Aptive Pest Control - Portland レビュー 

Aptive Pest Control - Portland からの回答

2026年3月10日

Hi Daphne,

Thank you for bringing this to our attention. Moving can already come with a lot to manage, so I can understand how frustrating it must have been to have a service professional show up after you had already sent in a cancellation request.

At Aptive, we want to make sure communication around account changes is handled clearly and accurately, and your feedback is important in helping us review what may have happened here. Our team would be happy to take another look at the account and confirm that the cancellation request was properly received and processed so there are no additional visits scheduled moving forward.

Please reach out to us directly at socialmedia@goaptive.com so we can locate your account and make sure everything is taken care of. We appreciate you having chosen Aptive while you were at your previous residence and wish you the very best in your new home.

-Jasmine

Aptive Pest Control - Portland からの回答

2026年3月10日

Hi Joan,

Thank you for sharing your experience! We’re thrilled to hear that our team continues to provide excellent service at your home. At Aptive, we take pride in delivering professional, thorough, and attentive pest control, and it’s wonderful to know our efforts over the years have made a difference. We truly appreciate your loyalty and for choosing Aptive to help protect your home!

-Jasmine

Aptive Pest Control - Portland からの回答

2026年3月3日

Hi Laurel,

Thank you for taking the time to share your experience! We’re glad to hear that you received very good service and found our team to be friendly and approachable. At Aptive, we pride ourselves on providing professional, courteous, and thorough service, and it’s wonderful to know that made a difference for you.

We truly appreciate your trust in Aptive and look forward to continuing to provide dependable pest control for your home.

-Jasmine

Aptive Pest Control - Portland からの回答

2026年2月27日

Hi Tom,

Thank you for sharing your experience with Aptive. We’re glad our team has provided clear communication, detailed service reports with photos, and reliable service since 2021. It’s great to know our service professionals have been able to deliver the care and attention you expect. We appreciate having you as part of the Aptive neighborhood and look forward to continuing to keep your home protected.

-Jasmine

Aptive Pest Control - Portland からの回答

2026年2月25日

Hi there,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team has consistently provided respectful, responsive, and proactive service. At Aptive, we pride ourselves on not only addressing pest concerns but also anticipating needs and keeping our customers informed every step of the way. Your feedback truly means a lot, and we’re grateful you’ve chosen Aptive to protect your home.

-Jasmine

Aptive Pest Control - Portland からの回答

2026年2月24日

Hi Larry,

Thank you so much for sharing this. Hearing that we’re consistently on time and that your pest control has been effective truly means a lot to us at Aptive.

We know how important reliability is when it comes to protecting your home, and we’re glad our service professionals have delivered both punctual service and results you can count on. That combination is exactly what we strive for every visit.

Thank you for choosing Aptive and for trusting us to keep your home protected.

-Jasmine

Aptive Pest Control - Portland からの回答

2026年2月23日

Hi Angie,

Thank you for taking the time to share this. I can absolutely understand how frustrating it would be to sign up for quarterly service and then feel like you’re constantly having to call to correct the schedule. That’s not the kind of experience we want anyone to have with Aptive.

If your plan is set for treatments every 12 weeks, you shouldn’t have to repeatedly reschedule visits that are being set sooner than expected. I also understand why being serviced at 7 weeks instead of 12, and then needing to request a credit, would add to that frustration.

At Aptive Environmental, transparency and consistency matter. Feeling like you have to question the timing of visits or billing is not acceptable, and it’s certainly not our intention. I would really like the opportunity to review your account, confirm the agreed service frequency, and make sure any necessary credits are applied promptly. We can also ensure your schedule is corrected moving forward so you’re not put in this position again.

If you’re willing, please reach out to us directly at socialmedia@goaptive.com with your service address so we can take a closer look and follow through on the credit request. We appreciate you bringing this to our attention, and we’re committed to making this right.

-Jasmine

Aptive Pest Control - Portland からの回答

2026年2月23日

Hi Max,

Thank you for sharing your experience! We’re glad to hear that our service professionals’ politeness and clear communication have made a positive impact. At Aptive Environmental, we strive to keep our customers informed every step of the way, from letting you know when a service professional is on their way to providing a detailed recap with photos after the visit.

It’s wonderful to know that our approach is appreciated. Feedback like yours motivates our team to continue delivering thorough, reliable, and professional service. We truly appreciate you choosing Aptive!

-Jasmine

Aptive Pest Control - Portland からの回答

2026年2月20日

Hi Katie,

Thank you for sharing your experience. We’re thrilled to hear that our treatments helped get your home back under control and that the silverfish have not returned. At Aptive, we strive to provide not only effective pest control but also clear communication every step of the way, from notifications before your service to detailed reports afterward.

We’re also glad our team was able to respond quickly to your yellow jacket concern. Your feedback reinforces the professional, attentive, and timely service we aim to deliver at every home. We truly appreciate you choosing Aptive to protect your home and your kind A+ rating!

-Jasmine

Aptive Pest Control - Portland からの回答

2026年2月16日

Hi Dennett and Bill,

Thank you for sharing your experience! We’re thrilled to hear that our team responded quickly and that your service professional was knowledgeable and thorough. At Aptive, we take pride in providing prompt, reliable service to address pest concerns and ensure every home and yard we protect is safe and comfortable.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide exceptional service.

