Aptive Pest Control - Philadelphia レビュー 

Aptive Pest Control - Philadelphia からの回答

2025年8月22日

Hi Jeff,

Thank you for sharing your feedback. I’m truly sorry for the frustration you’ve experienced with the billing and scheduling of services. At Aptive, we aim to make our service process clear and straightforward, and it’s clear we didn’t meet that expectation in your case.

I’m glad to hear that you’ve been happy with your service professional, as we take pride in providing knowledgeable and reliable team members. Your concerns regarding the extra services are important, and we want to ensure you feel confident in your contract and billing moving forward.

Please feel free to reach out at socialmedia@goaptive.com so we can review your account and make sure everything is accurate and as expected. We appreciate you taking the time to share this feedback, as it helps us improve our processes and ensure every customer has a seamless experience.

-Jasmine

Aptive Pest Control - Philadelphia からの回答

2025年8月5日

Hi Lauren,

Thank you for the great feedback! We’re so glad to hear that the service is working well for you and that you’ve had a positive experience with our team. At Aptive, professionalism and effective pest control are at the heart of what we do, and it’s wonderful to know that’s exactly what you’ve experienced.

We truly appreciate you being a part of the Aptive family—please don’t hesitate to reach out if there’s ever anything you need!

-Jasmine

Aptive Pest Control - Philadelphia からの回答

2025年8月4日

Hi Mike & Pam,

Thank you for your thoughtful review! We’re so glad to hear that your service professional kept you informed and engaged throughout the visit—that kind of communication is a big part of what we strive for at Aptive Environmental.

It’s great to know you felt supported and appreciated during your service. Keeping our customers in the loop and ensuring they feel confident in the care we provide is a priority for us, and we’re happy to see that reflected in your experience.

We’re grateful to have you as part of the Aptive family and look forward to continuing to deliver reliable, personalized service every step of the way!

-Jasmine

Aptive Pest Control - Philadelphia からの回答

2025年8月1日

Hi Joe,

Thank you for sharing your experience! We’re glad to hear our service professional maintained good communication and was responsive to your concerns. At Aptive, we believe listening closely and addressing your specific needs is key to effective pest control, and it’s great to know that’s reflected in your visits.

We truly appreciate you being part of the Aptive family and look forward to continuing to provide you with the care and attention you deserve.

-Jasmine

Aptive Pest Control - Philadelphia からの回答

2025年7月31日

Hi Deryk,

Thank you for sharing your experience with us. We’re really sorry to hear that scheduling has been such a consistent frustration—it’s absolutely not the kind of experience we want any of our customers to have.

At Aptive Environmental, we aim to provide convenient, reliable service, and we understand that short notice and unexpected visits can be incredibly disruptive. Your feedback is being taken seriously, and we’re actively working to improve our communication and scheduling processes to better serve our customers.

If you’re open to giving us another chance to make this right, we’d love the opportunity to speak with you. You can reach us directly at socialmedia@goaptive.com. Either way, thank you for giving us a try—we appreciate your time and the chance to learn from your experience.

-Jasmine

Aptive Pest Control - Philadelphia からの回答

2025年7月31日

Hi Nisser,

Thank you for sharing your experience! We’re so glad to hear our professionals take the time to check in with you before each visit, respect your home by wearing booties, and provide helpful education about pest control. At Aptive Environmental, we believe that attention to detail and clear communication are just as important as effective treatments.

We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and professionalism.

-Jasmine

Aptive Pest Control - Philadelphia からの回答

2025年7月30日

Hi Diane,

Thank you for your feedback! We’re pleased to hear our team provided efficient service and took care to follow up on your concerns. At Aptive, we’re committed to not only meeting but exceeding your expectations, and your experience is exactly what we strive for. We appreciate you being a valued part of the Aptive family!

-Jasmine

Aptive Pest Control - Philadelphia からの回答

2025年7月29日

Hi there,

Thank you so much for sharing your experience! We’re thrilled to hear that Alphonso not only delivered reliable service but also went above and beyond by spotting that hornet nest and ensuring it was safely removed. His attentiveness, especially with concern for your grandson’s safety, truly reflects the care and professionalism we strive for at Aptive.

We’re also glad our communication—from appointment reminders to photo updates—has helped keep you informed and confident in our service. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication.

