The anima system is fabulous if you are able to get a slot. Triaged by a GP seems to action things a lot more efficiently, and without the need to take an appointment with a practitioner. Once all sy... ãã£ãšèŠã
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Having recently transferred to the Highlands Surgery, I am very impressed by the service provided. Reception staff are friendly and welcoming. The GP I saw was thorough; he made eye contact rather tha... ãã£ãšèŠã
Not impressed. I tried twice to book an appointment with a GP using Anima. I couldnât do the first appointment it scheduled (it didnât check first like humans do) and so I tried to rebook. I was then... ãã£ãšèŠã
Medical and administrative queries were answered within six hours. It's a good thing to make sure that enquiries are sufficiently detailed to get a useful response. Far less trouble than a telephone e... ãã£ãšèŠã
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Good response from my dr surgery neverâŠ
Good response from my dr surgery never waited too long and they are going to follow up my request very happy
I made the request online at 8am and IâŠ
I made the request online at 8am and I had communication that morning. The issue with the medication was resolved by 1pm.
The anima system is fabulous if you areâŠ
The anima system is fabulous if you are able to get a slot. Triaged by a GP seems to action things a lot more efficiently, and without the need to take an appointment with a practitioner. Once all systems are linked and working this is the way forward.
Once made aware of issues/ requests this GP practice is just fabulous.
amima is frustatingly obscure.
Very quick response from the surgery
Very quick response from the surgery, they put my mind at rest instantly
Medical and administrative queries wereâŠ
Medical and administrative queries were answered within six hours. It's a good thing to make sure that enquiries are sufficiently detailed to get a useful response. Far less trouble than a telephone enquiry.
Quick efficient response
Quick response, very efficient & effective service.
The receptionist I spoke to was just soâŠ
The receptionist I spoke to was just so thoughtful and sympathetic. I didnât take her name unfortunately
The site was easy to use.
New patient experience
Having recently transferred to the Highlands Surgery, I am very impressed by the service provided. Reception staff are friendly and welcoming. The GP I saw was thorough; he made eye contact rather than facing the PC! He provided me with a good explanation for the condition he feels I am suffering from. He also provided options should the condition fail to improve.
Good surgery âŠ
My doctors surgery is always so helpful and always do their best with queries and appointments
This service makes dealing with theâŠ
This service makes dealing with the surgery so easy
Very quick response to my anima request
Very quick response to my anima request
They were very fast and efficient
They were very fast and efficient
Doctor appointment
This is not a moan about Anima but more about getting an appointment. A persistent cough for a week and losing weight over six month period. My appointment is in two weeks and three days time. Last time I saw a doctor five years ago it was the next day for lesser issues !
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