Aptive Pest Control - Raleigh レビュー 155

Aptive Pest Control - Raleigh からの回答

2026年4月24日

Thanks for bringing this to our attention, Robert. We aim to be as flexible as possible when it comes to scheduling, and we're so sorry this has been causing issues for you. Please feel free to email us at socialmedia@goaptive.com, including your service address, so we can review your account and ensure we handle your scheduling concerns to your satisfaction throughout the year moving forward!

-Alexis

Aptive Pest Control - Raleigh からの回答

2026年4月23日

Thanks for taking a moment to share your feedback, Lawrence! While we're glad to hear that you've experienced polite and professional service, we understand your concern about coverage gaps and the desire for more of a 'one-stop-shop' solution.

To clarify, although carpenter bees are not part of our service offerings, as they're considered a wood-destroying pest and typically require a different treatment approach, we do offer mosquito treatments for our Pro and Premium plans.

We really appreciate you sharing this perspective, as we're always exploring ways to improve for our customers. In the meantime, we're here to handle any concerns you may have at socialmedia@goaptive.com. Your feedback means a lot to us, and we'd be happy to help in any way we can, if needed!

-Alexis

Aptive Pest Control - Raleigh からの回答

2026年4月20日

We're so glad that our timely communication and thorough service met your expectations, Terrie! At Aptive, we pride ourselves on ensuring that every aspect of our service is handled with the utmost care and professionalism. Your satisfaction is our top priority, and it's wonderful to know that the detailed updates and photos provided added value to your experience. We appreciate your trust in us and look forward to continuing to serve you with the same level of excellence!

-Alexis

Aptive Pest Control - Raleigh からの回答

2026年4月21日

Hi Cheryl,

Thank you for sharing this, we really appreciate it. We’re so glad to hear your service professional took the time needed and delivered a thorough, high-quality service that left you feeling satisfied, that’s exactly the standard we aim for at Aptive. We’ve got this handled, and we’ll keep working to make sure every visit continues to reflect that same level of care, attention, and professionalism.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2026年4月17日

Hi Cynthia,

Thank you for sharing this feedback, we’re glad to hear you were pleased with the service and the courtesy shown by your Aptive service professional. That combination of respect and quality work is exactly how we aim to keep everything handled during every visit. We appreciate you choosing Aptive and trusting us with your home!

-Jasmine

Aptive Pest Control - Raleigh からの回答

2026年4月15日

We are so grateful you took a moment to share this with us, Anonymous please! Your satisfaction is always our top priority, and it's wonderful to know service has been going so well. It's a pleasure to handle your pest concerns, and we really appreciate having you as a part of the Aptive neighborhood!

-Alexis

Aptive Pest Control - Raleigh からの回答

2026年4月15日

Hi Jon,

Thank you for taking the time to share this feedback. We understand how frustrating it must have been to deal with incorrect appointment reminders, communication gaps, and missing supplies during your service. That’s not the experience we want anyone to have with Aptive.

We also appreciate you recognizing the effort of the service professional who came out. At the same time, the concerns you mentioned are important, and we’d like the opportunity to make things right. Please reach out to us at socialmedia@goaptive.com so we can review your account and get a reservice scheduled to address the areas that were missed and make sure everything is properly handled moving forward.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2026年4月10日

Hi Larry,

Really appreciate you sharing this. We’re glad to hear Juan continues to take great care of your home, being prompt, reliable, courteous, and keeping you updated with photos after each visit. I’ll be sure to pass this along to him and the team at Aptive. We’re committed to making things easy and dependable for you, we’ve got this handled so you can feel confident it’s always taken care of. Thanks for being part of the Aptive family, we truly appreciate you.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2026年4月10日

Thanks for sharing this, Beth! It's great to hear that you appreciated the detailed explanations and the pictures of the work completed. At Aptive, we strive to provide top-notch service and ensure our customers are well-informed every step of the way. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Our team at Aptive looks forward to handling your pest control needs for years to come!

-Alexis

Aptive Pest Control - Raleigh からの回答

2026年4月9日

Thank you for taking the time to share your feedback with us, Mike! We're thrilled to hear that you've had positive experiences with our communication and the professionalism of our team since 2021. Your satisfaction is very important to us, and we strive to maintain high standards in all aspects of our service.

