Aptive Pest Control - Indianapolis レビュー 156

Aptive Pest Control - Indianapolis からの回答

2025年8月25日

Hi Min,

Thank you for taking the time to share your feedback! We’re glad to hear you found our service informative and helpful. At Aptive, our goal is to provide thorough pest protection while making sure our customers feel informed and confident about their home.

We truly appreciate you choosing Aptive and look forward to continuing to keep your home protected.

-Jasmine

Aptive Pest Control - Indianapolis からの回答

2025年8月22日

Hi Joel,

Thank you for sharing your experience. I’m truly sorry to hear that our service professional didn’t provide the thorough treatment you expected and deserved. At Aptive, we take pride in delivering consistent, high-quality service, and it’s clear we fell short during your visits.

Even though you’ve decided not to renew, we truly appreciate the time you’ve spent with Aptive and the opportunity we had to serve you. Your feedback helps us improve and provide better service to every customer.

We wish you all the best moving forward and hope we may earn back your trust in the future.

-Jasmine

Aptive Pest Control - Indianapolis からの回答

2025年7月31日

Hi Sara,

That’s great to hear—thank you for sharing! We're so glad the indoor treatment helped eliminate the ants in your kitchen. At Aptive Environmental, delivering effective, targeted solutions that bring real peace of mind is what we’re all about.

We appreciate you being part of the Aptive family and look forward to keeping your home protected year-round!

-Jasmine

Aptive Pest Control - Indianapolis からの回答

2025年7月30日

Hi Kris,

Thank you so much for your honest feedback and for being a part of the Aptive family. We truly appreciate you sharing both the highs and the areas where we can do better. Consistency in service is incredibly important to us, and we're sorry to hear that not every experience has met the standard you deserve.

We're glad your most recent service stood out in a positive way—that’s exactly the level of care and attention we aim to deliver every time. We’ll be sure to pass along your praise and do our best to keep that same service professional coming your way in the future when possible.

Thanks again for taking the time to share your experience—we’re always working to improve and ensure you feel heard, valued, and protected in your home.

-Jasmine

Aptive Pest Control - Indianapolis からの回答

2025年7月30日

Hi Nguyen,

Thank you for bringing this to our attention—we completely understand how frustrating it must be to still see the wasp nest after your service, especially after reaching out ahead of time. At Aptive, your safety and peace of mind are a priority, and we never want you to feel like your concerns are being overlooked. We’d really like the chance to make this right and ensure that your property is treated thoroughly. Please reach out to us at socialmedia@goaptive.com with your service details so we can follow up promptly and get this resolved for you.

-Jasmine

Aptive Pest Control - Indianapolis からの回答

2025年7月31日

Hi there,

Thank you for your feedback! We’re happy to hear our team was courteous and took the time to clearly explain the treatment plan. At Aptive, we believe communication and respect go hand in hand with effective service. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same level of care.

-Jasmine

Aptive Pest Control - Indianapolis からの回答

2025年7月28日

Hi Patty,

Thank you for taking the time to share your experience. We’re really sorry to hear that you’re still dealing with spiders and other pests—especially after starting service with us. At Aptive Environmental, we aim to deliver results you can rely on, and it’s clear we haven’t met that expectation for you yet.

We also understand how frustrating it must be to hear that mosquito coverage wasn’t included when you believed it was. That kind of confusion is never something we want our customers to experience, and we’d like to make it right.

Please reach out to us at socialmedia@goaptive.com with your service address so we can review your account, clarify your coverage, and get a no-cost reservice scheduled to target the ongoing issues. We appreciate your feedback and the opportunity to improve your experience as part of the Aptive neighborhood.

-Jasmine

Aptive Pest Control - Indianapolis からの回答

2025年7月31日

Hi Terry,

Thank you for sharing your experience with us. We’re glad to hear our service team is keeping you informed and addressing your pest concerns thoroughly. We also completely understand how difficult it can be to manage account details online—especially when someone else originally set it up.

To help you get logged into the online portal or make any necessary updates, please don’t hesitate to reach out to us directly at socialmedia@goaptive.com. Our team will be happy to assist you and ensure everything is updated smoothly. We’re grateful to have you as part of the Aptive family!

-Jasmine

Aptive Pest Control - Indianapolis からの回答

2025年7月14日

Hi Scott,

Thank you for taking the time to share your experience! We’re so glad to hear that our team delivered prompt, attentive, and efficient service while addressing your needs—that’s exactly what we aim for with every visit. We truly appreciate you choosing Aptive and being a valued part of our neighborhood. If anything ever comes up, we're just a call or message away!

