Julian was very good and communicated well with us. The problem we had was that he did not have the products he needed available to him when he came--Sluggo for the garden, and wasp traps--both which... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Technicians texted before coming with ETA and asking if I had any particular issues! I did respond about servicing in garage. Upon arrival they (two, not just one) showed at front door, discussed th... もっと見る
企業が回答しました
Friendly, knowledgeable, and helpful staff both in office and in the field. Able to treat for pests inside the garage, yard area and around the foundation, eves and windows ofbthe home. This was great... もっと見る
企業が回答しました
The technician did ring my door bell as instructed to do. Previously I added the mosquito spray ($25.00) to my services; however, the previous technician did not make the necessary change to the serv... もっと見る
企業が回答しました
企業情報
Welcome to Aptive Pest Control
当該企業による記述
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
連絡先
4700 Northgate Blvd, Ste 135, 95834, Sacramento, CA, 米国
- 19168902187
We overthink pests so you don't have to.
4.6
優良
259件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Side Gate left wide open
Side Gate left wide open, left another gate unlatched. He pulled up my soaker hose from my flower bed.
2025年11月1日
Aptive Pest Control - Sacramento からの回答
Hi Doreen,
Thank you for sharing your feedback and for being part of the Aptive neighborhood. We sincerely apologize for the issues you experienced during your service. Leaving gates open or disturbing your landscaping is not acceptable, and we completely understand your frustration.
We would like the opportunity to review your service and ensure that these concerns are addressed with the team. Your satisfaction and the care of your property are very important to us, and we want to make sure every visit meets the high standards Aptive stands for. Please reach out to us at socialmedia@goaptive.com so we can make this right.
-Jasmine
On time and listens to my needs
My tech followed up on rat bait traps and removed the one rat trap in our shed that wasn't needed. All the normal eaves, house borders and crevices were done. I like that Aptive techs actually listen to us.
2025年10月27日
Aptive Pest Control - Sacramento からの回答
Hi there,
Thank you for sharing your experience. We’re thrilled to hear that your Aptive service professional not only addressed your concerns but also ensured your property was properly treated. Listening to our customers and providing thorough, personalized service is exactly what we strive for, and it’s wonderful to know that made a difference for you. We appreciate you being a part of the Aptive neighborhood and trusting us to keep your home protected.
-Jasmine
David is Your BEST Service Technician!!!!
I am very pleased with my usual service person, David. He arrives promptly, asks my special concerns, tells me his solutions and tests both inside and outside my home. There’s always a smile and a “can-do” attitude with David. Please, please—always send David to my home!!
2025年10月25日
Aptive Pest Control - Sacramento からの回答
Hi Barbara,
Thank you for sharing your feedback. We’re thrilled to hear that David consistently provides prompt, thorough, and attentive service with a positive attitude. At Aptive, we take pride in our service professionals who are not only knowledgeable and reliable but also genuinely care about each home they treat.
We’ll be sure to pass along your kind words to David. We truly appreciate you being part of the Aptive community and look forward to continuing to provide exceptional service for your home.
-Jasmine
If I could
If I could, I would give them less than zero or one star. The reason is I hired them and after three months, I had to call them five times to come back and spray for ants. I had ants problem only from backyard, but after they sprayed, I was experiencing and seen the house, cockroaches in house and ants coming from the front and all sides of the house from the neighbors even from the neighbors across the street. They were crawling through the crack in asphalt over the street. I have videos to prove it in three months. I believe they came to re-spray maybe two times but I called them probably more than five times show I refused their service for the reason. They are not doing good job. They are not coming back and re-spray and they are not doing good service at all and they are trying to charge me $199 for fighting them not doing their job. They just gave me more ants and roaches not only around the house but inside the house very very bad service Aptive pest control
2025年7月19日
Aptive Pest Control - Sacramento からの回答
Hi Juso,
Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience you’ve faced with ongoing ant and cockroach issues. We completely understand how upsetting it must be to continue dealing with pests despite multiple treatments, and we’re truly sorry your experience did not meet the high standards we strive for at Aptive.
Our goal is always to provide effective, long-lasting pest control, and we regret that we fell short in your case. We want to make this right and ensure your concerns are fully addressed. If you’re willing, we encourage you to reach out directly at socialmedia@goaptive.com so we can review your account, discuss next steps, and find a resolution that works for you.