-Jasmine

Aptive Pest Control - Portland からの回答

2026年2月16日

Hi James,

Thank you for sharing your experience and for being a loyal member of the Aptive neighborhood! We’re thrilled to hear that our communication has been prompt and clear, and that our service has consistently met your expectations. At Aptive, we take pride in providing thorough, reliable pest protection and making things right whenever needed.

We truly appreciate your continued trust and look forward to keeping your home and yard protected for many more years to come.

-Jasmine

Aptive Pest Control - Portland からの回答

2026年2月13日

Hi Elliott and Audrey,

Thank you for taking the time to share your experience. I’m really glad to hear that our service professionals were courteous and respectful during their visits, that level of care is very important to us at Aptive.

I’m sorry to hear that the overall results and expectations around the service and agreement didn’t feel clear or effective for you. Your feedback about product performance and how the 12-month service was explained is taken seriously, and we would want the opportunity to review your account to ensure everything was communicated accurately and handled the right way.

At Aptive, our goal is always to provide reliable pest control along with a transparent and positive experience from start to finish. If you’re open to it, we would truly appreciate the chance to look into your concerns, review the service history, and work toward a resolution that feels fair.

Thank you again for bringing this to our attention and for recognizing the professionalism of our team.

-Jasmine

Aptive Pest Control - Portland からの回答

2026年2月13日

Hi Bob,

Thank you for sharing your experience! We’re thrilled to hear that our service professional was punctual, attentive, and responsive to your concerns. At Aptive, we strive to provide thorough, friendly, and professional service every visit, and it’s wonderful to know that reflected in your experience.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to help protect your home.

-Jasmine

Aptive Pest Control - Portland からの回答

2026年2月12日

Hi Denise,

Thank you for taking the time to share your experience. We’re glad to hear that you find our service consistent, our communication clear, and the detailed service professional reports helpful, that’s exactly the type of experience we aim to provide at Aptive.

I also appreciate your honesty about the challenges you’ve experienced with scheduling, frequency of visits, and reaching a live person. Your feedback is important, and we’ll use it to improve our process so customers can more easily manage their service and have clarity around billing and visit frequency.

If you’d like, we’d be happy to review your account together to make sure your service schedule aligns with your expectations and address any questions about upcoming visits. Thank you again for sharing your feedback and giving Aptive the opportunity to continue providing protection for your home.

-Jasmine

Aptive Pest Control - Portland からの回答

2026年2月12日

Hi Joe,

Thank you for sharing your experience. We’re glad to hear that our team was able to respond quickly with return visits at no extra charge and that your ant situation is gradually coming under control.

At Aptive, we aim to provide effective, reliable solutions and make the process as easy as possible for our customers, so it’s great to know that our scheduling and follow-up support met your needs. We truly appreciate your patience and for trusting Aptive to protect your home.

-Jasmine

Aptive Pest Control - Portland からの回答

2026年2月11日

Hi Robert,

Thank you for sharing your feedback! We’re glad to hear that your service was both timely and thorough. At Aptive, providing clean, reliable service is a priority, and it’s great to know that came through during your visit.

We truly appreciate you choosing Aptive and being part of our community. Your trust means a lot, and we look forward to continuing to provide service you can count on.

-Jasmine

Aptive Pest Control - Portland からの回答

2026年2月10日

Hi Therese,

Thank you so much for sharing this kind feedback! We love hearing that your service professionals have been thorough, polite, and respectful of the scheduled time window, that’s exactly the experience we strive to provide every visit. It means a lot to all of us here at Aptive that you’ve chosen us to care for your home, and we’re grateful to have you as part of the Aptive family. Please don’t hesitate to reach out if there’s ever anything more we can do for you!

-Jasmine

Aptive Pest Control - Portland からの回答

2026年2月10日

Hi Matthew,

Thank you for sharing your honest feedback and for giving Aptive another opportunity to serve your home. It means a lot to hear that things have felt improved, and we truly understand your concerns about cost, time on site, and the products used. Your satisfaction is very important to us, and we’re always here to review your service and make any adjustments needed to ensure you feel confident in the care you’re receiving. We genuinely appreciate you continuing to work with Aptive and the chance to provide a better experience.

-Jasmine

Aptive Pest Control - Portland からの回答

2026年2月10日

Hi there,

Thank you for your kind words! We’re so glad to hear that our team has consistently been polite, knowledgeable, and professional during your visits. Providing reliable and thorough service is what we strive for at Aptive, and it means a lot to know our efforts are making a positive impact. We truly appreciate you choosing Aptive to care for your home!

-Jasmine

Aptive Pest Control - Portland からの回答

2026年2月5日

Hi Jean,

Thank you for sharing your feedback. We’re glad to hear that our service was friendly, thorough, and well explained. Providing clear communication while delivering effective, reliable service is exactly what we strive for at Aptive.

We truly appreciate you choosing Aptive to care for your home and for taking the time to recognize our team’s efforts.

-Jasmine