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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Animaker has been a great tool for me, especially because I was able to start creating animations without having much prior animation experience. The platform is easy to use, and it has made it muc... もっず芋る

5぀星のうち5の評䟡

Un professionnalisme +++, je suis novice sur cette plateforme et un technicien m'a contacté pour m'aider, me guider et répondre à toutes mes questions. Je dois dire que je suis agréablement surprise... もっず芋る

5぀星のうち5の評䟡

The customer service has been amazing! I was having difficulty using the program then I got support and now I am able to make animated videos. Thank you to all the team, especially Mithun!

5぀星のうち5の評䟡

Very easy to use platform for anyone without editing skills, very good graphics, voices, and great selection of characters to use. Easy to use Ai video generate giving plenty of options to edit. Hig... もっず芋る

䌁業情報

  1. ゜フトりェア䌁業

圓該䌁業による蚘述

Animaker Inc., is the fastest-growing cloud-based video creation platform. It is the 'swiss army knife of creativity' for all video creators around the world. Provides cutting-edge features to help video creators with easy to create engaging video content in the form of live videos, full-length movies, explainer videos, 4K YouTube intros, and social media GIFs. Launched in 2014, Animaker today counts more than 4 million customers, ranging from startups to Fortune 500 companies.


連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

648件のレビュヌ

5぀星
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3぀星
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1぀星

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4.5

すべおのレビュヌ

(648)

過去12か月のレビュヌ数: 127ä»¶

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5぀星のうち1の評䟡

This is honestly been one of the worst


This is honestly been one of the worst companies to deal with. We were looking into utilizing the software as an alternative to some current software for marketing and video creation. The video creations that are coming from this software are very similar to ones that are a fraction of the price And often times the generated images would contain errors like creating a third hand in AI images and would also pull images that included water marks from third parties which we did not want to appear in marketing material. We attempted to reach out to the company and provided evidence of the issues in the software and we were brushed off and told that it's no big deal that the software is working fine and that they also aren't willing to issue refunds even though we could clearly show there was issues with it. I would not recommend working with this company and would recommend looking into options like Canva or even render forest that for a fraction of the price work much better.

2024幎12月18日
自発的なレビュヌ
Animaker Inc. ロゎ

Animaker Inc. からの回答

Hi Andrew,

I am sorry to hear about the experience you had with Animaker.

I see you have also reached out to us regarding this. Would you be open to connecting on a call so we can provide you with the right resolution for this issue?

Our support team has contacted you and is waiting for your response.

Thanks,
Team Animaker

5぀星のうち1の評䟡

Disappointing Experience with Animaker

I had high hopes for Animaker, but it’s been a frustrating experience. The app is always lagging, making it nearly impossible to complete a project smoothly. Every few minutes, it freezes or crashes, forcing me to refresh the page and start over.

Not only does this waste a lot of time, but it also disrupts the creative process. Features that should be simple and efficient feel clunky because of these constant interruptions. If Animaker can’t fix these technical issues, I can’t recommend it to anyone.

2024幎12月12日
自発的なレビュヌ
Animaker Inc. ロゎ

Animaker Inc. からの回答

Hi Ayub,

Please accept our sincere apologies; I completely understand your situation.

You have already contacted our support team regarding the downloading issues, and we have resolved it. We work continuously to improve the experience based on user feedback.

Also, we have made a lot of improvements recently. I would suggest you give us a chance by trying once, and I am sure you will not be disappointed.

Thanks,
Team Animaker

5぀星のうち5の評䟡

Exceptional Customer Support

I had an amazing experience with Animaker's support team. Although they don't have a standard refund policy, I hadn't used my account for over 3 months, and after reaching out to explain my situation, the team was very understanding and made an exception to process a refund for me.

Their support was prompt, professional, and empathetic, and they genuinely went the extra mile to help me. It's not often you come across a company willing to make such exceptions, and I truly appreciate their understanding.

I’m really grateful for their flexibility and support. It's clear they value their customers, and I will definitely consider using Animaker again in the future. Highly recommend their service and customer care!

2024幎12月3日
自発的なレビュヌ
5぀星のうち5の評䟡

Animaker was very simple to use and


Animaker was very simple to use and very enjoyable especially that I am a Biomedical Science Student with no previous graphics /design experiences. This was easy and brilliant to use . The help team from Animaker were so helpful and considerate when aiding me .

2024幎11月28日
自発的なレビュヌ
5぀星のうち5の評䟡

Pros y contras de trabajar con Animaker


Pros y contras de trabajar con Animaker (Pro Plan):
1.Pros: Versatilidad de las herramientas (creación vídeos, subtítulos...); excelente atención y eficiencia del servicio técnico (thanks to Ashik & Co!); variedad de recursos (plantillas, imágenes, vídeos, etc.); innovación; calidad producto final (con poco esfuerzo/tiempo se consigue un producto muy resultón); tutoriales para aprender a utilizar la plataforma (aunque de por sí es fácil e intuitivo).
También valoro mucho que, más allá de las plantillas y dependiendo de tu capacidad creativa, puedes realizar narrativas en animación bastante personalizadas.

2.Contras: La renderización a veces es lenta (depende del momento del día o conexión a Internet); los personajes de animación no abarcan otras identidades de género (diversidad de género); con el tiempo algunos recursos utilizados en vídeos pueden desaparecer por derechos de autor (pero el servicio técnico ofrece alternativas).

2024幎11月19日
自発的なレビュヌ
5぀星のうち1の評䟡

Sneaky charges

Sneaky charges! I feel scammed! I am very disappointed with my experience with Animaker. In the past, I had downloaded the program and used it once. Apparently I unknowingly opted for a subscription. Five days before the renewal of this subscription I didn’t realize I had, I received an email stating that 300 euros would be charged; however, this email went to my spam folder, so I didn’t see it. Despite never actively using their program, my subscription was unexpectedly renewed, and 300 euros were charged.

When I reached out on the day of the charge and explained that I was in the hospital with my father, who had just suffered a stroke, and therefore hadn’t checked my spam folder, the company showed absolutely no flexibility or goodwill. Their refusal to show understanding or offer any accommodation in this exceptional situation has left me with a very negative impression. I feel scammed!

2024幎11月11日
自発的なレビュヌ
5぀星のうち1の評䟡

Review Us Before You Try Us? Questionable Tactics in Customer Service

I requested a free trial to see if this service would meet my needs before committing to a subscription. In response, they offered me a 4-day trial—but only if I left a review on three different sites before gaining access. Since I hadn't even used the product yet, they were essentially asking for a fake review. This approach left me questioning their priorities and credibility.

2024幎11月4日
自発的なレビュヌ
5぀星のうち5の評䟡

This is my first time using Animaker

This is my first time using Animaker, and I found it really user friendly and easy to pick up - no need to do any tutorials if you've worked with similar video editing apps before. The character selection and poses are excellent and the AI text to speech is very natural sounding! Love the wide variety of templates. My video will look super professional once I am done with it thanks to Animaker, and the cost is very reasonable compared to its competitors.

2024幎11月1日
自発的なレビュヌ
5぀星のうち3の評䟡

Quick Support, but Multiple Account Issues

Ever since I upgraded my Animaker plan, I’ve faced several frustrating issues—like the "Property" feature not working and being double charged because my previous plan wasn’t canceled automatically. These problems have been time-consuming and annoying. However, the support team, especially Ashik, has been very responsive, and I appreciate how quickly they reply each time.

2024幎10月18日
自発的なレビュヌ

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