Aptive Pest Control - Columbus レビュー 134

Aptive Pest Control - Columbus からの回答

2025年12月12日

Hi Shirley,

Thanks so much for sharing this with us. I’m really glad to hear your service professional on 12/10 delivered the kind of thorough care we aim for at Aptive. That’s the experience we always want you to have.

At the same time, I hear you on the visit from 12/8 not measuring up. We definitely want to understand what felt off so we can address it and make sure your future services stay consistent.

If you’re open to it, we’d love to chat a bit more about what happened during that earlier visit. We appreciate you being a part of the Aptive family, and we’re here to make sure every treatment meets the level of service you expect.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年12月10日

Hi Philip,

Thank you for sharing your experience! I’m glad to hear that our service professional was attentive to your questions and made sure your requests were addressed. At Aptive, we take pride in providing personalized, thorough service that gives our customers confidence and peace of mind.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年12月8日

Hi Diane,

Thank you for taking the time to share your experience! I’m glad to hear that our team is punctual, thorough, and provides the extra detail of pictures to show the work completed. Delivering reliable and transparent service is something we take great pride in at Aptive, and it’s wonderful to know it’s appreciated.

We truly value having you as part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年11月28日

Hi CJ,

Thank you so much for taking the time to share your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that Jesse has provided consistent, thorough, and courteous service each time he’s visited your home.

It’s wonderful to know that our team was able to respond quickly and take care of your dead mouse removal needs. We truly appreciate your kind words and your trust in Aptive to protect your home. Thank you again for choosing us, we’re always here to help!

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年11月26日

Hi Kim,

Thank you for sharing your feedback! We’re thrilled to hear that you love Aptive and that our service professionals have been friendly, knowledgeable, and thorough in caring for your home.

We also appreciate your honesty about your experience with our customer service team. We understand how frustrating long wait times and limited knowledge can be, and your feedback gives us a clear opportunity to improve. We’re always looking for ways to better support our customers, and we’ll share your comments with our team to help enhance the experience for everyone.

We truly appreciate you being part of the Aptive neighborhood and hope to continue providing the high-quality service and care that keeps your home protected.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年11月24日

Hi Mike,

Thank you so much for taking the time to share your experience! We’re glad to hear that our team was responsive, knowledgeable, and able to meet your needs. At Aptive, we take pride in providing effective pest control while ensuring our customers feel confident and informed every step of the way.

We truly appreciate your trust in us and look forward to continuing to serve your home.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年11月17日

Hi Lindy,

Thank you so much for sharing your experience! We’re thrilled to hear that our communication and service have stood out to you, and it means a lot to know that Aptive has consistently met your expectations where others have not. Providing thorough, reliable, and attentive service is always our top priority, and feedback like yours lets us know we’re on the right track.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Your loyalty and kind words inspire our team to continue delivering the high standard of service our neighbors deserve.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年11月6日

Hi Melissa,

Thank you for taking the time to share your experience! We’re glad to hear that our service professional was attentive and followed your instructions for the specific areas you highlighted. At Aptive, we strive to provide personalized service that addresses each customer’s unique needs, and it’s wonderful to know our team delivered on that.

We truly appreciate you being part of the Aptive community and for recognizing the efforts of our team.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年11月5日

Hi John,

Thank you for taking the time to share your experience. We’re glad to hear that you’ve consistently received reliable and timely service. At Aptive, we strive to provide dependable service every time, and it’s great to know we’re meeting your expectations. We truly appreciate you being part of the Aptive neighborhood and your continued trust in our team.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年11月5日

Hi Danielle,

Thank you for sharing your experience! We’re thrilled to hear that you trust Aptive and that our communication and service have made such a positive impact on keeping your home protected. We also appreciate you recognizing our team’s prompt follow-up to address any concerns at no additional cost. Your recommendation means a lot to us, and we’re grateful to have you as part of the Aptive neighborhood.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年11月3日

Hi Sheila,

Thank you for sharing your feedback and for being part of the Aptive neighborhood. We’re sorry to hear that you’ve continued to see bugs inside your home. Our treatments are designed to not only target visible pests but also address the colonies to help prevent future infestations, but we understand how frustrating it can be when you’re still noticing activity.

We’d like the opportunity to review your account and make sure your concerns are fully addressed. Please reach out to us at socialmedia@goaptive.com so we can discuss the best next steps, including re-service options to target any areas that may have been missed. Your satisfaction and a protected home are our top priorities.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年10月30日

Hi Terry,

Thank you for taking the time to share your experience. We’re very sorry to hear your windows were affected during your recent service, that’s not the standard of care we aim to provide at Aptive. We appreciate you letting us know that this differs from your previous visits, and we want to make it right.

Please reach out to our team at socialmedia@goaptive.com directly so we can review the situation and work with you to resolve it. We’re committed to ensuring every treatment is done safely and effectively while respecting your home.

Thank you for being a part of the Aptive neighborhood, we truly value your trust in us.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年10月29日

Hi Emily,

Thank you for sharing your experience. We’re thrilled to hear that you found our service to be great and our staff friendly and helpful. At Aptive, we pride ourselves on providing thorough pest protection while making our customers feel heard and cared for. We appreciate you being a part of the Aptive neighborhood and trusting us to protect your home.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年10月29日

Hi Tom,

Thank you for sharing your experience. We’re thrilled to hear that Aptive has been successful in keeping your home protected and that the ant problem has been resolved for several years. Long-term results like this are exactly what we strive for, and it’s wonderful to know our treatments have made a lasting difference for your home. We appreciate you being a part of the Aptive neighborhood and trusting us to protect your home.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年10月27日

Hi Joey,

Thank you for sharing your experience. We’re thrilled to hear that Keylan went above and beyond to handle the yellowjackets and even took care of the nest under your neighbor’s tree. At Aptive, we take pride in our service professionals’ dedication, professionalism, and ability to handle challenging situations with care and expertise.

We’ll be sure to pass along your kind words to Keylan. We truly appreciate you being part of the Aptive community and look forward to continuing to provide you with outstanding service.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年10月27日

Hi Vickie,

Thank you for sharing your feedback. We’re glad to hear that you had a great experience with Aptive. At Aptive, we take pride in providing reliable, professional, and customer-focused service to every home.

We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年10月27日

Hi Frank,

Thank you for sharing your feedback. We’re thrilled to hear that our service professionals have consistently been timely, thorough, knowledgeable, professional, and friendly. At Aptive, we take pride in delivering reliable and customer-focused service that our customers can trust.

We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service for your home.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年10月3日

Hi Amy,

Thank you for sharing your experience! We’re glad to hear that Jordan was able to address your wasp issue and provide thorough service both inside your garage and around the exterior. At Aptive, we take pride in providing effective solutions to help keep your home safe and comfortable, and it’s wonderful to know the treatments have made a difference. We truly appreciate you choosing Aptive and being part of our neighborhood.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年9月29日

Hi Sharon,

Thank you for taking the time to share your feedback! We’re thrilled to hear that your service professional communicated clearly about the service, shared pictures, and provided detailed information about the treatment used. At Aptive, we take pride in keeping our clients informed and ensuring every visit is thorough and transparent.

We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, high-quality pest control for your home.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年9月25日

Hi Brian,

Thank you for sharing your experience! We’re thrilled to hear that our team provided persistent, excellent service and was able to fully resolve your issue. Delivering effective solutions and ensuring our customers feel confident in their home is exactly what we strive for in the Aptive neighborhood.

We appreciate you trusting Aptive with your home and for taking the time to recognize the care our team provides!

-Jasmine