Aptive Pest Control - Portland レビュー 

Aptive Pest Control - Portland からの回答

2025年9月19日

Hi Heidi,

Thank you for sharing your experience! We’re thrilled to hear that our Aptive service professionals consistently provide courteous, thorough service and take the time to answer your questions with clear explanations. It’s wonderful to know you find our team knowledgeable and that you’re recommending us to others. We truly appreciate you being part of the Aptive community!

-Jasmine

Aptive Pest Control - Portland からの回答

2025年9月19日

Hi there,

Thank you for sharing your experience! We’re thrilled to hear that Matthew provided clear communication before, during, and after your service, and that he took the time to address your questions and concerns. It’s also wonderful to know that all of our service professionals have been professional, friendly, and thorough. At Aptive, we strive to deliver reliable, attentive service that gives our customers confidence and peace of mind. We appreciate you being part of the Aptive community!

-Jasmine

Aptive Pest Control - Portland からの回答

2025年9月15日

Hi Ali,

Thank you for sharing your feedback. We’re sorry to hear that ants are still causing issues inside and outside your home. At Aptive, we take pest concerns seriously and want to ensure your home is properly protected. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and schedule a service visit to address this issue and get your home back to being comfortable.

-Jasmine

Aptive Pest Control - Portland からの回答

2025年9月15日

Hi there,

Thank you for sharing your feedback. We’re glad you reached out and sincerely apologize that the overhead areas near your rain gutters were not treated as thoroughly as expected. At Aptive, we strive to provide complete and effective service for every home, and your feedback helps us improve. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and ensure these areas are properly addressed on your next service.

-Jasmine

Aptive Pest Control - Portland からの回答

2025年9月15日

Hi Jane,

Thank you for sharing your feedback and for being a valued Aptive customer. We’re glad to hear that our service professionals have been polite and thorough. We understand how the lack of notifications can make it difficult to know when a visit occurs, and we apologize for any inconvenience this has caused. Your feedback is important, and we’ll share it with our team to explore ways we can improve communication and provide more clarity about appointment windows.

-Jasmine

Aptive Pest Control - Portland からの回答

2025年9月12日

Hi Donnece,

Thank you for sharing your experience! We’re glad to hear that our service professional was polite and attentive to your concerns. At Aptive, we strive to provide thorough service while making sure our homeowners feel heard and cared for. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - Portland からの回答

2025年9月12日

Hi Karla,

Thank you for sharing your experience! We’re thrilled to hear that Dylan provided such thorough and attentive service, taking the time to review all areas of concern with you and your husband, and keeping you informed with photos afterward. At Aptive, we take pride in delivering detailed, reliable service while ensuring our homeowners feel confident in the care we provide. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - Portland からの回答

2025年9月10日

Hi James,

Thank you for sharing your feedback! We’re thrilled to hear that Kayla was courteous and provided excellent service. At Aptive, we take pride in having service professionals who are attentive, knowledgeable, and committed to delivering a great experience. We truly appreciate you being part of the Aptive community and look forward to continuing to protect your home with the same level of care at every visit.

-Jasmine

Aptive Pest Control - Portland からの回答

2025年8月18日

Hi there,

Thank you for sharing your feedback. I’m sorry to hear that the sugar ants have returned despite multiple treatments. At Aptive, we want our services to be effective and to provide lasting results, and it’s clear we haven’t met that expectation in your case.

I’d like the opportunity to review your account and treatments so we can develop a plan to fully address the ant issue. Please reach out to us at socialmedia@goaptive.com with your service address so we can make this right and ensure your home receives the proper care.

-Jasmine

Aptive Pest Control - Portland からの回答

2025年8月7日

Hi there,

Thank you so much for your wonderful words and for recognizing Bonnie’s kindness, knowledge, and professionalism! We’re thrilled to hear she took great care of your concerns with a smile—that’s exactly the kind of service we strive to deliver at Aptive.

It’s fantastic that you’ve already noticed a big difference, and we truly appreciate you being part of the Aptive family. We’ll be sure to share your shout-out with Bonnie, and we look forward to continuing to serve your home with the same dedication and care on every visit!

Thanks again for your support!

-Jasmine

Aptive Pest Control - Portland からの回答

2025年8月7日

Hi Tony,

Thank you for sharing such kind words about Dylan! We’re proud to have him as part of the Aptive team—his training, thoroughness, and personable approach truly embody the standard we strive for. Being on time and maintaining clear communication are key to our service, and it’s wonderful to hear Dylan consistently delivers on those.

