The technicians providing the services are very efficient, and attentive to details. Friendly and pleasant to work with. Not so good on scheduling issues however. Sometimes just de use to come with... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The technician’s are excellent. I am not happy with the fact that they don’t come monthly..considering they are here for 15 minutes or so. I signed up in April and will see how it goes.
Very communicative before and after appointment. I know who is coming. which I really like as sometimes I’m not able to be home so then they just focus on the outside of the house.
企業が回答しました
Since using Aptive's services, we have experienced fewer bugs in our home and in our yard. We used to have problems with silverfish, ants, beetles, spiders and bugs and flys of all kinds. Now, we h... もっと見る
企業が回答しました
企業情報
当該企業による記述
Get a quote
Welcome to Aptive Pest Control
当該企業による記述
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
連絡先
7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, 米国
- 13238802994
We overthink pests so you don't have to.
4.5
優良
316件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They send you pictures of what they have done
They called/texted when they would arrive about 30 minutes prior to arrival. They asked during the phone/text if there were any concerns and outlined what they were planing on doing. Very courteous and always very professional.
2026年1月20日
Aptive Pest Control - Los Angeles からの回答
Hi Claudia,
Thank you for sharing this feedback. At Aptive, we believe good service starts with clear communication, so it’s great to hear that you received timely calls and texts, had the opportunity to share any concerns, and knew exactly what to expect before the visit even began. We’re glad our service professional made the experience feel courteous and professional from start to finish. Thank you for choosing Aptive and for being part of our neighborhood, we truly appreciate your trust.
-Jasmine
I always get a call beforehand
I always get a call beforehand. Let me know when they will arrive. My tech. This time was Tristan. He did so and asked if there were any problems did the service very kind courteous would recommend to anybody who asked.
2026年1月16日
Aptive Pest Control - Los Angeles からの回答
Hi Jack,
Thank you for taking the time to share this and for choosing Aptive. We’re really glad to hear the advance call helped you feel prepared and that Tristan took the time to check in about any concerns before getting started. His kind and courteous approach is exactly what we hope every service professional brings to each visit. We appreciate you being part of the Aptive neighborhood and recommending us to others, that means a lot to our team.
-Jasmine
Nicholas did a great job
Nicholas let me know before he arrived. He did a thorough job of sweeping and spraying everywhere.
2026年1月6日
Aptive Pest Control - Los Angeles からの回答
Hi Katie,
Thank you for sharing your feedback! We’re glad to hear that Nicholas communicated before his visit and provided a thorough service, covering all areas with care. At Aptive, we strive to deliver reliable, detailed service while keeping our customers informed every step of the way.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Not Satisfied with the Level of Service
Unfortunately, the technician did not fully spray the exterior of my home. The technician stated that the gate was locked and, therefore, the work could not be completed. However, the gate was not locked. It appears that the technician did not attempt to open the gate, as it would have opened if tried.
As a result, I am being invoiced for work that was reported as completed but was not fully performed to my satisfaction. I am requesting that this matter be reviewed and that the invoice be adjusted accordingly, or that the incomplete portion of the service be rescheduled and completed.
2026年1月9日
Aptive Pest Control - Los Angeles からの回答
Hi Deborah,
Thank you for taking the time to share this feedback. We can understand how frustrating it would be to learn that part of your exterior service may not have been completed as expected, especially when it comes to access issues like a gate.
At Aptive, our goal is to provide thorough and transparent service every visit, and we take concerns like this seriously. We’d appreciate the opportunity to review what happened during your service, including the notes from the service professional, and make sure this is handled appropriately. Whether that means adjusting the invoice or scheduling a return visit to complete the missed portion of the service, we want to make sure you’re taken care of and that this doesn’t happen again.
Please reach out to us at socialmedia@goaptive.com so we can look into this further and work toward a resolution. Thank you for being part of the Aptive neighborhood and for giving us the chance to make this right.
-Jasmine
The service gentleman was very pleasant…
The service gentleman was very pleasant and listen to any issues we had with the service. He completed everything very quickly, and we are pleased with his performance. Thank you for a good response.
