Pouring rain when application started. I requested wasp bags for the service as that is why I hired Aptive. They said they were not included in my service. Very poor service overall.
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レビュアーのコメントを見てみましょう
Aptive offers a strong focus on environmental pest control and there are a wide range of treatment choices. The technicians are excellent and focus on customer satisfaction more than just gettin... もっと見る
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Been with the company for a few years now, never had a problem. Notification of treatements are with enough notice so preperation of pets can be adjusted or if inconvient schedule can be changed. Neve... もっと見る
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Rahman as always was on time. Sent me pictures of all his work, and asked as always if I have any special concerns.Each person that represents Aptive are always respectful and caring and these days th... もっと見る
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企業情報
Welcome to Aptive Pest Control
当該企業による記述
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
連絡先
1248 Sussex Turnpike Bldg A, Unit 4, 07869, Randolph, NJ, 米国
- 12013971483
We overthink pests so you don't have to.
4.3
優良
61件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
polite and knowledgeable
2026年5月31日
Aptive Pest Control - Newark からの回答
Hi Sandra,
We really appreciate you taking a moment to share this. It’s great to hear your experience reflected both politeness and strong knowledge from your service professional. Those are two things we really value at Aptive, especially when it comes to making sure you feel comfortable and confident in the service you’re receiving.
We’re glad that came through for you, and we appreciate you choosing Aptive to take care of your home. Experiences like this are exactly what we aim for, where you can feel assured that we’ve got this handled from start to finish.
-Jasmine, Aptive Care Team
Pouring rain when application started
Pouring rain when application started. I requested wasp bags for the service as that is why I hired Aptive. They said they were not included in my service. Very poor service overall.
2026年5月24日
Aptive Pest Control - Newark からの回答
Hi Kent,
Thank you for taking the time to share this, and I’m sorry your recent service didn’t meet expectations, especially with the rain conditions and the concern about wasp bags not being included.
At Aptive, we aim for every service to be clearly explained and fully handled so there are no surprises. We’d appreciate the chance to review your account and get this properly handled. Please reach out to socialmedia@goaptive.com directly so we can look into this and help address your concerns.
-Jasmine, Aptive Care Team
The Tech was thorough with the…
The Tech was thorough with the application and answered my questions to my satisfaction
2026年5月16日
Aptive Pest Control - Newark からの回答
We're beyond thrilled to hear that our team did such a great job treating your home! Our number one goal is to provide the best service possible and ensure all of your concerns are handled with the care you deserve, and feedback like this really lets us know we're on the right track. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
We were kept in formed during the entire process.
I was given ample time that he was coming to spray. He rang the bell before starting. When finished he toldus what he had spraying.
2026年5月16日
Aptive Pest Control - Newark からの回答
Hi Andree,
Thank you for sharing this. We’re really glad to hear your service professional communicated clearly before arrival, rang the doorbell before starting, and took the time to explain what was done after the treatment. That level of communication and respect for your home is exactly what we strive for at Aptive.
We appreciate you choosing Aptive and trusting us with your pest control needs. At Aptive, we’ve got this handled, and we look forward to continuing to provide you with service that is clear, respectful, and dependable.
-Jasmine, Aptive Care Team
On time,good experience.
On time,
Respected property,
Thorough spraying as necessary,
Refilled traps,
Communicated well with property owner.
Providing good service.
2026年5月16日
Aptive Pest Control - Newark からの回答
Hi George & Alane,
Thank you for sharing this! We’re really glad to hear our service professional was on time, respectful of your property, and thorough in both treatment and trap refills. It’s also great to know communication throughout the visit met your expectations. That’s the level of care we strive for at Aptive every time.
We truly appreciate you choosing Aptive and trusting us with your home. At Aptive, we’ve got this handled, and we look forward to continuing to provide you with consistent, dependable service.
-Jasmine, Aptive Care Team
Came back to treat yard at no cost
2026年5月6日
Aptive Pest Control - Newark からの回答
Hi Marcus,
We really appreciate you taking the time to share this! It’s great to hear our Aptive team followed up and returned to treat your yard at no additional cost.
At Aptive, we believe in standing behind our service and making sure anything that needs extra attention is handled the right way, so you can feel confident your home is protected. Thank you for choosing Aptive and trusting us with your home!
