safe.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please donât hesitate to contact us at - info@andlight.com
Best regards
Albert // Andlight
AndLight.se ããã®åç
Dear Anna,
Thank you for your great review! ð
Weâre thrilled to hear youâre very happy with your lamps and the fast delivery.
We hope to welcome you again in the futureð¡
Best regards
Maria - Andlight
AndLight.se ããã®åç
Dear Micke,
Thank you for your review a few years back!
Weâre glad youâre happy with our selection, delivery time, and pricing. We appreciate your support and hope to serve you again soon!ð€
Best regards
Maria - Andlight
BestÀllde lampa på 10050:- mÀrkte att jag fick fel boxar som innehåller "snÀckorna" som hÀngs på lamporna efter jag monterat den i taket. Skrev mail. Blev ombed att skicka bild på boxarna. Skickade bild på mail. Fick inget svar. Skickade meil igen, och har fortfarande inte till idag fått svar på vad jag ska göra. Lampan Àr helt uppackad, allt plast slÀngd osv.
AndLight.se ããã®åç
Hi Melissa,
Thank you for your feedback - we are sorry to hear about the mistake in the boxing and products. We strive to help you in the best possible way.
Unfortunately we haven't received anything on e-mail in this name. We would kindly ask you to send us and e-mail to info@andlight.se regarding your order, so we can look further into your case and find a proper solution for you.
We hope to hear from you soon!
Kind regards
AndLight Team
Snabbt och bÀsta priset på nÀtet för min vara
AndLight.se ããã®åç
Dear Zara,
Thank you for your great review!
Weâre happy to hear you enjoyed the fast delivery and found the best price for your item online.
Hope to welcome you again in the futureð
Best regards
Maria - Andlight
Terrible customer service who do not respond. AVOID this company.
AndLight.se ããã®åç
Hi James,
Thank you for your message.
As we concluded, you had contacted order@andlight.dk, which is a no-reply email. I am sorry that your messages went un-answered, but at least we figured out why.
Kind regards,
Andlight
Lamp was never shipped despite promise of 2-5 days shipping. So I cancelled the order. Emailed customer service 7 times over a month with NO reply, despite their website stating they reply in 24hrs.
Then they randomly sent out the lamp and billed me 7000SEK two months after I ordered. Still no reply from their customer service and even emailed CEO with no reply.
AndLight.se ããã®åç
Hi James,
Thank you for your message.
I am sorry for the missing responses to your messages, but as we concluded, you had contacted the wrong email, order@andlight.dk, which is a no-reply email.
As the lamp was not in storage, it had a delivery time of 30-40 business days, which we also try to make as clear as possible on the product page.
However, I am glad that we came to a solution, where all your money was refunded, including shipping costs.
We hope that you are not too deterred to use our services again.
Kind regards,
Andlight
Superfin lampa! Precis den fÀrgen jag förvÀntade mig utifrån bilderna. Snabb & smidig leverans.
AndLight.se ããã®åç
Dear Erika,
Thank you so much for your lovely review a few years back! ð
Weâre delighted to hear that the lamp color matched your expectations perfectly and that the delivery was quick and smooth. We hope it brings great light to your space!ð¡
We hope to welcome you again in the future
Best regards
Maria - Andlight
Jag Àr jÀttenöjd med min nya coola lampa som jag sa att jag måste bara ha en sådan lampa. Så jag gick in på Google och fick upp AndLight.se och dÀr var lampan 1.000:- billigare Àn offerten jag fått i affÀren plus att de sa att det skulle ta ca 2 månader att få lampan. Jag gick in och bestÀllde lampan och 3 dagar stod den perfekt hemma. Allt gick helt perfekt.
AndLight.se ããã®åç
Hi Christina,
Thank you so much for the wonderful review. We really appreciate you taking the time to share your experience!
We are glad to hear that your lamp arrived earlier than expected and that you like it ð
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please donât hesitate to contact us at - info@andlight.com
Best regards
Albert // Andlight
UpptÀckte Ferm Vuelta bordslampa först i Sköna Hem och AndLight kunde ge mig det bÀsta priset. Snabb leverans. Ãr mycket nöjd.
AndLight.se ããã®åç
Hi Ulf
Thank you so much for your great review!
It truly means a lot to us to hear that you had a positive experience with our service.
If you have any questions, please donât hesitate to contact us at info@andlight.se
Wishing you a nice day!
Best Regards
Maria // Andlight
Bra kontakt med företaget. Snabb och bra leverans. Ska återkomma som kund!
AndLight.se ããã®åç
Hej Göran,
Stort tack för din fina recension! Vi uppskattar verkligen att du tagit dig tiden att dela din upplevelse med oss.
Om du har några frågor eller behöver hjÀlp inför ditt nÀsta köp Àr du alltid varmt vÀlkommen att kontakta oss på info@andlight.dk eller +45 44 44 62 44 - vi står redo att hjÀlpa dig.
Ha en riktigt fin dag!
AndLight
Snabb leverans utan problem. Inget sÀrskilt att anmÀrka på vad gÀller köpupplevelsen. Nöjd.
Produkten såg ut som vÀntat men batteritiden var riktigt dålig.
AndLight.se ããã®åç
Hello Tobias,
Thank you very much for your review and for sharing your experience with us.
We're happy to hear that the delivery went smooth and that the overall shopping experience met your expectations, that truly means a lot to us.
However, we're sorry that the battery life of the product didnât live up to your expectations. Thatâs definitely not the experience we want for our customers. Thank you for taking the time to let us know.
If there's anything we can assist you with or if you have any questions, feel free to reach out to us at - Info@andlight.com
Best regards
Albert // Andlight
Fina lampor till bra pris och med snabb leverans. Kunde inte blir bÀttre
AndLight.se ããã®åç
Hi Elisabeth,
Thank you so much for your wonderful review! ð
It truly means a lot to us to hear that you had a positive experience with our service.
Weâre glad to know that your order arrived quickly and that you are satisfied with the lamps.
Thank you for taking the time to share your experience.
If you have any questions, please don't hesitate to contact us at - info@andlight.com
Warm regards
Albert // Andlight
AndLight.se ããã®åç
Hi, and thank you so much for your great review!
It truly means a lot to us to hear that you had a positive experience with our service. Weâre glad to know that your order arrived quickly and safe.
If you have any questions, please donât hesitate to contact us at info@andlight.se
Wishing you a wonderful day!
Best Regards
Maria // Andlight
AndLight.se ããã®åç
Hi Matilda,
Thank you for the great review!
We are glad to hear that your order arrived quickly and safely.
It really means a lot to us that you have had a good experience with our service.
We hope to have the pleasure of welcoming you as a customer again in the future.
Best regards
Albert // Andlight
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