Thank you for taking the time to bring this to our attention. Your feedback helps us improve and continue delivering the best service possible to the Aptive neighborhood.
-Jasmine
Active Pest Control
They do a great job and I haven't had any issues since they started. Very nice professional staff.
2025年10月16日
Aptive Pest Control - Sacramento からの回答
Hi Fernando,
Thank you for your kind words! We’re thrilled to hear that our team has provided professional service and that you haven’t had any issues since we started. It’s wonderful to know our efforts are helping keep your home protected and comfortable.
We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to provide the same high level of care and service.
-Jasmine
Great service
Great service! Professional and friendly technicians, easy communication and always reliable.
2025年10月7日
Aptive Pest Control - Sacramento からの回答
Hi Jessica,
Thank you for sharing your feedback! We’re thrilled to hear that our service professionals have been professional, friendly, and reliable, and that communication has been easy. At Aptive, we strive to make every service visit seamless and thorough, and it’s wonderful to know that reflected in your experience.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Justin did a great job!
2025年10月12日
Aptive Pest Control - Sacramento からの回答
Hi there,
Thank you for taking the time to share your feedback! We’re thrilled to hear that Justin did a great job. At Aptive, we take pride in providing thorough, professional pest control while ensuring our team delivers service that meets and exceeds our customers’ expectations.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Aptive Pest Control - Sacramento からの回答
Hi Gloria,
Thank you for taking the time to share your feedback. We’re thrilled to hear that our service professionals have been courteous and attentive to your concerns. At Aptive, we take pride in providing not only effective pest control but also a service experience where customers feel heard and supported.
Your kind words mean a lot to our team, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
The problem I have with this service is…
The problem I have with this service is that it is costing a ridiculous amount of money to keep. The service is fine but at $160.00 every three months is outrageous when I could get the same service at a third of the cost! So while everyone seems nice and do a great job it comes at an excruciating cost.
2025年10月4日
Aptive Pest Control - Sacramento からの回答
Hi Darlene,
Thank you for sharing your feedback. We understand that cost is an important consideration, and we truly appreciate your honesty. At Aptive, we strive to provide high-quality, effective service while also being transparent about pricing and the value included with our treatments.
We’re glad to hear that you’ve been pleased with the service and professionalism of our team. If you’d like, we’d be happy to review your account to see if there are options that could better fit your needs or budget, including adjusting your plan or skipping service for a period of time. Please reach out to us directly at socialmedia@goaptive.com so we can explore what might work best for you.
-Jasmine
Above and beyond.
Experienced, capable technician. Dominic was asked to spray around a tree that has had ants, and performed the extra service.
2025年10月4日
Aptive Pest Control - Sacramento からの回答
Hi Jim,
Thank you for sharing your feedback! We’re thrilled to hear that Dominic provided knowledgeable and capable service and was able to address the extra treatment request around your tree. At Aptive, we strive to ensure our service professionals are thorough, attentive, and responsive to every customer’s needs. We truly appreciate you choosing Aptive and look forward to keeping your home protected!
-Jasmine
Appointment notifications and ease of…
Appointment notifications and ease of changing date/time when needed are very helpful. Technician was on time, courteous, and efficient. Appreciate that he closed our gate before leaving to safeguard our pup.
2025年10月5日
Aptive Pest Control - Sacramento からの回答
Hi there,
Thank you for sharing your experience! We’re glad to hear that our scheduling flexibility and appointment notifications made things easy, and that our service professional provided courteous, efficient service. At Aptive, we take pride in caring for both your home and your loved ones, and it’s great to know that extra touch, like securing your gate, made a difference. We truly value having you as part of the Aptive neighborhood and look forward to keeping your home comfortable and protected.
-Jasmine
No problems
No problems, I like the pictures after the spray , it lets me know where it happened, they are always very respectful and listen what I want and areas of infestation to spray.
2025年10月1日
Aptive Pest Control - Sacramento からの回答
Hi Bill and Elva,
Thank you for sharing your feedback! We’re glad the pictures and thorough communication help you feel informed and confident about our service. At Aptive, we strive to provide attentive, respectful service while addressing every concern and ensuring your home is treated effectively. We truly value having you as part of the Aptive neighborhood and look forward to keeping your home comfortable and protected.
