I honestly can't praise this surgery enough. The appointment system is excellent, whether using the online system or seeing someone face to face. They always respond quickly to any issues or reque... ãã£ãšèŠã
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Trying to find enough time to make a phone call while at work can be tricky, so being able to explain in text why I'd like an appointment, then just having to wait for a (usually very quick) reply... ãã£ãšèŠã
I would say the best doctor s surgery in Watford . Everyone working here so professional and they so efficient with even the smallest things which make a huge difference to patients who are in pain or... ãã£ãšèŠã
Sarah on the desk was really empathetic and kind when I explained my issues . I felt she really listened then told me exactly what would happen . I know how busy the surgery is and I apologised for... ãã£ãšèŠã
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Anima is the platform that helps healthcare providers to better support their patients and improve their outcomes. Our tools are built by clinicians to support teams across Primary, Secondary and Neighbourhood Care. We offer an online consultation and patient triage tool, an AI Receptionist, a Clinical Scribe, and a Document Processor - all-in-one platform, and fully integrated with the systems you use every day.
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All was sorted in 30 minutes message âŠ
All was sorted in 30 minutes message back from.doctor to solve my issue so very pleased.
I like the call back system
I like the call back system. It did not take to long to get back to me. Hopefully i will get a call back from the doctor i requested to speak to.
Great speedy service
Great speedy service. Takes all the stress out of waiting. Vx
I contacted the clinic hoping toâŠ
I contacted the clinic hoping to arrange an appointment for the following week, but I was sent a link and, to my surprise, they were able to schedule me for an appointment just two hours later. I was seen promptly at the scheduled time, despite the clinic being very busy.
The doctor was exceptionalâprofessional, respectful, and genuinely attentive. The whole experience was incredibly efficient, and the standard of service was excellent. Truly outstanding care from start to finish.
The Reception staff are so very helpfulâŠ
The Reception staff are so very helpful and I canât praise them enough.
I like the Anima App
I really rate the anima app as you get a response in a timely manner and also reassurance.
My doctors were swift to respond andâŠ
My doctors were swift to respond and find me an appointment. Though it happened to be when im working.
Excellent attention from AI
Within 2 hours my request had been reviewed and medication prescribed
Great service from Lakeside surgeryâŠ
Great service from Lakeside surgery Stamford thank you
Great service
Great service
Responded in less than 15 minutes
Amazing ð
Easy to follow form on there site withâŠ
Easy to follow form on there site with an appropriate and quick response to the information supplied
Very quick response and fastâŠ
Very quick response and fast appointment booked
Quick response
Request raised at 08:40 am and response from our surgery Oakley Health at 10:30 am. Very happy with ANIMA and Oakley Health surgery group!
Excellent and outstanding
Given the current long-standing government constrictions on medical general practice, and the ridiculous pressure being placed on them by outdated planning rules etc., this practice is outstanding. Appointments and investigations appropriate to the problem or concern are made and arranged promptly with an appropriate professional. Concerns are acted upon and access to services is very good, arranged either at the desk or electronically.
Fabulous service
So easy to make appointments. Canât fault my GP practice
Great experience
Got a answer in less than one hour and same day appointment from Cornerstone Surgery in March. Great thanks.
Very quick response.
Yes it is annoying is some ways but 9âŠ
Yes it is annoying is some ways but 9 times out of 10 gets me an appointment on the day. Just wish they sent me to my nearest surgery rather than one further away
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