Anodyne.fi - Asentoa korjaavat vaatteet レビュー 

Anodyne.fi - Asentoa korjaavat vaatteet からの回答

2020年10月13日

Hei Riitta,

Thank you for sharing your opinion. Pyydämme teitä ymmärtämään että emme täälä hetkellä tarjoa palvelua suomeksi, mutta autamme teitä mielellään teidän kissymyksissä. Thank you.
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We are very sorry that you did not have a good experience with our product, and of course, we will follow up on this. There should not be any odour on the product, so there is something wrong with this shoulder support - as you say. Therefore, we of course want to help you change it to a new one. There is no problem to return or exchange the product, even if it was more than 14 days ago since you recieved it - when it is something wrong with it, the 14-day return/exchange policy can be exceeded.

We at the support team, on info@andoyne.fi, are working day-time and will answer emails within 24 hours all working days, Monday to Friday. We can see that we have a conversation ongoing right now, about how we can help you in the best way - so let's solve it in the best way through our conversation there.

If you are wondering something or have any further thoughts, contact us again and we will solve it!

Sincerely

Anodyne
info@anodyne.fi

Anodyne.fi - Asentoa korjaavat vaatteet からの回答

2020年10月8日

Hei Teija,

Pyydämme teitä ymmärtämään että emme täälä hetkellä tarjoa palvelua suomeksi, mutta autamme teitä mielellään teidän kissymyksissä. Thank you.
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Hello

We thank you so much for your opinion and for sharing your experiences.

We are sorry to hear that you are not satisfied with the shoulder support. We will of course follow up on this, and you are very welcome to write to us at info@anodyne.fi .

We can easily help you to change product to something that suits you better.

Have a nice day

Sincerely

Anodyne
info@anodyne.fi

Anodyne.fi - Asentoa korjaavat vaatteet からの回答

2020年10月8日

Hei Leena,

Thank you very much. Pyydämme teitä ymmärtämään että emme täälä hetkellä tarjoa palvelua suomeksi, mutta autamme teitä mielellään teidän kissymyksissä. Thank you.
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We thank you so much for your opinion and for sharing your positive experiences. It's nice to hear that you appreciate our service and product.

We hope you enjoy a long and good use of our products also in the future.
Have a nice day

Sincerely

Anodyne
info@anodyne.fi

Anodyne.fi - Asentoa korjaavat vaatteet からの回答

2020年10月5日

Hei Elviira,

Thank you very much. Pyydämme teitä ymmärtämään että emme täälä hetkellä tarjoa palvelua suomeksi, mutta autamme teitä mielellään teidän kissymyksissä. Thank you.
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We thank you for sharing your experiences. It's nice to hear that you appreciate our service and product. We hope you enjoy a long and good use of our products also in the future.

Have a nice day

Sincerely

Anodyne
info@anodyne.fi

Anodyne.fi - Asentoa korjaavat vaatteet からの回答

2020年10月5日

Hei Harri,

Thank you for your message. Pyydämme teitä ymmärtämään että emme täälä hetkellä tarjoa palvelua suomeksi, mutta autamme teitä mielellään teidän kissymyksissä. Thank you.
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We are not sure what your question is about, so we really want to establish a conversation to you. Unfortonately, we can not find your name in our order system - so we wonder, are you intrested in to buy from us, or do you already placed an order?

You are welcome to write to us at info@anodyne.fi. We at the support team are working day-time and will answer emails within 24 hours all working days, Monday to Friday.

If you are wondering something or have any further thoughts, contact us and we will solve it!

Sincerely

Anodyne
info@anodyne.fi

Anodyne.fi - Asentoa korjaavat vaatteet からの回答

2020年10月5日

Hei LJ,

Pyydämme teitä ymmärtämään että emme täälä hetkellä tarjoa palvelua suomeksi, mutta autamme teitä mielellään teidän kissymyksissä. Thank you.
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We see that you had some problem to sent the package back to us. There is no problem to return or exchange the product if you chose to do that.

What you do is that you fill in the return form and put it in the package with your return label on the outside. You will of course not pay anything for the return shipping. The return package is sent as A-Post (called A-Brev), which we at Anodyne has pre-paid. Please use a regular mailbox when returning your package, you do not have to use a post office. Then we take care of the package as soon as possible when it reaches us.

We can of course help you with the return if you chose to return the order. The return or exchange of products is no problem. You will get a label and a return form from us. You are welcome to write to us at info@anodyne.fi. We at the support team are working day-time and will answer emails within 24 hours all working days, Monday to Friday.

If you are wondering something or have any further thoughts, contact us and we will solve it!

Sincerely

Anodyne
info@anodyne.fi