2026年1月15日
Aptive Pest Control - Los Angeles からの回答
Hi Don,
Thank you for sharing your experience! We’re glad to hear that our Aptive service professional was pleasant, attentive to your concerns, and efficient in completing the service. Providing thorough, responsive, and personable service is always our goal, and it’s wonderful to know that was reflected in your visit. We’ll be sure to pass along your kind words. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
Aptive Pest Control - Los Angeles からの回答
Hi Dionne,
Thank you for sharing your feedback! We’re glad to hear that your service experience was great. At Aptive, we strive to provide reliable, thorough, and caring pest control for every home, and it’s wonderful to know our team delivered that for you.
We truly appreciate you choosing Aptive and being part of our community. Your trust and feedback mean a lot to us, and we’re always here for any future needs.
-Jasmine
Aptive Pest Control - Los Angeles からの回答
Hi Teresa,
Thank you for sharing your feedback! We’re glad to hear that our team provided thorough service and kept you well informed. At Aptive, clear communication and attention to detail are priorities, and it’s wonderful to know our efforts made a difference for you.
We truly appreciate you choosing Aptive and being part of our community. Your feedback motivates our team to continue delivering the high-quality, reliable service you’ve come to expect.
-Jasmine
On Time and courteous
On Time and courteous. Agent was attentive and asked all the correct questions and efficient. thank you!
2026年1月9日
Aptive Pest Control - Los Angeles からの回答
Hi Armando,
We’re glad to hear that our service professional was on time, courteous, and attentive during your visit. At Aptive, we take pride in providing efficient, thorough, and thoughtful service that addresses our neighbors’ needs. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.
-Jasmine
Aptive covers a wide range of pests…
Aptive covers a wide range of pests with variant methods. They are thorough each visit as well as responsive in-between.
2026年1月6日
Aptive Pest Control - Los Angeles からの回答
Hi Sharon,
Thank you for sharing your experience! We’re glad to hear our team provides thorough service on every visit and is responsive whenever you need us. Using a variety of methods to address different pests is part of how we aim to keep your home safe and comfortable, and it’s wonderful to know it’s making a difference for you.
We appreciate you choosing Aptive and for trusting us to protect your home.
-Jasmine
Aptive Pest Control - Los Angeles からの回答
Hi there,
Thank you for your feedback! We’re glad to hear our communication has met your expectations, as keeping our customers informed is a top priority at Aptive.
We appreciate you choosing Aptive and trusting us to help protect your home.
-Jasmine
Aptive has done a great job
Aptive has done a great job. They are very responsive and work with me on little details. I havent had pest problems since hiring them.
2025年11月8日
Aptive Pest Control - Los Angeles からの回答
Hi Charles,
Thank you for sharing your experience! We’re thrilled to hear that our team has been responsive and attentive to the little details that matter to you. At Aptive, making sure your home stays protected and providing a personalized, reliable service is what we strive for every day.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
Gotta be home to make sure service is correct
If they show up and Im here everything gets done appropriately. Because I get different techs every time I have to show them around. If I weren't here they would never find all the bait traps because they aren't familiar with the property.
2025年12月23日
Aptive Pest Control - Los Angeles からの回答
Hi John,
Thank you for sharing your feedback. We understand how frustrating it can be to have to guide different service professionals around your property each visit. At Aptive, we aim to provide consistent, thorough service, and it’s clear we fell short in making sure every visit is seamless, even when you’re not available.
We appreciate you recognizing the care our service professionals take when you’re present, and your comments help us identify ways to improve familiarity with each property. We value you as part of the Aptive community and hope to make future visits more efficient and effective for you.
-Jasmine
Aptive Pest Control - Los Angeles からの回答
Hi Kim,
Thank you for sharing your feedback! We’re glad to hear that our communication met your expectations. At Aptive, we strive to keep our customers informed and supported throughout every visit, and it’s wonderful to know this was reflected in your experience. We truly appreciate you being a valued part of the Aptive community!
-Jasmine
Excellent service!
