Aptive Pest Control - Kansas City レビュー 

Aptive Pest Control - Kansas City からの回答

2026年1月8日

Hi Mike,

Thank you for sharing your experience! We’re glad to hear that your service professional provided prompt notice and completed the service smoothly without disrupting your daily routine. At Aptive, we aim to make every visit convenient and hassle-free, and it’s wonderful to know that effort made a difference for you.

-Jasmine

Aptive Pest Control - Kansas City からの回答

2026年1月8日

Hi Vong,

Thank you for sharing your feedback. We’re glad to hear that you’ve been happy with the quality of our work. We also understand your concern regarding winter service and the associated billing. At Aptive, we strive to make our policies clear and to support customers whenever questions or concerns arise. We appreciate you taking the time to highlight both the positive and the areas where we can improve, it helps us continue to provide the best service possible.

-Jasmine

Aptive Pest Control - Kansas City からの回答

2026年1月8日

Hi Hannah,

Thank you for sharing your experience! We’re thrilled to hear that Tasha provided friendly, knowledgeable service and helped address your mouse problem so effectively. At Aptive, our team takes pride in providing thorough, practical solutions for pest and rodent issues, and it’s wonderful to know Tasha made such a positive impact. We truly appreciate your trust in Aptive to protect your home.

-Jasmine

Aptive Pest Control - Kansas City からの回答

2025年12月31日

Hi Lucas,

Thanks for taking the time to share this feedback. We understand how frustrating it can feel when service terms aren’t as clear or flexible as you expected, and that’s never the experience we want anyone to have with Aptive. Our goal is to be upfront about our service agreements and make sure customers feel confident, not stuck. If there was confusion or difficulty when trying to make changes to your account, that’s something we’d genuinely like the chance to review and improve. We appreciate you bringing this to our attention and hope we can work toward a better experience moving forward.

-Jasmine

Aptive Pest Control - Kansas City からの回答

2025年12月22日

Hi Michelle,

Thank you for sharing your feedback. I’m glad to hear that our team has been responsive to your requests and that our service professionals provided courteous, polite, and thorough service.

At Aptive, we strive to deliver attentive, professional service with every visit, and it’s wonderful to hear that reflected in your experience. We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.

-Jasmine

Aptive Pest Control - Kansas City からの回答

2025年12月15日

Hi Debbie,

Thank you for sharing your feedback! We’re thrilled to hear that you had the chance to speak with our service professional and that she was able to answer your questions thoroughly while making you feel comfortable.

At Aptive, we pride ourselves on providing knowledgeable and attentive service, and it’s wonderful to know our team is taking the time to listen to your concerns and make notes for future care.

We truly appreciate you being a part of the Aptive community and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - Kansas City からの回答

2025年12月10日

Hi Bonnie,

Thank you for sharing your experience! I’m glad to hear our team showed up and got the job done efficiently. At Aptive, we take pride in providing reliable, effective service that our customers can count on.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.

-Jasmine

Aptive Pest Control - Kansas City からの回答

2025年12月5日

Hi Ron,

Thank you so much for sharing your experience! We’re thrilled to hear that your service was thorough and on time. We understand how important it is to have consistency, and we’ll make a note of your preference to have the same service professional for all future visits whenever possible. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected!

-Jasmine

Aptive Pest Control - Kansas City からの回答

2025年12月5日

Hi Gail,

Thank you so much for sharing your feedback! We’re glad to hear that our team provided knowledgeable, friendly, and helpful service. At Aptive, we take pride in delivering both expertise and a positive experience for every home, and it’s wonderful to know that our efforts made a difference for you. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Aptive Pest Control - Kansas City からの回答

2025年11月28日

Hi Jon,

Thank you for sharing your experience and for being a part of the Aptive neighborhood! We’re glad to hear that Michael provided great service and took care to be thorough and respectful of your property.

We truly appreciate your feedback and your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!

-Jasmine

Aptive Pest Control - Kansas City からの回答

2025年11月28日

Hi there,

Thank you for sharing your experience and for being a part of the Aptive neighborhood. I completely understand how upsetting it must be to have your tile floors affected during service. That’s not the experience we want for our customers, and I appreciate you bringing this to our attention.

I’d like the opportunity to review your account and address this issue directly. Please reach out to us at socialmedia@goaptive.com with your service address so we can make sure everything is resolved and prevent this from happening in the future. Thank you again for choosing Aptive. We’re committed to providing a thorough and careful service experience.

-Jasmine

Aptive Pest Control - Kansas City からの回答

2025年11月28日

Hi Gary,

Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that our team’s communication, thorough service, and clear follow-up with photos have made the process simple and convenient for you.

