Aptive Pest Control - Indianapolis レビュー 160

Aptive Pest Control - Indianapolis からの回答

2026年6月11日

Hi Fawaz,

Thank you for sharing your feedback about your experience with Aptive. We’re glad to hear you’ve had great service and communication from our team.

We appreciate your trust in Aptive and are happy to help keep things handled smoothly so your home stays protected and you feel well taken care of throughout the process.

-Jasmine, Aptive Care Team

Aptive Pest Control - Indianapolis からの回答

2026年6月11日 に更新

Hi Vicki,

Thank you for sharing your experience with Aptive. We’re glad to hear your service has been consistently on time and that our team is able to quickly complete the applications you request.

We truly appreciate your recommendation and are happy to keep things handled so your service stays simple, efficient, and dependable every visit.

-Jasmine, Aptive Care Team

Aptive Pest Control - Indianapolis からの回答

2026年6月1日

Hi there,

We really appreciate you taking a moment to share this. It’s great to hear you had a positive experience with our staff and that our response met your expectations, that kind of feedback means a lot to the team at Aptive.

At Aptive, we aim to keep communication simple, timely, and helpful so you always feel supported when you need us. Thanks for choosing Aptive, we’re glad to know you feel like we’ve got this handled for you.

-Jasmine, Aptive Care Team

Aptive Pest Control - Indianapolis からの回答

2026年6月1日

We're so glad our team did such a great job treating your home this time around, Trish Laughlin! Your satisfaction means the world to us, and it's wonderful to know that service has been going well for you. It's always a pleasure to treat your home, and we really appreciate your trust in Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Aptive Pest Control - Indianapolis からの回答

2026年5月28日

We’re pleased to know the service met your expectations, Randall! Our team aims to provide thorough, dependable care each time we visit, and we truly appreciate the opportunity to help handle your pest control needs. Thanks for being the best part of Aptive!

-Alexis, Aptive Care Team

Aptive Pest Control - Indianapolis からの回答

2026年5月22日

Hi Robert,

We really appreciate you taking the time to share this. It is great to hear our service professionals were friendly, knowledgeable, and helpful during your visit. That combination of expertise and approachability is exactly what we aim for at Aptive, because we want every experience to feel both comfortable and effective. We have got this handled, and we are glad we could take care of your home.

-Jasmine, Aptive Care Team

Aptive Pest Control - Indianapolis からの回答

2026年5月21日

Hi Hugh,

We really appreciate you sharing this. It’s great to hear your service professionals consistently communicate, explain the treatment, share photos, and ask for feedback, that level of transparency is exactly what we strive for at Aptive. Even better to hear the results are speaking for themselves with fewer bugs around your home. We’re glad your experience has been smooth and effective, and you can always count on us to keep everything handled with care each visit.

-Jasmine, Aptive Care Team

Aptive Pest Control - Indianapolis からの回答

2026年5月18日

Thanks for sharing this, Charma! We’re so glad to hear Zach was responsive, helpful, and able to provide useful tips for managing the pests around your home. It’s also great to know that having the same service professional brings added comfort and familiarity with your specific needs. We truly appreciate you being a part of Aptive and trusting us to handle your pest control needs!

-Alexis, Aptive Care Team

Aptive Pest Control - Indianapolis からの回答

2026年5月19日

Hi Denise,

Thank you for your feedback. We’re glad to hear you’re seeing the results you expect with fewer bugs, and we also hear your concern about pricing.

We’d appreciate the chance to review your account and go over everything with you to make sure it all aligns with your expectations. If you’re open to it, please reach out to socialmedia@goaptive.com so we can take a closer look and help clarify anything needed.

At Aptive, we’ve got this handled, and that includes making sure you feel confident in both your results and your service value.

-Jasmine, Aptive Care Team

Aptive Pest Control - Indianapolis からの回答

2026年5月12日

Thank you so much for your glowing review and for taking the time to share your experience with us, Rita! We're so glad that our team continues to meet your expectations and that you found our service to be both conscientious and reliable. At Aptive, we pride ourselves on ensuring that every pest control need is thoroughly handled, and it’s wonderful to know that our efforts to accommodate your schedule and keep our promises have made a positive impact. We look forward to continue protecting your home from unwanted pests!

-Alexis, Aptive Care Team

Aptive Pest Control - Indianapolis からの回答

2026年5月11日

Thank you for sharing this, Bill. We’re sorry to hear that we weren’t able to complete the interior portion of your service and that you haven’t received a response about scheduling the return visit. We understand how important it is for follow-ups to be handled promptly and clearly, especially when access to the home is required.