-Jasmine
Aptive Pest Control - Sacramento からの回答
Hi Larry and Carrie,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional has consistently provided pleasant and professional service. At Aptive, we strive to ensure every visit is thorough, courteous, and effective, and it’s wonderful to know our efforts are appreciated.
We truly value having you as part of the Aptive family and look forward to continuing to keep your home comfortable!
-Jasmine
The technician provided good service.
2025年9月26日
Aptive Pest Control - Sacramento からの回答
Hi Tobias and Jonathan,
Thank you for your feedback! We’re glad to hear that our service professional provided good service. At Aptive, we take pride in delivering thorough and reliable pest control to help keep your home protected.
We appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Personable technician and thorough…
Personable technician and thorough delivery of all services. Thanks.
2025年9月29日
Aptive Pest Control - Sacramento からの回答
Hi Ted,
Thank you for sharing your feedback! We’re glad to hear that your service professional was personable and thorough in delivering all services. At Aptive, we take pride in providing reliable, professional, and attentive care for every home. We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
Frustrations with Aptive corrected
I was previously frustrated that I was billed and not scheduled an appointment. I had to call in And schedule an appointment. This happened for a couple months. I was concerned that they would charge me and provide no services unless I sought them out. When I called this recent time to present my frustrations, the representative finally told me how to schedule an appointment online and they stayed with me through the process. I think services with Aptive Will be smooth now. No more frustrations.
Their Technicians do a great job at my home and the bugs are a lot less and improving.
2025年9月27日
Aptive Pest Control - Sacramento からの回答
Hi Phu,
Thank you for sharing your experience and for being a valued part of the Aptive neighborhood. We completely understand how frustrating it can be to experience delays in scheduling and appreciate your patience as our team helped guide you through the online scheduling process.
We’re glad to hear that the recent appointment went smoothly and that our service professionals continue to provide effective service at your home. Your feedback is important, and we’re committed to making sure your future experiences with Aptive are seamless and stress-free.
-Jasmine
Aptive Pest Control - Sacramento からの回答
Hi there,
Thank you for taking the time to share your feedback! We’re glad to hear that our team is punctual, professional, and effective. At Aptive, we take pride in providing reliable and high-quality pest control while ensuring every home is properly protected.
We truly appreciate your trust in Aptive and look forward to continuing to provide exceptional service for your home.
-Jasmine
Untrustworthy
I was told my bill, since I have two properties would be cheaper but yet they completely messed up my contract. I had to call multiple times to get it corrected. I'm not sure if it's still correct but we'll find out once the next bill comes. Either way, if you enter a contract with someone it better be correct. I as a consumer shouldn't have to call out your mistakes and tell you how to do your job.
2025年9月26日
自発的なレビュー
Aptive Pest Control - Sacramento からの回答
Hi Kasey,
We’re very sorry to hear about the challenges you’ve experienced and truly appreciate you taking the time to share your feedback. At Aptive, we strive to ensure all contracts and billing are accurate, and it’s clear we fell short in your case.
We completely understand how frustrating it is to have to contact us multiple times to get corrections made. Your feedback is taken seriously, and we’ll continue reviewing your account to ensure everything is accurate moving forward. Please don’t hesitate to reach out at socialmedia@goaptive.com if there are any discrepancies or concerns with your next bill. We want to make sure your experience with Aptive reflects the high standards we aim to provide.
-Jasmine
Aptive Pest Control - Sacramento からの回答
Hi Tom,
Thank you for sharing your feedback! We’re thrilled to hear that our service professionals consistently provide friendly, knowledgeable, and efficient service. At Aptive, we take pride in having dedicated professionals who ensure every home is properly protected.
We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, high-quality pest control for your home.
-Jasmine
Standard ServicesFocus On What You Need At Date Of Service.
Why can't I remember his name? Well, you know who he is, and he is very helpful, and has his professional routine down pat. He is a friendly individual, knows his stuff, and is fun to talk with.
2025年9月17日
Aptive Pest Control - Sacramento からの回答
Hi Phil,
Thank you for sharing your experience! We’re so glad to hear that your service professional made such a positive impression. It’s wonderful to know he’s not only knowledgeable and thorough but also friendly and easy to talk with. At Aptive, we’re proud to have team members who bring both expertise and a personable approach to every visit.
We appreciate you being part of the Aptive neighborhood and look forward to keeping your home protected with the same great service.
-Jasmine
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。