We appreciate you being a valued member of the Aptive family and look forward to continuing to protect your home with care and professionalism.

-Jasmine

Aptive Pest Control - Portland からの回答

2025年8月6日

Hi Gary,

Thank you for the great feedback! We're so glad to hear that you've found our service to be consistently thorough—that level of care and attention to detail is exactly what we strive for at Aptive. We truly appreciate you being part of the Aptive family and look forward to continuing to provide the high-quality protection your home deserves.

-Jasmine

Aptive Pest Control - Portland からの回答

2025年8月4日

Hi Brenda,

Thank you so much for sharing your experience! We’re thrilled to hear that your service professional was courteous, communicative, and thorough from start to finish—that’s exactly the level of care we strive to deliver at Aptive Environmental.

From confirming your concerns to sending photos and following up after the visit, it sounds like your service was handled with the attention and professionalism we aim for every time. We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home with the same high standards.

Thanks again for taking the time to leave such a thoughtful review!

-Jasmine

Aptive Pest Control - Portland からの回答

2025年7月31日

Hi Natalie,

Thank you for trusting Aptive to help with your ant problem over the years! We’re thrilled to hear that you’re seeing fewer ants and that our treatments have made a real difference in your home. Delivering lasting results and peace of mind is what we’re all about. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home for years to come.

-Jasmine

Aptive Pest Control - Portland からの回答

2025年7月31日

Hi Brian,

Thank you for the kind words about Michael! We’re so glad to hear he’s been a strong communicator and efficient in his work—that’s exactly the level of service we strive for at Aptive Environmental. We’ll be sure to pass along your feedback to him!

We appreciate you being part of the Aptive family and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - Portland からの回答

2025年7月31日

Hi Teddi,

Thank you for your kind words about the thorough service you received on 6/26! We’re thrilled to hear it was one of the most detailed visits you’ve experienced. We truly appreciate your feedback about having the same service professional visit each time. At Aptive, we strive to provide consistent, personalized care, and while scheduling can vary by region, we’ll certainly share your suggestion with our team. We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home with the same dedication.

-Jasmine

Aptive Pest Control - Portland からの回答

2025年7月29日

Hi Kathleen,

We’re so glad to hear the wasps are no longer a big problem—that’s exactly the kind of impact we aim for! It’s great knowing our products are doing their job and that our team continues to deliver service with professionalism and care. Thank you for being a valued part of the Aptive family—we appreciate your trust in us!

-Jasmine

Aptive Pest Control - Portland からの回答

2025年7月31日

Hi Carolyn,

Thank you for sharing your experience! We're so glad to hear that your Aptive service professional was both kind and efficient—that’s exactly the level of care we aim to provide. We truly appreciate you choosing Aptive and allowing us to help protect your home. If there's ever anything more we can do, we're just a message away!

-Jasmine

Aptive Pest Control - Portland からの回答

2025年7月28日

Hi Judy,

Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the wide scheduling window and the late arrival of our service professional. At Aptive Environmental, we recognize how important your time and security are, and we aim to provide clear communication and respectful service times.

We understand how frustrating it must be to wait all day, especially when access to your home requires extra effort. We’re committed to improving our scheduling process to better respect your time and minimize disruptions.

Please feel free to reach out to us at socialmedia@goaptive.com so we can review your service details and work to provide more precise scheduling moving forward.

Thank you for being part of the Aptive neighborhood—we appreciate your patience and the opportunity to improve.

-Jasmine

Aptive Pest Control - Portland からの回答

2025年7月21日

Hi Cathy,

We’re really sorry to hear about your experience—it’s clear we didn’t deliver the quality of service you expected or deserved. A rushed visit that leaves you still dealing with pests is not the standard we hold ourselves to at Aptive, and we understand how frustrating that must have been.

We’re also concerned to hear about your billing concerns and the impression left by our sales interaction. High-pressure tactics are not how we want to represent ourselves, and we appreciate you bringing this to our attention. Your feedback is being shared with our team so we can address these issues internally.

If you're open to it, we’d like to take a closer look at your account and work toward a resolution—please reach out to us at socialmedia@goaptive.com. Thank you again for sharing your experience and giving us the opportunity to improve.

-Jasmine