-Jasmine, Aptive Care Team
Aptive offers focus on the Environment
Aptive offers a strong focus on environmental pest control and there are a wide range of treatment choices.
The technicians are excellent and focus on customer satisfaction more than just getting the job done.
If there is a downside cost may be an issue but there are a variety of treatment program costs.
2026年4月25日
Aptive Pest Control - Newark からの回答
Hi there,
Thank you for taking the time to share this, we really appreciate it! It’s great to hear you value our focus on environmentally conscious pest control and the range of treatment options we offer. We’re also glad our service professionals stood out for prioritizing customer satisfaction and taking the time to do things the right way.
At Aptive, we work to make sure every home’s needs are handled thoughtfully, with solutions tailored to both effectiveness and care for the environment. We also understand cost is an important factor, and we appreciate your honest feedback on that.
Thank you for choosing Aptive, we’ve got this handled for you.
-Jasmine
Overall service consistently good…
Overall service consistently good across the organization. Technicians well knowledgeable with all aspects of treating insects and pests. I highly recommend Aptive.
2026年4月23日
Aptive Pest Control - Newark からの回答
We really appreciate your feedback, Nash! It's wonderful to hear that our service has consistently met your expectations and that our knowledgeable service professionals have effectively handled your pest control needs. Your high recommendation is the greatest compliment we could receive, and we're incredibly grateful to have you as a part of the Aptive neighborhood!
-Alexis
Aptive Pest Control - Newark からの回答
Thank you so much for taking the time to share your experience with us, Alanna! It's great to hear that you found our service professional to be friendly and helpful. Providing excellent service is our top priority, and your feedback motivates us to keep up the good work. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your trust in Aptive to handle your pest control needs!
-Alexis
Misleading Sales Tactics and Poor Cancellation Handling
I’m sharing my experience to help others make an informed decision.
A representative came to my door and explained that several neighbors had already signed up, and that if I joined too, the treatment would be much more effective. This created a sense of urgency and pressure to sign up.
Before agreeing, I clearly stated that my condition was a 6-month cancellation option. I was contacted by phone, and I was told that this request was accepted. Based on that, I proceeded with the agreement.
However, when I later tried to cancel, no one acknowledged this condition. There was no record of what had been promised during the signup process. Instead, I was told that I had to pay for all remaining months. Initially, they enforced a 2-year commitment. After ongoing discussions, they eventually reduced it to 1 year, but this was still not what had been agreed.
This experience was frustrating and disappointing. My advice to others is to make sure that every condition is clearly written and confirmed in the contract before signing anything.
I hope the company improves its transparency and communication in the future.
2025年10月3日
Aptive Pest Control - Newark からの回答
Thank you for taking the time to share your experience with us, Ali. We sincerely apologize for the inconvenience and frustration you encountered regarding the cancellation of your agreement. We understand how important it is for our customers to feel confident and informed about their service agreements, and it's clear that the ball was dropped here.
Please reach out to us at socialmedia@goaptive.com, including your service address and any other details you'd like to include, so we can handle this for you. We're here to help!
-Alexis
Aptive Pest Control - Newark からの回答
Hi Michele,
Thank you for sharing your feedback! I’m glad to hear our team provided clear communication and reliable follow-through, that’s exactly the level of service we strive for at Aptive.
We take pride in making sure every detail is fully handled so you can feel confident your home is protected. We truly appreciate you choosing Aptive and being part of our neighborhood. You can always count on us, we’ve got it handled!
-Jasmine
He was friendly and professional
He was friendly and professional. He told me everything he was doing.
2026年3月20日
Aptive Pest Control - Newark からの回答
Hi Vickie,
We’re so glad to hear our service professional provided friendly, professional care and kept you informed throughout the visit. At Aptive, we make sure every step of the process is handled with attention and clarity, so you can feel confident in your home’s protection. Thank you for trusting Aptive, we’ve got this handled for you!
-Jasmine
Great product and service!
Active was fantastic! They were always on time and had great communication and customer service. We never had an issue with bugs once we started using them!
