Aptive Pest Control - Columbus レビュー 134

Aptive Pest Control - Columbus からの回答

2026年6月5日

Hi Carolyn,

Thank you for sharing your experience! We're delighted to hear that Julien has consistently provided such thoughtful and professional service. Keeping you informed, following through on commitments, and providing photos after service are all important ways we strive to build trust with our customers.

At Aptive, we believe great service is about more than just pest control, it's about making sure you feel confident that everything has been handled with care. We'll be sure to share your kind words with Julien. Thank you for choosing Aptive, and we're grateful to have you as part of our community!

-Jasmine, Aptive Care Team

Aptive Pest Control - Columbus からの回答

2026年5月28日

Hi Sandra,

Thank you for sharing this and for choosing Aptive. We’re glad to hear Mike was prompt, courteous, and attentive to your needs during the service visit.

That’s exactly what we aim for at Aptive, making sure every detail is handled with care and attention so you feel supported and confident in the service you receive. We appreciate your feedback!

-Jasmine, Aptive Care Team

Aptive Pest Control - Columbus からの回答

2026年6月1日

We're beyond thrilled to hear that our team did such a great job treating your home! Our number one goal is to provide the best service possible and ensure all of your concerns are handled with the care you deserve, and feedback like this really lets us know we're on the right track. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

Aptive Pest Control - Columbus からの回答

2026年5月21日

Hi Amy,

Thank you for the wonderful feedback! We’re so glad to hear Kelan (Key) made such a strong impression during your service. It’s great to know he was thorough, informative, and respectful of your property, that’s exactly the standard we aim for at Aptive.

We’ll be sure to share your kind words with him, it’s always rewarding when a service professional’s effort is recognized like this. We appreciate you choosing Aptive and trusting us to keep things handled with care at your home.

-Jasmine, Aptive Care Team

Aptive Pest Control - Columbus からの回答

2026年5月13日

Hi Rakesh,

Thank you for taking the time to share your concerns. I’m sorry for the frustration around your service call and billing, especially if the resolution offered didn’t feel clear or fair to you. We understand how important it is for pricing and service timing to be straightforward and easy to follow.

At Aptive, we want every customer to feel confident in both the service they receive and how it’s handled financially. We’ve got this handled on our end, and we’d like the chance to take a closer look at your account to make sure everything is accurate and clearly explained, including the credit and your upcoming treatment schedule.

Please reach out to us directly at socialmedia@goaptive.com so we can review the details with you and make sure this is fully addressed.

-Jasmine, Aptive Care Team

Aptive Pest Control - Columbus からの回答

2026年5月11日

Hi Tony,

Thank you for taking the time to share this, we really appreciate it.

We’re glad to hear your experience with Aptive felt complete and that communication stood out in a positive way. Clear updates and thorough service are things our team puts a lot of focus on, so it’s great to know that came through for you.

We appreciate you trusting Aptive with your home. We’ve got this handled, and we’re here whenever you need us.

-Jasmine, Aptive Care Team

Aptive Pest Control - Columbus からの回答

2026年5月4日

Hi Sue,

We really appreciate you sharing this, thank you! It’s great to hear you found your Aptive service to be very thorough.

That level of detail is exactly what we aim for, making sure your home is carefully inspected and your pest concerns are fully handled during every visit. Thanks for choosing Aptive, we’ve got it handled whenever you need us again!

-Jasmine, Aptive Care Team

Aptive Pest Control - Columbus からの回答

2026年4月27日

Hi Rachel,

Thank you for taking the time to share this, we really appreciate it! We’re glad to hear you received great service from Aptive. That’s exactly what we aim to deliver every visit.

We focus on making sure every detail is handled with care, consistency, and professionalism so your home stays protected and your experience stays simple and positive. Thank you for choosing Aptive, we’ve got this handled for you.

-Jasmine

Aptive Pest Control - Columbus からの回答

2026年4月22日

Hi Becky,

Thanks so much for sharing this, we really appreciate the kind feedback and are glad to hear you’ve had such a positive experience with Aptive. It’s great to know our team is communicating clearly on arrival, providing photos, and taking the time to come inside and walk through any concerns with you when needed, that’s exactly the level of helpful, informative service we aim for. We’re always here to keep things handled for you and your home, every step of the way.