-Jasmine

Aptive Pest Control - Indianapolis からの回答

2025年7月7日

Hi Connie,

Thank you so much for your wonderful feedback! We’re thrilled to hear that our communication and professionalism have made such a positive impact. Keeping you informed with texts and photos is just one of the ways we aim to provide transparency and peace of mind. It means a lot to know you’re very pleased with the service you’ve received. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same level of care.

-Jasmine

Aptive Pest Control - Indianapolis からの回答

2025年7月3日

Hi David,

Thank you for taking the time to share your experience. We’re glad to hear your home interior is clear of bugs, but we understand how frustrating it can be to still see spiderwebs and ants around your doors and windows. At Aptive, we strive to provide comprehensive protection not only inside your home but also around its perimeter to keep pests at bay.

We’d love the opportunity to review your recent treatments and make sure we’re targeting those outdoor areas effectively. Please feel free to reach out to our team directly at socialmedia@goaptive.com so we can address these concerns and ensure your home gets the thorough attention it deserves.

We truly appreciate you choosing Aptive and look forward to helping you achieve the comfortable environment you expect.

-Jasmine

Aptive Pest Control - Indianapolis からの回答

2025年7月3日

Hi Deanna,

Thank you so much for your kind words! At Aptive, clear and consistent communication is a top priority, so it’s wonderful to hear how much you appreciate the updates before, during, and after each visit. We’re thrilled that our team could provide you with the service and peace of mind you deserve. We’re grateful you gave us a chance the day we stopped by and look forward to continuing to protect your home with the same level of care and transparency. Thanks for being part of the Aptive family!

-Jasmine

Aptive Pest Control - Indianapolis からの回答

2025年6月26日

Hi Jan,

Thank you for the kind words! We’re so glad to hear that our service professionals continue to provide thorough and professional care—that’s exactly what we strive for at Aptive.

We truly appreciate your trust and are proud to have you as part of the Aptive neighborhood. We're here whenever you need us!

-Jasmine

Aptive Pest Control - Indianapolis からの回答

2025年6月25日

Hi George,

Thank you for the wonderful feedback! We're so glad to hear that our customer service and attention to detail stood out during your experience. At Aptive, we’re committed to delivering thorough, high-quality service you can rely on. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Aptive Pest Control - Indianapolis からの回答

2025年6月18日

Hi Shaheryar,

Thank you for the great feedback! We're so glad to hear that you've found our service to be reliable and that our team's communication and work have met your expectations. At Aptive, we strive to deliver not just results, but a service experience that feels attentive and dependable every step of the way. We truly appreciate having you as part of the Aptive family!

-Jasmine

Aptive Pest Control - Indianapolis からの回答

2025年6月18日

Hi Tina,

We truly appreciate you taking the time to share such detailed feedback! At Aptive, clear communication and thorough service are pillars we stand by, so it’s wonderful to hear that our reminders, service professionals updates, and detailed summaries have made your experience smooth and transparent. It’s also fantastic that your spider concerns have been addressed effectively, especially with the added garage treatment. Thank you for trusting Aptive Environmental to protect your home — we’re excited to continue providing you with the comfortable environment you deserve!

-Jasmine

Aptive Pest Control - Indianapolis からの回答

2025年5月30日

Hi Amber,

Thank you for sharing such wonderful feedback! We’re so glad your service professional took the time to listen and provide solutions that fit your needs. At Aptive, we’re committed to delivering kind, professional service that truly makes a difference. We appreciate having you in the Aptive family and look forward to continuing to protect your home with care.

-Jasmine

Aptive Pest Control - Indianapolis からの回答

2025年6月3日

Hi Patrick,

Thank you so much for your kind words! We’re thrilled to hear that Albert did a great job for you. At Aptive, we’re proud to have service professionals like him who truly care about providing excellent service. We appreciate you being part of the Aptive family and look forward to continuing to keep your home comfortable!

-Jasmine

Aptive Pest Control - Indianapolis からの回答

2025年6月3日

Hi there,

Thank you for trusting our team to understand and meet your needs so well! At Aptive, we believe that truly knowing your home and property is key to providing the best protection possible. It’s wonderful to hear our service professionals are tuned in and taking great care of you. We’re grateful to have you as part of the Aptive neighborhood and are always here to help keep your home safe and comfortable.

-Jasmine

Aptive Pest Control - Indianapolis からの回答

2025年5月21日

Hi Jeannie,

We're so glad to hear the mice are gone -- that's a big win, and we're celebrating that one with you! Thanks for trusting Aptive to help protect your home. As for those pesky summer mosquitoes -- we're on it! Our team is ready to bring out the big guns to help make your yard a bite-free zone. We'll keep working hard so you can enjoy a peaceful, comfortable summer and truly feel like that happy camper. Thanks again for being part of the Aptive family!

-Jasmine