Easy to order, fairly prompt to come into stock and be delivered. Cardboard packaging quite damaged on arrival but product intact save for heavy creasing as folded rather than rolled - not ideal for... もっと見る
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Excellent service. Order acknowledged promptly and was kept informed at every step. Order was delivered more quickly than I expected and was very well packed. Would use this company again.
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Excellent customer service purchasing this lamp. The staff were couteous and could not do enough to help. The lamp was very well packed and the members of staff in the shop helped me to load it into... もっと見る
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Absolutely Love this rug! So many compliments from friends and family. Its bright and cheerful to look at. Children adore looking for all the different Creatures. Quality rug too and worth the wait.... もっと見る
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企業情報
当該企業による記述
Angela Reed is an independent furniture, homeware and interiors retailer based in Saffron Walden, Essex, UK, serving customers throughout the UK online and from our Saffron Walden furniture store. Established in 1880, Angela Reed is a family-owned interiors business with more than 145 years of experience helping customers furnish and decorate their homes. We sell sofas, armchairs, dining tables and chairs, bedroom furniture, occasional furniture, lighting, mirrors, rugs, cushions, home accessories and gifts, with collections available both online and in our Saffron Walden showrooms. Angela Reed combines established furniture brands with distinctive furniture and home accessories chosen for homes with personality. Whether you're looking for a new sofa, furnishing a dining room or bedroom, searching for statement lighting or mirrors, or simply adding the finishing touches to a room, our experienced team can help. Customers can shop online at angelareed.co.uk, with delivery available across the UK, or visit our furniture and interiors store in Saffron Walden, Essex to explore our collections in person. As a long-established independent family business, customer service remains at the heart of Angela Reed, from helping customers choose the right furniture through to delivery and aftercare. Follow us on: Instagram https://www.instagram.com/angelareedshop/ Facebook: https://www.facebook.com/angelareedshop/
連絡先
5-7 Market Hill, CB10 1HQ, Saffron Walden, 英国
- 01799 520056
- online@angelareed.co.uk
- angelareed.co.uk
4.7
優良
1526件のレビュー
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
All round good experience
Good communication. Lovely and unusual product, delivered quickly.
2026年3月13日
Angela Reed からの回答
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Good service
Good service. The item I ordered was out of stock but I was kept informed of the expected delivery date. Would use again.
2026年2月17日
Angela Reed からの回答
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Angela Reed からの回答
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Angela Reed からの回答
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
I spoke to a lovely lady about my order…
I spoke to a lovely lady about my order and she made sure it was sent before my holiday.
A beautiful bed cover.
2026年3月3日
Angela Reed からの回答
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Good product delivery to long
2026年3月9日
Angela Reed からの回答
Thank you for taking the time to leave your review and for shopping with us. We really appreciate your patience with your order and are grateful for your understanding. As a family-run business, we work hard to make every shopping experience a positive one, so your feedback is very important to us. We hope to serve you again and provide an even better experience next time.
Angela Reed からの回答
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Sweet little chicken picks shame…
Sweet little chicken picks shame postage cost more than they did !
2026年3月9日
Angela Reed からの回答
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Highly recommended
Such a beautiful chest of drawers and the delivery service was excellent. Thank you. I would highly recommend Angela Reed to others.
2026年3月6日
Angela Reed からの回答
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Great baskets good price
2026年2月11日
Angela Reed からの回答
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are pleased that you are happy with your purchase.
Very responsive and great quality items
2026年2月11日
Angela Reed からの回答
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Communication breadown
I ordered a lamp ànd it was meant to take 4 or 5 weeks to receive, but when it didn't arrive, instead of company contacting me to inform me of the delay, I had to contact them ( at least on more than one occasion) to ask what was happening.
Communication could have been better .
Disappointed in this company
2025年11月1日
Angela Reed からの回答
Thank you for your review.
We are very sorry that the wait for your lamp was longer than originally expected. The item was handmade by our supplier and unfortunately there were delays on their side that were outside our control. That said, we completely understand how frustrating delays can be and we are sorry that we did not meet your expectations on this occasion.
We always aim to keep customers informed, and we are sorry that you felt you had to chase for updates. Your feedback is helpful and we will take this on board as we continue to improve our communication.
When you decided to return the lamp we were very happy to assist with the return and provide measurements for an alternative option, and we hope this helped make the process easier.
Thank you again for your feedback.
Lovely cake cloche
Lovely cake cloche - a little disappointed with the patchy finish on the wooden base as it was nothing like the advertisement but very quick delivery and well packaged.
2026年3月3日
Angela Reed からの回答
Thank you very much for taking the time to share your review and for shopping with us. As a family-run business, we work hard to provide excellent customer service and ensure that every customer enjoys their experience with us.
We have emailed you directly to discuss the finish of your cake stand and to help resolve this for you as quickly as possible.
Great product, excellent communication, thoughtful packaging. Highly recommend
Accurate description, updates on product availability and choices on how to proceed. Despatch smooth, well packaged so undamaged when promptly delivered with regular DHL updates. All round a great shopping experience that I would repeat and recommend to others without hesitation
2026年3月3日
Angela Reed からの回答
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Product was easy to order
Product was easy to order. Was advised there would be a wait for item as they were waiting on new stock coming in.
2026年2月20日
Angela Reed からの回答
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Ordered online
Ordered online. Came as described and in very good time. Would use them again.
2026年2月26日
Angela Reed からの回答
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Angela Reed からの回答
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Angela Reed からの回答
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Angela Reed からの回答
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
Angela Reed からの回答
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
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