Aptive Pest Control - Kansas City レビュー 137

Aptive Pest Control - Kansas City からの回答

3日前

Hi Bob,

We really appreciate you taking the time to share this! It’s great to hear your Aptive service professionals arrived on time and delivered professional, friendly service during your visit.

At Aptive, we take pride in making sure every service is handled with reliability, respect, and attention to detail so your home is taken care of without any added stress. Thank you for choosing Aptive and trusting us to help keep your home protected!

-Jasmine, Aptive Care Team

Aptive Pest Control - Kansas City からの回答

2026年5月5日

We’re really glad to hear that Robert provided such a thorough and attentive treatment, Rita! It’s great to know he took the time to focus on the concerns you mentioned and made sure everything was handled with care. We appreciate your feedback and your trust in Aptive to protect your home from unwanted pests!

-Alexis, Aptive Care Team

Aptive Pest Control - Kansas City からの回答

2026年4月30日

Hi Troy,

We appreciate you taking a moment to share your feedback, and we’re glad to hear your experience with Aptive was a good one. Our team works hard to make sure every service is handled with care and attention, and it means a lot to know we delivered that for you. Thanks for choosing Aptive, we’re grateful to have you as part of the Aptive family.

-Jasmine, Aptive Care Team

Aptive Pest Control - Kansas City からの回答

2026年4月30日

Hi John,

We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear your service was both quick and thorough, that balance is exactly what we aim for on every visit.

At Aptive, our goal is to make sure your home is handled efficiently without ever cutting corners on quality or care. We’re glad to have you as part of the Aptive family and look forward to continuing to keep things handled for you.

-Jasmine, Aptive Care Team

Aptive Pest Control - Kansas City からの回答

2026年4月27日

Thank you for taking the time to share your feedback with us, Joy. We sincerely apologize for the inconvenience you experienced with the missed appointments. We always strive to ensure that every aspect of our service is seamless and reliable, and it seems we fell short in this instance.

We understand how important it is to address pest issues promptly, and we regret any frustration the delay may have caused. Please rest assured that we are taking your feedback seriously and are committed to improving our scheduling process to prevent this from happening in the future.

If there's anything we can do to improve your experience, please reach out to socialmedia@goaptive.com with your service address and any additional details so we can take a closer look at your account and ensure your concerns are handled with the level of care you deserve.

-Alexis

Aptive Pest Control - Kansas City からの回答

2026年4月20日

Hi there,

Thanks for taking the time to share this and for being an Aptive customer.

I’m really glad to hear our team has been great at explaining the service and keeping things detailed, that’s something we take pride in at Aptive.

I also hear your concern about the bird’s nest situation. I understand how frustrating that can feel, especially when it’s contributing to pest issues. There are some wildlife-related situations where we’re required to follow specific guidelines and can’t remove active nests, but we don’t want you feeling stuck with the problem.

Please reach out to us at socialmedia@goaptive.com so we can review your situation and help point you toward the best next steps.

At Aptive, we’ve got this handled, and that includes doing everything we can within guidelines to help protect your home.

-Jasmine

Aptive Pest Control - Kansas City からの回答

2026年4月16日

We really appreciate you sharing this with us, B! It’s great to hear that our service professional did a great job and provided a positive experience during the treatment. That consistency means a lot to us. Thank you for choosing Aptive to handle your pest concerns; we’re grateful to have you with us!

-Alexis

Aptive Pest Control - Kansas City からの回答

2026年4月16日

Hi Debbie,

Thank you for the kind words, I’m really glad to hear you had a great experience with our customer service team, that truly means a lot to all of us at Aptive. We appreciate you trusting us with your home, and we’re always here to make sure everything is taken care of and fully handled whenever you need us.

-Jasmine

Aptive Pest Control - Kansas City からの回答

2026年4月15日

Hi Debbie,

Thank you for sharing this feedback and for being a customer of Aptive. We understand how important those pre-visit texts are for planning ahead and making sure your specific concerns, like the ants you mentioned, are clearly communicated and addressed.

