Daniela was fantastic to work with! She was incredibly responsive, proactive, and kept me updated every step of the way until our setup was fully sorted. Her communication was always clear, patient, a... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I am an answer the public customer. Upon subscribing I realized there was something about the app that was confusing to me. I contacted the support team and Anush immediately recognized my issue and... もっと見る
企業が回答しました
No reminders before renewal. Nothing. They're clearly counting on people forgetting to cancel so they can charge them. Then when you notice and ask for a refund, they say it's "past the billing cycl... もっと見る
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Same experience here as Pawa (and MANY others it appears) did recently. Pawa provided a great summary and I'm pasting it here, as we have the exact same feelings. "Scam! Don't fall for the free... もっと見る
企業が回答しました
3.3
まあまあ
78件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Answer the public helps me to…
Answer the public helps me to understand the need of the people. So searching on a topic and building something based on a demand is not a waste of time. Highly recommended and with a new ai feature it just gets better
2025年12月1日
自発的なレビュー
Answerthepublic からの回答
Hi Arthur,
Thank you for sharing your experience!
We’re really glad to hear that AnswerThePublic helps you understand what people are truly looking for and turn real demand into meaningful ideas. That insight-driven approach is exactly what the platform is designed for. We’re also excited that you’re enjoying the new AI features—they’re built to make the process even faster and more actionable.
Thanks for the recommendation and for being part of our community!
Best regards,
The AnswerThePublic Team
too slow bad ux
too slow bad ux, somtimes search (without loader) stays forever (hours!), cancelled my sub in the first month
2025年11月27日
自発的なレビュー
Answerthepublic からの回答
Hi Marween,
Thank you for taking the time to share your feedback. I’m truly sorry to hear about the slow performance and the issue with searches getting stuck — that’s definitely not the experience we want for our users.
We understand how frustrating this must have been, and your feedback is incredibly valuable. I also want to mention that we’ve recently made major improvements across the platform to significantly enhance speed, reliability, and overall user experience. While I know this doesn’t change what you encountered, we hope it shows our commitment to doing better.
If you ever decide to give us another try, we’d be happy to assist you personally to ensure everything works smoothly. Your experience matters to us.
Best Regards,
The AnswerThePublic Team
Answerthepublic からの回答
Hi Raphael,
Thank you for your kind words! We're thrilled to hear that you're happy with our tools and service. If you ever need any assistance or have more questions, feel free to reach out. We're here to help!
Best Regards,
The AnswerThePublic Team
Luciano helped me well
Luciano helped me in my request/question clearly and quickly. So far great experience with customer service
2025年9月25日
自発的なレビュー
Answerthepublic からの回答
Hi Selina,
Thanks for sharing your feedback!
We're delighted to hear that our team was able to support you quickly and clearly. Providing a great customer experience is always our priority.
AnswerThePublic Team
support@answerthepublic.com
Great and prompt customer service
Great and prompt customer service. The product is super useful for good old fashioned SEO work that works.
2025年8月7日
自発的なレビュー
Answerthepublic からの回答
Hi,
Thanks so much for your feedback!
We're thrilled to hear you had a great experience with our customer service and that the product is proving valuable for your SEO work.
We appreciate your support and look forward to continuing to help you achieve great results.
AnswerThePublic Team
support@answerthepublic.com
Excellent Support Service
Great support service from Daniela and Victor. Both responded to my minor queries, providing extra information and links to help me further. Thanks to all the team!
2025年7月23日
自発的なレビュー
Answerthepublic からの回答
Hi Kendal,
Thank you for your kind words!
We're so glad to hear that our support team was able to assist you and provide the extra information you needed.
It's always our goal to make sure your questions are answered thoroughly.
We truly appreciate you taking the time to share your experience!
AnswerThePublic Team
support@answerthepublic.com
Excellent Customer Service!
Quick shout out to AnswerThePublic for their great customer service, and especially Max who was outstanding and helped me with a difficult login issue. He got back to me promptly, followed up with me till I was able to solve the problem, and made sure that I had everything I needed. Highly recommend!
2025年6月1日
自発的なレビュー
Answerthepublic からの回答
Hi Larry,
Thank you for your great feedback!
We’re glad our team could assist you promptly and ensure everything was resolved smoothly.
Your recommendation means a lot to us.
Thanks for choosing AnswerThePublic!
AnswerThePublic Team
support@answerthepublic.com
The team at NP digital are great
The team at NP digital are great. Their products are useful and they’re incredibly responsive at getting back to you. Really enjoy their content and tools.
2025年4月30日
自発的なレビュー
Answerthepublic からの回答
Hi Scott,
Thank you for the kind words!
We're thrilled to hear you're enjoying our tools and content.
We are always here to help and support your success!
Best regards,
AnswerThePublic Team
support@answerthepublic.com
Highly satisfied !!!
I've been using Answer The Public for years now. I recently joined their Lifetime deal. When I faced an issue, the team was responsive and helped me resolved my issue immediately. I'm happier than ever with this SaaS
2025年4月3日
自発的なレビュー
Answerthepublic からの回答
Hi Alejandro,
Thank you for being a loyal user of AnswerThePublic over the years!
We’re so happy to hear you’re enjoying the Lifetime deal and that our team was able to resolve your issue quickly.
Your continued support means a lot to us, and we’re thrilled to have you as part of our community!
We're always here to support you.
Best regards,
AnswerThePublic Team
support@answerthepublic.com
Great customer support
Had to message their customer support due to a billing issue and they were quick to respond and helpful!
2025年3月26日
自発的なレビュー
Answerthepublic からの回答
Hi Lisa,
Thanks for sharing your feedback!
We're glad to hear our support team was quick and helpful in resolving your billing issue.