Excellent service and communication by the technician. Good value for the service they provide. I’m very pleased with my experience with them.
2025年12月19日
Aptive Pest Control - Los Angeles からの回答
Hi Evan,
Thank you for sharing your experience. We’re so glad to hear you were pleased with both the service and communication from your Aptive service professional, and that you felt the value of the program matched the care provided. Clear communication and dependable service are important to us, so it’s great to know those stood out during your visit.
We truly appreciate you choosing Aptive and trusting us with your home. Thanks for being part of the Aptive neighborhood, we look forward to continuing to provide you with a great experience.
-Jasmine
He came to the door and introduced…
He came to the door and introduced himself and asked if there was anything we needed extra. He did his job professionally and efficiently.
2025年12月16日
Aptive Pest Control - Los Angeles からの回答
Hi Larry,
Thank you for sharing your experience! We’re thrilled to hear that our service professional made such a positive impression and was able to provide efficient and professional service while checking in on your needs. At Aptive, we take pride in making sure every visit is thorough, friendly, and tailored to our customers. We truly appreciate you choosing Aptive and for letting us be part of keeping your home protected.
-Jasmine
Gerardo was the most recent technician…
Gerardo was the most recent technician assigned. He did a great job checking for pests.
2025年12月23日
Aptive Pest Control - Los Angeles からの回答
Hi there,
We’re thrilled to hear that Gerardo provided a thorough and attentive visit! At Aptive, our service professionals take pride in ensuring every home is carefully inspected and protected. Thank you for choosing Aptive and for trusting us to keep your home protected.
-Jasmine
Friendly and helpful
Love being able to schedule visits when we need them.
Friendly and helpful!
2025年12月9日
Aptive Pest Control - Los Angeles からの回答
Hi Katherine,
Thank you for the kind feedback. We’re happy to hear that the flexibility in scheduling has been helpful and that our team made the experience a friendly one. At Aptive, we want service to fit your needs, not the other way around, so it’s great to know that’s coming through. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood.
-Jasmine
A 10 out of 10 for my most recent…
A 10 out of 10 for my most recent treatment. He was totally professional and thorough.
2025年12月19日
Aptive Pest Control - Los Angeles からの回答
Hi Richard,
Thank you for sharing your feedback. I’m thrilled to hear that your most recent treatment was a 10 out of 10 and that our service professional provided professional and thorough service.
At Aptive, we strive to deliver attentive, high-quality service at every visit, and it’s wonderful to know our efforts made a positive impact. We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
You are addressing concerns related…
You are addressing concerns related with pests. Whenever I am having a new problem, such as seeing live crickets in the house or a trapped squirrel, you are responding reasonably fast and taking care of the issue.
The annual fee that I pay for your service is not very high.
The technicians who treat my house are friendly and efficient.
With my service you address all my pest issues, such as, crickets/ants. etc., mosquitos, squirrels, etc., not just one or two of them.
2025年12月10日
Aptive Pest Control - Los Angeles からの回答
Hi Ara,
Thank you for taking the time to share your experience and for being a valued member of the Aptive neighborhood. We’re glad to hear our team has been able to respond quickly to new concerns, whether it’s crickets, squirrels, or any other pests, and that our service provides comprehensive protection for your home.
It’s also wonderful to hear that our service professionals are friendly and efficient, and that you feel the annual fee provides good value. Feedback like yours means a lot to us and motivates the entire Aptive team to continue providing reliable, thorough, and responsive pest control.
We truly appreciate your trust in Aptive and look forward to keeping your home protected.
-Jasmine
Plenty of notice about arrival time and…
Plenty of notice about arrival time and job completion.
2025年12月16日
Aptive Pest Control - Los Angeles からの回答
Hi Tom,
Thank you for sharing your experience! We’re glad to hear the communication about arrival times and job completion met your expectations. At Aptive, keeping our customers informed every step of the way is an important part of providing reliable, stress-free service.
We truly appreciate you choosing Aptive and being part of our community. If you ever have questions or need anything, we’re always happy to help.
-Jasmine
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。