We’d like the opportunity to take a closer look and make sure your concerns are properly handled. Please reach out to us at socialmedia@goaptive.com so we can review your account and get a reservice scheduled to specifically address the ant activity and ensure everything is taken care of properly moving forward.

-Jasmine

Aptive Pest Control - Kansas City からの回答

2026年4月15日

Thanks for sharing this, Eden. We’re sorry to hear you’re feeling dissatisfied with the cost, especially regarding termite monitoring. That’s an important service, and we understand wanting it to feel like a good value.

We’d like the opportunity to take a closer look at your account and the services included so we can better understand your concerns. Please email socialmedia@goaptive.com with your address and any additional details you can share. Our team would be happy to handle your concerns to the best of our ability!

-Alexis

Aptive Pest Control - Kansas City からの回答

2026年4月10日

Hi Kerry,

Thank you for taking the time to share this! We’re glad to hear you had an excellent experience with our service professional and that our team came across as friendly and well trained.

At Aptive, we take pride in our people and work hard to ensure every visit is professional and that your pest concerns are fully handled. We appreciate you being part of the Aptive neighborhood and are always here if you need anything between services.

-Jasmine

Aptive Pest Control - Kansas City からの回答

2026年4月8日

That’s wonderful to hear, Susan! Starting the season without seeing any bugs is exactly what we aim for. We’re glad the service is making a difference and helping keep things under control early on. Thank you for choosing Aptive to take care of your pest concerns!

-Alexis

Aptive Pest Control - Kansas City からの回答

2026年4月7日

We really appreciate your candid feedback. Our team is committed to providing a better experience, and we would love the opportunity to handle any specific concerns you might have. Please feel free to reach out to us directly at socialmedia@goaptive.com, including your service address and any details you'd like to provide about your experience so we can discuss this further. We hope to hear from you soon!

-Alexis

Aptive Pest Control - Kansas City からの回答

2026年4月6日

Thank you so much for taking the time to share your experience with us, Emily! We're so glad our team was able to assist you effectively and that the ants have vanished. It's great to know that you found our service both friendly and professional. If you ever need further assistance, please don't hesitate to reach out. We really appreciate having you as a part of Aptive!

-Alexis

Aptive Pest Control - Kansas City からの回答

2026年3月26日

We’re delighted that our service professional provided helpful, thorough, and knowledgeable care, Michael. Your confidence in our team is incredibly rewarding. Thank you for letting Aptive assist with your pest concerns. We're grateful to have you with us!

-Alexis

Aptive Pest Control - Kansas City からの回答

2026年3月16日

Hi Valerie,

Thank you for sharing your feedback! We’re glad to hear that you experienced great and prompt service from Aptive. Our team strives to provide reliable, effective pest control while making sure every customer feels valued and well cared for, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Aptive Pest Control - Kansas City からの回答

2026年3月10日

Hi Rick,

Thank you for sharing your feedback! We’re glad to hear that our service professional arrived on time and thoroughly took care of the exterior of your home. At Aptive, we take pride in providing professional, reliable, and flexible service, including making it easy to schedule interior treatments when needed. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Aptive Pest Control - Kansas City からの回答

2026年3月6日

Hi Larry,

Thank you for sharing your feedback! We’re glad to hear that Roberto arrived on time, was courteous and professional, and delivered an excellent treatment. At Aptive, we take pride in providing thorough, reliable service while making sure our customers feel respected and supported. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!

-Jasmine

Aptive Pest Control - Kansas City からの回答

2026年3月6日

Hi Colleen,

Thank you for sharing your feedback! We’re glad to hear that our Aptive service professional communicated clearly with you both during and after the visit. Keeping our customers informed and ensuring they understand the work being done is something we take pride in. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!

-Jasmine