Aptive Pest Control - Portland レビュー 189

Aptive Pest Control - Portland からの回答

5時間前

Hi Barbara,

Thank you for your kind feedback! We’re so glad to hear your Aptive service professional has been thorough, attentive to your specific needs, and taken the time to explain the work completed. Making sure our customers feel informed and confident that everything has been handled with care is a big part of the service we strive to provide. We truly appreciate you choosing Aptive!

-Jasmine, Aptive Care Team

Aptive Pest Control - Portland からの回答

2日前

Thank you for sharing your feedback with us, Elenor! We’re so glad to hear that you appreciate the notifications before arrival and once the service is completed, as well as receiving photos afterward. That kind of communication helps keep everything clear and transparent, and we’re happy it’s been helpful for you. We truly appreciate you choosing Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Aptive Pest Control - Portland からの回答

3日前

Hi Tim,

We really appreciate you taking the time to share this! It’s great to hear you received great service and a thorough job from your Aptive team, and we truly appreciate the A+ recommendation.

At Aptive, we take pride in making sure every visit is handled with care, consistency, and attention to detail so your home stays protected without any added stress. Thank you for choosing Aptive and trusting us with your home!

-Jasmine, Aptive Care Team

Aptive Pest Control - Portland からの回答

7日前

Thanks for sharing this thoughtful feedback, Annie! It’s great to hear the team has been focused on the areas that matter most, using targeted treatment approaches, and taking the time to be both knowledgeable and personable during the visit. That kind of care and attention to detail can make a real difference in the overall experience.

We also appreciate your kind note about the team’s attitude—it means a lot when their work and approach come through that way. It's always a pleasure to handle your pest concerns, and we're grateful to have you as a part of Aptive!

-Alexis, Aptive Care Team

Aptive Pest Control - Portland からの回答

2026年5月7日

Hi Rick and Diana,

Thank you for taking the time to share your experience with Aptive! We’re so glad to hear Dylan was professional, knowledgeable, and able to quickly handle the ant, wasp, and stink bug issues you were experiencing.

It’s great to know he arrived prepared, cleaned up afterward, and made such a positive impression. We appreciate you trusting Aptive to help keep your home protected, we’ve got it handled!

-Jasmine, Aptive Care Team

Aptive Pest Control - Portland からの回答

2026年5月5日

We’re really glad to hear you’ve had such a consistently positive experience over the years, Karen! It’s great to know our team has been professional, courteous, responsive, and effective, and that you’ve been completely satisfied with the service. We truly appreciate your long-term trust in Aptive and are so grateful you've chosen us to handle your pest control needs!

-Alexis, Aptive Care Team

Aptive Pest Control - Portland からの回答

2026年5月4日

Hi Leanne,

I’m really sorry this visit didn’t meet your expectations, especially since it sounds different from your previous experiences with us. I understand how frustrating that is when you’re trying to stay ahead of pest issues around your home.

We also hear your concern about certain areas not being treated as expected. That’s not the consistency we aim for at Aptive, and we’d like the chance to review what happened so this can be properly handled and addressed.

If you’re open to it, please share your service address with us at socialmedia@goaptive.com so we can look into it and follow up. At Aptive, we’ve got this handled, and we want to make sure your future service feels consistent and thorough.

-Jasmine, Aptive Care Team

Aptive Pest Control - Portland からの回答

2026年5月1日

We really appreciate you sharing this with us, Jennifer! It’s great to know the communication, detailed updates, and focus on your concerns have made such a positive impression, especially after your long experience with another provider. Thank you for trusting Aptive to handle your concerns. Our team looks forward to protecting your home from unwanted pests for years to come!

-Alexis, Aptive Care Team

Aptive Pest Control - Portland からの回答

2026年5月1日

It’s fantastic to hear that Noah delivered such a great and thorough reservice! We’re really happy your experience has been so positive, and we truly appreciate you taking the time to share it. Thank you for trusting Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Aptive Pest Control - Portland からの回答

2026年4月27日

Hi Andrew,

Thank you for taking the time to share this, we really appreciate it! It’s great to hear that the arrival updates, check-ins on your needs, and support from our scheduling team have made the process smooth and helpful for you. That kind of communication and coordination is exactly what we strive for at Aptive.

We focus on making sure every part of your experience is handled with clear communication and responsiveness, from scheduling to service, so things stay simple and stress-free for you. Thank you for choosing Aptive, we’ve got this handled for you.

