Aptive Pest Control - Des Moines レビュー 95

Aptive Pest Control - Des Moines からの回答

2026年2月5日

Hi Coy,

Thank you for sharing your experience. We’re thrilled to hear that Zion’s kindness stood out during your service. Providing friendly, respectful, and caring support is exactly what we aim for at Aptive, and your feedback lets us know we’re hitting that mark.

We truly appreciate you choosing Aptive to care for your home and for taking the time to recognize our team.

-Jasmine

Aptive Pest Control - Des Moines からの回答

2026年2月2日

Hi Tom,

We’re so glad to hear that our service professional provided clear communication, was on time, and handled your requests thoroughly! At Aptive, we take pride in listening to our customers’ concerns, providing personalized service, and making sure every area that matters to you is treated effectively. Thank you for trusting us and for being a valued part of the Aptive neighborhood.

-Jasmine

Aptive Pest Control - Des Moines からの回答

2026年2月2日

Hi there,

We’re thrilled to hear that our service professionals provided great, friendly service! At Aptive, we take pride in delivering thorough, reliable pest control while making every visit a positive experience. Thank you for trusting us and for being a valued part of the Aptive neighborhood.

-Jasmine

Aptive Pest Control - Des Moines からの回答

2026年1月26日

Hi Jeannine,

Thank you so much for sharing your experience! We’re thrilled to hear that our team has consistently provided outstanding service and that their knowledge has made a positive impact. At Aptive, we take pride in delivering thorough, effective pest protection while ensuring every customer feels confident and well cared for.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!

-Jasmine

Aptive Pest Control - Des Moines からの回答

2026年1月26日

Hi Judie,

Thank you for taking the time to share your feedback. I’m glad to hear that our new service professional took the time to explain the delay and completed the service. I’m very sorry, however, that the traps in your garage were missed. I completely understand how frustrating it can be when an area of concern isn’t addressed as expected.

At Aptive, we strive to ensure every part of your home is treated thoroughly and our customers feel confident in their pest protection. Please reach out to us directly at socialmedia@goaptive.com so we can schedule a reservice to make sure the traps in your garage are properly set.

We appreciate you being part of the Aptive neighborhood and giving us the opportunity to make this right.

-Jasmine

Aptive Pest Control - Des Moines からの回答

2026年1月21日

Hi Matt,

Thank you for taking the time to share this, we really appreciate it. Clear, timely communication is something we prioritize at Aptive, so it’s great to hear that this stood out during your experience.

We know that staying informed makes a big difference, and we’re glad our team was able to deliver that for you. Thank you for choosing Aptive and for being part of our community, we look forward to continuing to provide you with great service.

-Jasmine

Aptive Pest Control - Des Moines からの回答

2026年1月19日

Hi there,

Thank you for taking the time to share your feedback! We’re glad to hear that our communication and timely service have met your expectations. At Aptive, keeping our customers informed and providing reliable service is a top priority.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home. We look forward to continuing to serve you!

-Jasmine

Aptive Pest Control - Des Moines からの回答

2026年1月15日

Hi Kaylinn,

Thank you for taking the time to share such thoughtful feedback. We really appreciate you highlighting the consistency, professionalism, and effectiveness you’ve experienced with Aptive’s service, that means a lot to our team.

I completely understand your frustration around pricing, especially when you’re only needing exterior treatments. Your perspective is valid, and feedback like this helps us better understand how our service structure can feel limiting for customers who don’t need interior work. While our current plans are designed to cover both interior and exterior service, we know that doesn’t always align perfectly with every household’s needs.

Thank you for being part of the Aptive community and for your honesty. If you’d ever like to review your service options or talk through ways to make the most of your plan, our team would be happy to help.

-Jasmine

Aptive Pest Control - Des Moines からの回答

2026年1月5日

Hi Angie,

Thank you for sharing your experience! We’re glad to hear that our service professional communicated clearly before the visit and took the time to understand your needs. Providing photos of the areas treated is part of how we at Aptive ensure transparency and give our customers confidence in the work we perform.

We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - Des Moines からの回答

2025年12月22日

Hi Emily,

Thank you for taking the time to share your feedback. I’m very sorry to hear that your experience with Aptive left you frustrated. We strive to provide clear communication, transparent agreements, and professional service, and it’s clear we fell short in your case.

We take concerns about scheduling, billing, and service very seriously. I’d like the opportunity to review your account, address the issues you’ve experienced, and work with our team to ensure any future interactions are handled correctly. Please reach out to us directly at socialmedia@goaptive.com so we can follow up and make this right. Your feedback helps us continue improving the experience we provide to every Aptive customer.