We’d like the opportunity to help get this resolved for you. When convenient, please contact socialmedia@goaptive.com with your service address so we can review your service status and assist with scheduling the remaining work. We're here to help!

-Alexis, Aptive Care Team

Aptive Pest Control - Indianapolis からの回答

2026年5月7日

Hi Cam,

We’re sorry to hear about your experience and understand your frustration regarding the contract and renewal concerns. That’s not the type of interaction we want anyone to have with Aptive.

We take feedback like this seriously, and we’d like the opportunity to review your account and make sure everything is clearly explained and properly handled so there’s no confusion about your cancellation timeline or renewal status. Please reach out to us directly at socialmedia@goaptive.com so we can take a closer look and help you get this fully resolved. At Aptive, our goal is to make sure concerns like this are handled fairly and transparently, and we’ve got this handled for you.

-Jasmine, Aptive Care Team

Aptive Pest Control - Indianapolis からの回答

2026年5月4日

Hi Sam,

I really appreciate you taking the time to share this, especially since you’ve been with Aptive for a while and have had mostly positive experiences. I can also understand why this latest situation would be frustrating, not getting a response when you reached out and not receiving service photos when you rely on them for peace of mind.

Communication and follow-up are a big part of trust in our service, and I hear you on how important that is, especially given the past mix-up with a neighboring home. That’s not the consistency we want for you, and I’m sorry for the inconvenience and worry that caused.

I’d like to help make sure this is properly handled. If you’re open to it, please share your service address to socialmedia@goaptive.com so we can review your recent visit, confirm what was documented, and make sure your account preferences for service photos are fully set and followed going forward.

At Aptive, our goal is always “we’ve got this handled,” and that includes making sure you feel informed, supported, and heard after every visit.

-Jasmine, Aptive Care Team

Aptive Pest Control - Indianapolis からの回答

2026年5月4日

Thanks for taking a moment to share this, Deborah! It's wonderful to hear you had great service, professional team members, and good results. That combination is exactly what we aim to deliver every time we're at your home. We appreciate your feedback and are so grateful you've chosen Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Aptive Pest Control - Indianapolis からの回答

2026年5月5日

Hi Rick,

We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear your service professional did a good job during the visit, and we understand how important it is to have familiarity and consistency with your service professional over time.

We hear your feedback on the frequent changes, and we know that continuity can make a big difference in your overall experience. We’ll make sure this is shared with the team as we continue working to improve consistency wherever possible.

At Aptive, our goal is to make every visit feel reliable, personal, and fully handled no matter who’s on site, we’ve got this handled.

-Jasmine, Aptive Care Team

Aptive Pest Control - Indianapolis からの回答

2026年4月30日

We’re happy to hear you had such a positive experience and that our service professional was detailed, thoughtful, and solution-focused, PK! Professionalism like that is exactly what we strive for every time we're at your home. We appreciate your feedback and the opportunity to handle your pest control needs. Thanks for being a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

Aptive Pest Control - Indianapolis からの回答

2026年4月24日

Hi there,

Thank you for sharing this, we really appreciate it. It’s great to hear having the same service professional has made a difference for you, that familiarity and attention to detail really do help when it comes to preventing recurring pest issues. We’re especially glad he’s been thorough, friendly, and even remembers your dog’s name, that personal touch is exactly what we aim for at Aptive.

We appreciate your continued trust in us, and we’re always here when you need us, we’ve got this handled.

-Jasmine

Aptive Pest Control - Indianapolis からの回答

2026年4月23日

Hi Evelyne,

We really appreciate you sharing this, it’s great to hear the communication felt clear and your service professional took the time to be patient with you. That kind of approach is exactly what we aim for at Aptive, making sure you feel informed, comfortable, and never rushed. Thanks again for choosing Aptive, we’ve got it handled, and we’re always here if you need anything moving forward.

-Jasmine

Aptive Pest Control - Indianapolis からの回答

2026年4月22日

Hi Christine,

Thanks so much for sharing this thoughtful feedback, we really appreciate it. We’re especially glad to hear Morgan, Eric, Joshua, and Noah made a strong impression and delivered excellent service while respecting your property, that’s exactly the standard we strive for at Aptive. We’ll be sure to pass your kind words along to them and the team, and we’re always here to make sure things are handled for your home whenever you need us.

-Jasmine

Aptive Pest Control - Indianapolis からの回答

2026年4月22日

Hi there,

Thanks so much for sharing this, we really appreciate the feedback and are glad to hear the service met your expectations. At Aptive, we’re always working to make sure every visit is handled with care and professionalism from start to finish, and we appreciate you choosing us and allowing us to keep things handled for your home whenever you need us.

-Jasmine