It’s wonderful to know that our customer service team has been responsive and helpful with rescheduling and addressing your concerns. We truly appreciate your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!

-Jasmine

Aptive Pest Control - Kansas City からの回答

2025年11月24日

Hi Gordon,

We’re so glad to hear that our team provided professional service along with excellent communication. At Aptive, we take pride in delivering thorough, reliable, and approachable service so our customers feel confident their homes are well-protected. Thank you for trusting Aptive and for being a valued part of our neighborhood!

-Jasmine

Aptive Pest Control - Kansas City からの回答

2025年11月19日

Hi Sharon,

Thank you for bringing this to our attention. I completely understand how seeing an unexpected charge can be concerning, and I want to make sure we get this clarified for you.

I’d like to review your account and the recent billing to determine why the charge on October 29 was higher than expected. At Aptive, we want every customer to feel confident in the value of their service and in the accuracy of their billing.

When you have a moment, please reach out to us at socialmedia@goaptive.com so we can go over your account together and make this right. We appreciate you being part of the Aptive neighborhood and giving us the opportunity to address this promptly.

-Jasmine

Aptive Pest Control - Kansas City からの回答

2025年11月18日

Hi Glenda,

Thank you for taking the time to share this with us, and for being a part of the Aptive neighborhood. We really appreciate you letting us know what’s been going on.

It sounds like your experience hasn’t been as consistent or effective as it should be, and I can understand how frustrating that must feel, especially when you’re trying to plan your day around a service window. Our service professionals should always provide a clear timeframe so you know when to expect them, and we’ll make sure this is addressed.

If you’re not seeing the results you should after a visit, we’re always happy to get you scheduled for a reservice at no additional cost. We want to make sure your home is fully protected and that you’re getting the value you expect from Aptive.

Whenever you have a moment, please reach out to us at socialmedia@goaptive.com so we can take a closer look at your account and get everything on track for you. We’re here to help and will keep working to make your experience smoother and more effective moving forward.

-Jasmine

Aptive Pest Control - Kansas City からの回答

2025年11月17日

Hi Leona,

Thank you for sharing your experience with us. We genuinely appreciate your feedback, even though we’re disappointed to hear we fell short in providing the level of service you expected. At Aptive, our goal is to make every visit seamless, respectful, and effective, and it’s clear from your experience that we missed the mark.

We sincerely apologize for the frustration caused by the early appointment, the lack of proper communication regarding arrival time, and the incomplete service during your visits. It’s understandable that repeated missed follow-ups and unaddressed concerns about your mouse infestation would leave you feeling ignored and disappointed. That is not the experience we want any of our customers to have.

We are taking your feedback seriously and want to review your account and the actions of our team to ensure these issues do not happen again. While we know your trust has been impacted, we appreciate you giving us detailed insight into what went wrong, as it helps us improve both communication and service for all our neighbors.

If you would consider it, we would like the opportunity to make this right and restore your confidence in Aptive. Please reach out to us at socialmedia@goaptive.com so we can review a resolution tailored to your situation.

Thank you for being part of the Aptive neighborhood, and we hope we can demonstrate the high standard of service our company strives to provide.

-Jasmine

Aptive Pest Control - Kansas City からの回答

2025年11月12日

Hi there,

Thank you for sharing your experience! We’re so glad to hear that your service professional took the time to walk you through the treatment and explain everything clearly. At Aptive, we believe great service starts with communication and care, and it’s wonderful knowing that came through during your visit. We appreciate you being part of the Aptive neighborhood and trusting us to help protect your home.

-Jasmine

Aptive Pest Control - Kansas City からの回答

2025年11月12日

Hi Jim,

Thank you for sharing your experience! We’re glad our service professional was able to promptly take care of the yellow jacket nest and help keep your home safe. At Aptive, we pride ourselves on responding quickly and effectively to situations like this, and it’s wonderful to know our team made a difference for you. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Aptive Pest Control - Kansas City からの回答

2025年11月10日

Hi Matthew,

Thank you for taking the time to share your feedback! We’re glad to hear that your service was completed efficiently and to your satisfaction. At Aptive, we strive to provide timely, thorough, and professional pest control, and it’s great to know we met your expectations.

We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable service for your home.

-Jasmine

Aptive Pest Control - Kansas City からの回答

2025年10月27日

Hi Lorraine,

Thank you for sharing your feedback. We’re glad to hear that you’ve had a great experience with Aptive. Providing reliable, professional, and thorough service is at the heart of what we do, and your kind words mean a lot to our team.

We truly appreciate you being part of the Aptive community and look forward to continuing to provide excellent service for your home.

-Jasmine