-Jasmine

Aptive Pest Control - Columbus からの回答

2026年4月14日

Thank you so much for taking the time to share your experience with us, Dianne! We're thrilled to hear that our service professional was thorough and efficient, and that the service met your expectations. It's always our goal to provide smooth and reliable service, and your feedback is greatly appreciated. If you ever need assistance in the future, please don't hesitate to reach out. We're grateful to have you as a part of Aptive!

-Alexis

Aptive Pest Control - Columbus からの回答

2026年4月8日

Hi there,

We’re thrilled to hear our service professional arrived on time, completed the work as promised, and made such a positive impression! At Aptive, we take pride in handling every detail with care so your home is protected and your experience is smooth and worry-free. You can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!

-Jasmine

Aptive Pest Control - Columbus からの回答

2026年4月7日

Hi Debra,

Thank you for sharing your feedback! We’re thrilled to hear that the service professional was thorough and knowledgeable during your service. At Aptive, we take pride in making sure every home and pest concern is fully handled, and it’s great to know our team’s expertise is making a difference.

We’ll be sure to pass along your kind words to Mr. Ferguson. Thank you for choosing Aptive and for taking the time to share your experience!

-Jasmine

Aptive Pest Control - Columbus からの回答

2026年3月25日

We truly appreciate you sharing your feedback with us! It’s wonderful to hear our service professionals provided attentive, thorough care while keeping your home well protected against those unwanted pests. Clear communication, following directions, and addressing every concern are what we aim for, and it’s rewarding to know it made a difference. Thank you for trusting Aptive and for being such an important part of our community!

-Alexis

Aptive Pest Control - Columbus からの回答

2026年2月23日

Hi Jennifer and Ken,

Thank you so much for sharing your experience and for being a loyal customer for the past five years! We’re thrilled to hear that our team’s care, patience, and thoroughness have made such a positive impact in keeping your home protected.

At Aptive Environmental, we take pride in not only addressing pest issues promptly but also in educating our customers and providing value through our service. Hearing that you notice and appreciate those efforts means a lot to our entire team.

We truly appreciate your continued trust in Aptive and the opportunity to keep your home safe and comfortable!

-Jasmine

Aptive Pest Control - Columbus からの回答

2026年2月23日

Hi Jan,

Thank you for sharing your feedback! We’re glad to hear that everything is going well. At Aptive Environmental, we strive to provide reliable, thorough service that keeps your home protected from pests.

We truly appreciate you choosing Aptive and trusting us with your home!

-Jasmine

Aptive Pest Control - Columbus からの回答

2026年2月23日

Hi Eve,

Thank you so much for sharing your experience! We’re thrilled to hear that our team has been flexible with your schedule, considerate of your pets, and attentive to your specific needs. At Aptive Environmental, we strive to provide service that is not only thorough but also thoughtful and accommodating for every home and every customer.

It’s wonderful to know that our attention to detail and care has made a positive difference for you. Feedback like yours motivates our team to continue delivering the high-quality, personalized service our customers deserve. We truly appreciate you choosing Aptive!

-Jasmine

Aptive Pest Control - Columbus からの回答

2026年2月16日

Hi Debbie,

Thank you for sharing your experience! We’re glad to hear that our communication has been clear and that your exterior treatments are thorough and effective. At Aptive, we take pride in providing reliable, targeted pest protection while respecting each customer’s preferences.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.

-Jasmine

Aptive Pest Control - Columbus からの回答

2026年2月12日

Hi there,

Thank you for sharing your experience! We’re glad to hear that Beth was clear and upfront about her treatment plan. At Aptive, we strive to provide thorough, effective pest control while keeping our customers fully informed every step of the way, so it’s wonderful to know Beth delivered on that promise.

We truly appreciate your feedback and for trusting Aptive to protect your home.

-Jasmine

Aptive Pest Control - Columbus からの回答

2026年2月12日

Hi Gerald,

We really appreciate you taking the time to share your experience! It’s wonderful to hear that our service professionals are consistently friendly and quick to address any issues. At Aptive, we pride ourselves on providing reliable, attentive service, and it’s great to know that reflected in your experience.

Thank you for choosing Aptive, and we look forward to keeping your home and yard protected!

-Jasmine

Aptive Pest Control - Columbus からの回答

2026年2月11日

Hi Kerry,

Thank you so much for the 5 stars and for your kind words about the customer service you’ve received. Everyone here at Aptive works hard to make each interaction helpful, friendly, and consistent, so it’s wonderful to know that’s been your experience every time. We truly appreciate you choosing Aptive and being part of our community, and we look forward to continuing to take great care of you.

-Jasmine