We understand your concerns regarding the price increase. We continuously work to ensure our pricing reflects the quality and reliability of our services, while also considering market changes. We appreciate your understanding and value your loyalty as a customer.

If you'd like us to take a closer look at your account and see if there are any offers available in your area, feel free to reach out to us at socialmedia@goaptive.com, including your service address. We're here to help!

-Alexis

Aptive Pest Control - Raleigh からの回答

2026年4月7日

Hi Dianna and John,

Thank you for your feedback! We’re glad to hear you had a great experience, and we appreciate your suggestion about appointment notifications. At Aptive, we strive to make sure everything is handled smoothly, and we’ll share your input with our team to help improve communication. We’re committed to making your service experience as convenient and seamless as possible.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2026年4月3日

We really appreciate you taking the time to share your feedback, Thomas! It’s great to hear your service professional provided excellent service and communication, while also being respectful of your property and attentive to any specific areas needing extra care. That level of consideration makes a real difference, and we’re glad it stood out to you. Thank you for choosing Aptive to handle your pest concern!

-Alexis

Aptive Pest Control - Raleigh からの回答

2026年3月31日

Hi Beverly,

Thank you for sharing your feedback and for being part of the Aptive neighborhood. It’s great to hear that Curtis provided such thorough service, taking care of both the inside and outside of your home and addressing everything you discussed. That level of attention is exactly what we aim for at Aptive Environmental.

We really appreciate your recommendation as well, it means a lot. Our goal is to make sure you feel confident that your home is protected and everything is handled.

Thanks again for choosing Aptive, we’re grateful to serve you.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2026年3月31日

Hi there,

Thank you for your kind words! We’re glad to hear our service professional was personable and professional. At Aptive, we take pride in ensuring every detail is handled, so you can enjoy a protected home with confidence.

We appreciate you choosing Aptive and trusting us to keep things handled for you!

-Jasmine

Aptive Pest Control - Raleigh からの回答

2026年3月23日

Hi there,

Thank you for sharing this, we hear you. Ongoing ant activity and concerns about how mice are handled are not the experience we want for our customers, and it’s clear we haven’t met your expectations here.

At Aptive, our goal is to make sure these issues are fully addressed and handled in a way that’s both effective and comfortable for you. We understand your concerns about treatment methods, and there are additional options and adjustments we can review to better align with what you’re looking for.

We’d really like the opportunity to take another look at your service plan and see how we can improve your results. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and work toward getting everything handled the right way.

We appreciate you giving Aptive a try and hope we have the chance to turn this experience around.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2026年3月16日

Hi Salvatore,

Thank you for taking the time to share your feedback. We’re glad to hear that you found your service efficient and informative. At Aptive, we strive to provide thorough and helpful service for every customer, and it’s great to know that our efforts made a positive impression.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide you with reliable service.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2026年3月16日

Hi there,

Thank you for sharing your feedback! We’re glad to hear that you’ve experienced great communication and reliable service from Aptive. Our team strives to provide effective pest control while keeping our customers informed and confident in the work we do, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2026年3月16日

Hi Victor,

Thank you for sharing your feedback! We’re thrilled to hear that our team has been communicative, flexible with your schedule, and thorough in explaining services and any changes on the same day. At Aptive, we strive to provide effective pest control while keeping our customers informed and confident in the work we do, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2026年3月9日

Hi Vivian,

Thank you for taking the time to share your feedback. We’re glad to hear that your service has been satisfactory, but we completely understand your concerns regarding pricing. At Aptive, we strive to provide effective and reliable pest control that keeps your home comfortable and protected, and we want our customers to feel the value in the service we provide.

We truly appreciate you being part of the Aptive family and hope that if you have any questions about your service or ways we can better support your needs, you’ll reach out to us. Your feedback helps us continue improving and serving our customers the best we can.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2026年3月3日

Hi Trisha,

Thank you for sharing your experience and for being a loyal Aptive customer over the years! We’re thrilled to hear that our team consistently provides speedy, efficient service and takes the time to address any concerns you may have.

At Aptive, we take pride in delivering reliable, professional, and thorough pest control so our customers can feel confident and worry-free. We truly appreciate your trust in Aptive and look forward to continuing to protect your home for years to come.

-Jasmine