-Jasmine

Aptive Pest Control - Philadelphia からの回答

2025年6月25日

Hi Jeanianne and Joe,

Thank you so much for the 5-star rating! We’re glad to hear that communication with your service professional stood out during your visit. At Aptive, we know how important it is to keep you informed and confident in the work being done, and we’re happy we could deliver on that. We appreciate you being part of the Aptive neighborhood!

-Jasmine

Aptive Pest Control - Philadelphia からの回答

2025年6月23日

Hi Lisa,

Thank you for your kind words! We’re glad to hear our service professional was courteous and thorough—that’s exactly the level of service we aim to deliver at Aptive.

We appreciate you being part of the Aptive family and look forward to continuing to serve you.

-Jasmine

Aptive Pest Control - Philadelphia からの回答

2025年6月16日

Hi Dennis,

Thank you for your positive feedback! We’re happy to hear our team at Aptive is punctual and efficient. Providing reliable service that respects your time is very important to us. We truly appreciate your trust and look forward to continuing to serve you.

-Jasmine

Aptive Pest Control - Philadelphia からの回答

2025年5月23日

Hi there,

Thank you for taking the time to share such thoughtful feedback! We’re so glad to hear that our team’s communication, respect for your home, and the effectiveness of our treatments have made a real difference for you. At Aptive, we strive to provide service that’s not only thorough but also easy and accommodating—whether that’s keeping you informed or making scheduling simple. We’re grateful to have you as part of the Aptive family and look forward to keeping your home comfortable!

-Jasmine

Aptive Pest Control - Philadelphia からの回答

2025年5月8日

Hi Raymond,

Thanks so much for the kind words! We're thrilled to hear our service professional took great care in treating your home—conscientious care is exactly what we aim to deliver with every Aptive visit. We appreciate you being part of the Aptive family and are here anytime you need us!

-Jasmine

Aptive Pest Control - Philadelphia からの回答

2025年5月9日

Hi Terri and Scott,

Thank you so much for sharing your experience! We’re so glad to hear that John took the time to listen to your concerns and address them thoroughly. At Aptive, we believe in clear communication and ensuring that you feel informed and confident in the services we provide. It’s wonderful to know that John was able to answer your questions and take care of everything to your satisfaction. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to serve you!

-Jasmine

Aptive Pest Control - Philadelphia からの回答

2025年5月6日

Hi Rhonda,

Thank you so much for your kind words! We’re thrilled to hear that you’re consistently happy with the service and the results of our treatments. Our team takes great pride in delivering effective, professional service, and it’s wonderful to know it’s making a difference for you. We truly appreciate your continued trust in Aptive and look forward to keeping your home comfortable!

-Jasmine

Aptive Pest Control - Philadelphia からの回答

2025年4月14日

Hi Andrew,

Thank you so much for your feedback! We're thrilled to hear that you found our service efficient and thorough. At Aptive, we're committed to providing top-notch service every time, and we truly appreciate you choosing us to take care of your needs. We're grateful to have you as part of the Aptive family!

-Jasmine

Aptive Pest Control - Philadelphia からの回答

2025年4月11日

Hi there,

Thank you so much for the kind words! We're thrilled to hear you've had such a positive experience with Aptive -- from the punctual and knowledgeable service to the post-visit communication. And hey, if even our truck helps keep the pests away, we'll take it as a win! We're grateful to have you as part of the Aptive family and look forward to continuing to protect your home with top-notch service.

-Jasmine

Aptive Pest Control - Philadelphia からの回答

2025年4月8日

Hi Tom,

Thank you so much for your kind words! We're thrilled to hear that our service professional was able to take care of all your needs, both inside and out, efficiently. We strive to provide excellent service, and it's great to know that we met your expectations. If you need anything in the future, do not hesitate to reach out. We're here for you!

-Jasmine

Aptive Pest Control - Philadelphia からの回答

2025年4月1日

Hi there,

Thank you for your feedback! We are so glad to hear that our service professional set up traps to address your mouse concerns. At Aptive, we strive to provide comprehensive solutions tailored to your needs. If you have any further questions or need additional assistance, please do not hesitate to reach out. We appreciate you being a part of the Aptive neighborhood and are here to support you every step of the way!

-Jasmine

Aptive Pest Control - Philadelphia からの回答

2025年4月2日

Hi Joseph and Carleen,

We are so glad to hear that you appreciate our scheduling, updates, and reminders! At Aptive, we know that consistency is key to effective pest control, and we are happy to provide a seamless experience that keeps your home protected. Thank you for being a valued part of the Aptive neighborhood -- we appreciate you!

-Jasmine