-Jasmine

Aptive Pest Control - Portland からの回答

2026年4月27日

It's fantastic to hear that you consistently receive good service and find our team to be informative, Cyndie! We pride ourselves on ensuring that every concern is handled with care and expertise, and your feedback reaffirms our commitment to excellence. Your satisfaction is our top priority, and we’re delighted to know we’ve met your expectations. If there’s anything more we can do for you, please don’t hesitate to reach out. Thanks for being the best part of Aptive!

-Alexis

Aptive Pest Control - Portland からの回答

2026年4月23日

Hi Jeff,

We really appreciate you sharing this, and it’s great to hear your service professional delivered strong communication while still being quick and thorough inside and outside your home. That balance of efficiency and attention to detail is exactly what we aim for at Aptive, along with keeping everything professional and easy to work with. Thanks again for choosing Aptive and being part of the neighborhood, we’ve got it handled and we’re always here if you need anything.

-Jasmine

Aptive Pest Control - Portland からの回答

2026年4月20日

That’s great to hear, especially with something as frustrating as a wasp issue, Phil! We’re glad the situation was handled effectively and that things have stayed comfortable in your home in the months since. It’s always our goal to provide solutions that last, not just quick fixes, so feedback like this really matters. Thank you for choosing Aptive to take care of your pest concerns!

-Alexis

Aptive Pest Control - Portland からの回答

2026年4月17日

Hi there,

Thank you for letting us know. Even when a visit doesn’t line up with your schedule, we appreciate the update. At Aptive, we aim to keep things clearly communicated and handled in a way that works best for you, so we’d be happy to reschedule at a more convenient time if you’d like. Just reach out and we’ll get everything taken care of from there.

-Jasmine

Aptive Pest Control - Portland からの回答

2026年4月17日

Hi Gretchen,

Thank you for sharing this great feedback! We’re really glad to hear your Aptive service professional has been consistently on time, friendly, attentive to your concerns, and thorough with each visit. That combination is exactly what we aim for, keeping everything handled smoothly so you don’t have to worry about a thing. We appreciate you choosing Aptive and trusting us to take care of your home!

-Jasmine

Aptive Pest Control - Portland からの回答

2026年4月17日

Hi Robin,

Thank you for sharing this thoughtful feedback! We’re glad to hear your Aptive service professional kept you informed with arrival updates, addressed the areas of concern, and provided a friendly, professional experience. That combination of communication and thorough care is exactly what we aim for every visit.

At Aptive, we work to make sure everything is handled smoothly from start to finish, so you can feel confident your home is in good hands. We truly appreciate you choosing Aptive!

-Jasmine

Aptive Pest Control - Portland からの回答

2026年4月15日

Hi Jodene,

Thank you so much for this detailed and thoughtful feedback. We’re glad to hear Kevin and the team communicated clearly, arrived as promised, and took the time to provide a thorough treatment and detailed follow-up report. That level of care is exactly what we aim for at Aptive, and we’ll be sure to share your kind words with them. We also appreciate your note about the new review system, making things easier for our customers is important to us. At Aptive, we’re here to keep things simple and fully handled, so you can feel confident your home is taken care of.

-Jasmine

Aptive Pest Control - Portland からの回答

2026年4月15日

It’s great to hear that the communication, from arrival updates to checking in on any concerns, and the detailed reports with photos have made the service clear and reliable for you, JJ! That level of transparency and follow-through is exactly what we aim to provide. Thank you for being a valued part of Aptive and for choosing us to handle your pest concerns!

-Alexis

Aptive Pest Control - Portland からの回答

2026年4月10日

Hi Davina,

Thank you for taking a moment to share this, we really appreciate it. At Aptive, we’re glad to hear you experienced great communication and service, that combination is something we work hard to get right on every visit. Clear updates and dependable care are a big part of making sure everything feels simple and stress free for our customers. That’s exactly what we mean when we say we’ve got this handled, so you can feel confident your home is in good hands from start to finish. Thank you for choosing Aptive and trusting us to keep things handled for your home.

-Jasmine

Aptive Pest Control - Portland からの回答

2026年4月7日

Thanks for sharing your feedback, Kathy and Wayne! We're so happy you've been pleased with our service and communication. Our team strives to provide efficient and polite service, and it's wonderful to know that we met your expectations. Your feedback is greatly appreciated, and our team at Aptive looks forward to continue handling your pest concerns with the reliable care you deserve!

-Alexis