2026年3月1日
Aptive Pest Control - Newark からの回答
Hi Stacey,
Thank you for sharing your experience! We’re thrilled to hear that our team was punctual, communicative, and provided excellent customer service. At Aptive, we take pride in delivering reliable and effective pest control solutions, and it’s wonderful to know that our efforts have kept your home protected. We truly appreciate you choosing Aptive and trusting us to protect your home!
-Jasmine
Excellent Service
Rahman as always was on time. Sent me pictures of all his work, and asked as always if I have any special concerns.Each person that represents Aptive are always respectful and caring and these days that is hard to find.
2026年2月19日
Aptive Pest Control - Newark からの回答
Hi there,
Thank you for sharing your experience. We’re thrilled to hear that Rahman continues to provide timely, thorough, and attentive service, keeping you informed with pictures and checking in on any special concerns. At Aptive, we take pride in having a team that is not only skilled but also respectful and genuinely caring, because we know that kind of service makes all the difference.
We truly appreciate you choosing Aptive to protect your home, and feedback like yours motivates our team to continue delivering professional, thoughtful, and reliable service every time.
-Jasmine
They are very thorough and clear to…
They are very thorough and clear to explain what they are doing with pictures of what they treated.
2026年2月12日
Aptive Pest Control - Newark からの回答
Hi Raymond,
Thank you for sharing your feedback! We’re glad to hear that our team provided thorough service and clear explanations, along with photos to show exactly what was treated. At Aptive, we take pride in keeping our customers informed and delivering reliable, detailed care for every home and yard we protect.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Aptive visits
Not usually home for visits but I can count on everything being done
Pictures and all
2026年1月23日
Aptive Pest Control - Newark からの回答
Hi Scott,
We’re so glad to hear that you can rely on our team to handle everything, even when you’re not home! At Aptive, we take pride in providing thorough, dependable service and keeping our customers informed with detailed reports and photos. Thank you for trusting us to protect your home and for being a valued part of the Aptive neighborhood.
-Jasmine
Been with the company for a few years…
Been with the company for a few years now, never had a problem. Notification of treatements are with enough notice so preperation of pets can be adjusted or if inconvient schedule can be changed. Never had a problem if changes needed to be made. I feel it's an affordable price range for the service provided. Employees are always friendly, willing to answer questions that may arrise.
2026年1月20日
Aptive Pest Control - Newark からの回答
Hi Bernie,
Thank you for taking the time to share your experience! We’re thrilled to hear that our notifications, flexibility, and friendly service professionals have made your experience with Aptive seamless over the years. Making sure you have ample notice, clear communication, and answers to any questions is very important to us, and it’s wonderful to know this has made a difference for you.
We truly appreciate your trust and for being part of the Aptive community. Thank you for letting us continue taking care of your home!
-Jasmine
Aptive Pest Control - Newark からの回答
Hi Christine,
Thanks for taking the time to share your feedback. We understand how frustrating it can feel when the service doesn’t seem to match the cost, and that’s not the experience we want anyone to have with Aptive.
We’d really appreciate the chance to learn more about what didn’t meet your expectations and see if there’s an opportunity to make things right. Your experience matters to us, and we’re always looking for ways to improve the value and care we provide to our customers.
If you’re open to it, please reach out to us at socialmedia@goaptive.com so we can talk through your concerns. Thank you for being part of the Aptive community and for giving us the opportunity to do better.
-Jasmine
Always professional
Always professional. Have not had any issues with inside pests since we switched to you.
2025年12月19日
Aptive Pest Control - Newark からの回答
Hi Frank,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our team has consistently provided professional service and that you haven’t experienced any issues with inside pests since switching to Aptive.
At Aptive, we strive to deliver reliable, thorough, and effective pest control solutions at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
When I was having awful time with bees
When I was having awful time with bees my old pest control people were so busy they couldn’t come for over a week. Got rid of them, called Aptive they came immediately & hepled me. They are thorough helpful & make sure any problems you have are solved.
2025年10月17日
Aptive Pest Control - Newark からの回答
Hi Joyce,
Thank you for sharing your experience! We’re so glad we could step in and help when you were dealing with such a stressful bee situation. At Aptive, we strive to provide timely, thorough service and make sure any problems are fully resolved, and it’s wonderful to hear that our team delivered on that for you.
We truly appreciate having you as part of the Aptive community and look forward to continuing to keep your home safe and protected.
-Jasmine
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