-Jasmine

Aptive Pest Control - Des Moines からの回答

2025年12月11日

Hi Joe,

Thank you so much for sharing your experience! We’re thrilled to hear that Preston consistently provides polite, friendly, and efficient service. At Aptive, we take pride in having service professionals who go above and beyond to make every visit a positive experience, and it’s wonderful to see Preston recognized for his efforts.

We truly appreciate having you as part of the Aptive community and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - Des Moines からの回答

2025年12月10日

Hi Nancy,

Thank you for sharing your experience! I’m glad to hear our team has been able to help with insect pests, especially wasps, and that you’ve found our staff polite and helpful. We also appreciate your understanding regarding the few scheduling issues, as we’re always looking for ways to make the service process as smooth as possible.

At Aptive, we want every visit to be reliable and effective, so your feedback helps us continue improving. Thank you for being part of the Aptive neighborhood, and we look forward to keeping your home protected!

-Jasmine

Aptive Pest Control - Des Moines からの回答

2025年12月1日

Hi Wendy,

Thank you so much for sharing your experience! We’re thrilled to hear that our team’s communication, punctuality, and friendliness have made a difference for you. At Aptive, we take pride in providing thorough, reliable service so our customers can feel confident and comfortable in their homes without worrying about pests.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home with the same level of care and attention.

-Jasmine

Aptive Pest Control - Des Moines からの回答

2025年11月24日

Hi Jim,

We’re so glad to hear that our team was both friendly and efficient during your visit. At Aptive, we strive to provide service that’s approachable, thorough, and effective, ensuring your home stays well-protected. Thank you for trusting Aptive and for being a valued part of our neighborhood!

-Jasmine

Aptive Pest Control - Des Moines からの回答

2025年11月10日

Hi Jessica,

Thank you for taking the time to share your feedback. We truly appreciate every customer’s perspective, especially when it highlights areas where we can improve.

I’m very sorry to hear about your experience with the contract and the concerns you’ve had regarding moving your service. At Aptive, we aim to provide clear information and excellent customer service, and it’s clear in this case we fell short of your expectations. We take your concerns seriously, and we want to make things right.

We’d appreciate the opportunity to review your account and discuss your situation in detail. Please reach out to us directly at socialmedia@goaptive.com so we can fully understand your experience and work toward a resolution. At Aptive, we value every customer and their trust, and we are committed to improving our processes to ensure clarity and satisfaction for everyone we serve.

-Jasmine

Aptive Pest Control - Des Moines からの回答

2025年11月10日

Hi there,

We’re glad to hear that Preston provided thorough service and clearly explained each step! At Aptive, we strive to make every visit informative and effective, so our customers feel confident in the care we provide. Thank you for choosing Aptive and trusting us to protect your home!

-Jasmine

Aptive Pest Control - Des Moines からの回答

2025年11月3日

Hi Larry,

Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re glad to hear that our team provided service that was both friendly and informative. Our goal is to make every visit thorough, professional, and educational so our customers feel confident in the care we provide.

We truly appreciate your trust in Aptive and your feedback. It means a lot to our team and encourages us to continue delivering attentive, high-quality service for every home we protect.

-Jasmine

Aptive Pest Control - Des Moines からの回答

2025年11月3日

Hi Cynthia,

Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re thrilled to hear that our service professionals keep you informed with texts and photos, even when you’re not home. Clear communication and thorough service are values we take great pride in, and it’s wonderful to know that reflected in your visits.

We truly appreciate your trust in Aptive and your feedback. It inspires our team to continue providing attentive, professional, and reliable service for every home we protect.

-Jasmine

Aptive Pest Control - Des Moines からの回答

2025年10月31日

Hi Cynthia,

We’re so glad to hear that our service exceeded your expectations! At Aptive, we aim to make sure your home is well-protected so you can spend more time enjoying the things you love, like your new deck and hot tub.

Thank you for trusting Aptive to keep your home comfortable and protected. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to serve you.

-Jasmine

Aptive Pest Control - Des Moines からの回答

2025年10月17日

Hi Phyllis,

Thank you for taking the time to share your experience! We’re thrilled to hear that our service professionals are pleasant, professional, and keeping you informed when they arrive. Your feedback means a lot to us and it’s wonderful to know our team is providing the service and communication you expect.

We appreciate you being a part of the Aptive neighborhood and look forward to continuing to keep your home protected.

-Jasmine