We’re always here if you need anything!
Best regards,
AnswerThePublic Team
support@answerthepublic.com
AnswerthePublic has great support
AnswerthePublic has the ultimate in customer assistance. I had an issue with accounts and billing, and they not only answered by emails quickly, they also jumped on a zoom call and got it all straightened out in a timely fashion.
2025年3月20日
自発的なレビュー
Answerthepublic からの回答
Hi Colleen,
Thank you so much for the kind words!
We're thrilled to hear our team was able to support you quickly and effectively.
It's always our goal to make things as smooth as possible, and we're glad we could get everything sorted out for you.
We appreciate your trust in us!
Best regards,
AnswerThePublic Team
support@answerthepublic.com
Excellent customer service-…
Excellent customer service- professional, knowledgeable and trustworthy. Thank you!
2025年3月17日
自発的なレビュー
Answerthepublic からの回答
Hi Denise,
Thank you so much for sharing your feedback with us. It is very important to us!
It means a lot to know that our team made a positive impression.
We're committed to keeping that level of service every step of the way. Thanks for being part of our community!
Best regards,
AnswerThePublic Team
support@answerthepublic.com
Amazing service and support
With answer the public i can create content based on accurate keyword insights. The support is amazing also.
2025年3月13日
自発的なレビュー
Answerthepublic からの回答
Hi,
Thank you so much for your kind words!
We're thrilled to hear that AnswerThePublic is helping you create content with valuable keyword insights.
And we're glad our support team was there when you needed them.
We're always here to support you.
Best regards,
AnswerThePublic Team
support@answerthepublic.com
Answerthepublic からの回答
Hi Dan,
Thank you for the great feedback!
We're so glad to hear you had a positive experience with our customer service.
We are always here to help.
Thank you for choosing AnswerThePublic!
Best regards,
AnswerThePublic Team
support@answerthepublic.com
Perfektna spolahlivost
Zakupila som si omylom ine clenstvo nez som chcela napisala som im a okamzite moj problem vyriesili. Naozaj 9ceňujem promptnost. Su super spolahlivy.
2025年2月18日
自発的なレビュー
Answerthepublic からの回答
Ahoj Martina,
Ďakujeme vám za vašu milú spätnú väzbu!
Sme naozaj radi, že náš tím dokázal veci rýchlo vyriešiť za vás.
Vždy sa snažíme poskytovať rýchlu a spoľahlivú podporu a je skvelé vedieť, že sa to podarilo.
Vážime si vašu dôveru v nás!
Vždy sme tu, aby sme vám pomohli.
Ďakujeme, že ste si vybrali AnswerThePublic!
s pozdravom
AnswerThePublic Team
support@answerthepublic.com
Useful and reliable
I didn't find it useful for what I was looking for, although I recognise it is a GREAT platform for some specific data analysis. I recommend it.
After the free 7 day plan the monthly plan was charged but I asked for a refund and they provided in less than a minute which makes them super reliable.
2025年2月12日
自発的なレビュー
Answerthepublic からの回答
Hi Sofia,
Thank you for giving our platform a try and for your thoughtful feedback!
We're glad to hear you recognize the value AnswerThePublic offers, even if it wasn’t the perfect fit for your needs.
We're also happy our support team could assist you quickly—reliability is something we take seriously.
We are always here to help.
Thank you for choosing AnswerThePublic!
Best regards,
AnswerThePublic Team
support@answerthepublic.com
Answerthepublic からの回答
Hi,
Thank you for taking the time to share your experience with us and the AnswerThePublic community.
We are committed to providing you with great service using the tool and also receiving the support you need. We are happy to have met your needs.
We are always here to help.
Thank you for choosing AnswerThePublic!
Best regards,
AnswerThePublic Team
support@answerthepublic.com
Great Product and Support
Answer the Public has been a valued platform for me for a long time. I did have to contact support, however, due to some confusion.
The support team answered my question satisfactorily, and I remain happy.
I used four stars simply because, under the previous ownership, I seemed to have more options than I do currently.
2025年1月28日
自発的なレビュー
Answerthepublic からの回答
Hi Greg,
Thank you so much for sharing your feedback with our community and us!
We're glad to hear our support team was able to help clarify things for you.
We appreciate your honest feedback about the changes, and we’re always working to improve and deliver even more value moving forward.
If you need further assistance, we're always here to help!
Thank you for choosing AnswerThePublic!
Best regards,
AnswerThePublic Team
support@answerthepublic.com
Provides really useful insights and…
Provides really useful insights and data for my role as a freelance copywriter. The paid subscription is great value. Very prompt and helpful customer service from Daniela C when I have reached out with a query.
2025年1月29日
自発的なレビュー
Answerthepublic からの回答
Hi Victoria,
Thank you so much for sharing your feedback with our community and us!
We're happy to hear that you’re finding value in the insights and data.
It's also great to know our support team has been helpful when you've needed it.
If you need further assistance, we're always here to help!
Thank you for choosing AnswerThePublic!
Best regards,
AnswerThePublic Team
support@answerthepublic.com
Excelente plataforma para posicionar…
Excelente plataforma para posicionar negocio o servicio con base en la búsqueda de los usuarios en: Google, Bing, Instagram, YouTube y Tiktok.
2025年1月25日
自発的なレビュー
Answerthepublic からの回答
Hola,
¡Muchas gracias por tu comentario!
Nos alegra saber que AnswerThePublic te está ayudando a posicionar tu negocio o servicio utilizando las búsquedas reales de los usuarios.
¡Seguiremos trabajando para ofrecerte cada vez más valor!
Atentamente,
Equipo de AnswerThePublic
support@answerthepublic.com
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