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Aptive Pest Control - Sacramento レビュー 

259
TrustScore 5段階評価の4.5

4.6

4700 Northgate Blvd, Ste 135, 95834 Sacramento, CA, US


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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Julian was very good and communicated well with us. The problem we had was that he did not have the products he needed available to him when he came--Sluggo for the garden, and wasp traps--both which... もっと見る

企業が回答しました

5つ星のうち5の評価

Technicians texted before coming with ETA and asking if I had any particular issues! I did respond about servicing in garage. Upon arrival they (two, not just one) showed at front door, discussed th... もっと見る

企業が回答しました

5つ星のうち5の評価

Friendly, knowledgeable, and helpful staff both in office and in the field. Able to treat for pests inside the garage, yard area and around the foundation, eves and windows ofbthe home. This was great... もっと見る

企業が回答しました

5つ星のうち3の評価

The technician did ring my door bell as instructed to do. Previously I added the mosquito spray ($25.00) to my services; however, the previous technician did not make the necessary change to the serv... もっと見る

企業が回答しました


企業情報

  1. 害虫・害獣駆除サービス

Aptive Pest Control - Sacramento について

当該企業による記述

Welcome to Aptive Pest Control

当該企業による記述

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

連絡先

  • 4700 Northgate Blvd, Ste 135, 95834, Sacramento, CA, 米国

  • 19168902187
Promotion box for Aptive Pest Control - Sacramento

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

優良

TrustScore 5段階評価の4.5

259件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

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4.6

すべてのレビュー

(259)

過去12か月のレビュー数: 28,298

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Service was problematic!

Service was excellent. Since there does not seem to be an exceptable procedure for a payment, I’m not sure I can continue for a year. Also the billing amount was not what I expected or planned for. I think I was quoted wrong.

2025年9月18日
Aptive Pest Control - Sacramento ロゴ

Aptive Pest Control - Sacramento からの回答

Hi Libby,

Thank you for sharing your feedback and for your kind words about our service. We’re glad to hear your experience with our team was excellent. We also understand your concerns regarding billing and the quote you received, and we want to make sure everything is clear and accurate.

At Aptive, we strive to provide transparent billing and clear communication so our customers feel confident in their service plan. We’d love the chance to review your account and go over the details with you to ensure your expectations are met. When you have a moment, please reach out to us at socialmedia@goaptive.com so we can help clarify the charges and discuss the best way forward.

We truly appreciate you being part of the Aptive neighborhood and hope we can make your experience a positive, worry-free one.

-Jasmine

5つ星のうち5の評価

Service person

Service person. Friendly, competent and thorough

2025年9月16日
Aptive Pest Control - Sacramento ロゴ

Aptive Pest Control - Sacramento からの回答

Hi Dan,

Thank you for sharing your experience! We’re glad to hear that your Aptive service professional was friendly, competent, and thorough. Providing attentive, effective service is exactly what we strive for on every visit. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home with the same care and dedication.

-Jasmine

5つ星のうち5の評価

GREAT JOB FROM TECHNICIAN THOMAS

We started having trouble with ants. So when our Technician Thomas, sent the text, that he was on his way, and did l have any problem areas, so l did!

He did a great job, and took care of my issues with ants!

GREAT JOB THOMAS!

2025年9月19日
Aptive Pest Control - Sacramento ロゴ

Aptive Pest Control - Sacramento からの回答

Hi Nedin,

Thank you for sharing your feedback. We’re thrilled to hear that Thomas was able to address your ant concerns and provide great service. Our team takes pride in being attentive to our customers’ needs and delivering effective treatments.

We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable. We’ll be sure to pass along your kind words to Thomas!

-Jasmine

5つ星のうち5の評価

Excellent service

Excellent service, completed in a quick and timely fashion as well as providing assistance with specific issues in-home to provide full coverage.

2025年9月16日
Aptive Pest Control - Sacramento ロゴ

Aptive Pest Control - Sacramento からの回答

Hi Chase,

Thank you for sharing your feedback. We’re thrilled to hear that our team provided excellent, timely service and addressed your specific in-home concerns to ensure full coverage. At Aptive, we take pride in delivering thorough, professional service that keeps our customers’ homes protected.

We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.

-Jasmine

5つ星のうち5の評価

I desperately needed Aptive to remedy…

I desperately needed Aptive to remedy an ant infestation. They immediately sent a professional to take care of the problem. He located the source of the problem in a matter of minutes. What a relief !

2025年9月5日
Aptive Pest Control - Sacramento ロゴ

Aptive Pest Control - Sacramento からの回答

Hi Lynda,

Thank you for sharing your experience! We’re so glad our team was able to respond quickly and locate the source of the ant problem. At Aptive, we know how stressful pest issues can be, and it’s always our goal to provide fast, effective solutions so you can feel safe and comfortable in your home. We appreciate you being part of the Aptive community and are here anytime you need us.

-Jasmine

5つ星のうち3の評価

Couple months in... questionable

After a couple of months with Aptive, I'm not sure we can tell a difference - certainly not in our shed, where critters of all sorts still find their way into, alive and feisty.

There doesn't seem to be much consistency in the reps who do the work... some are great, asking for if there are any trouble spots before they start and sending pics after they're done, while some just let you know they're on their way and that's it.

If it weren't for the $200 cancellation fee, I probably would've cancelled already, but I'll let it ride for a bit and see if things get better after prolonged treatments.

2025年8月23日
Aptive Pest Control - Sacramento ロゴ

Aptive Pest Control - Sacramento からの回答

Hi there,

Thank you for sharing such detailed feedback with us. We’re truly sorry to hear that your experience with Aptive hasn’t yet met your expectations, especially regarding the critter activity in your shed and the inconsistency you’ve noticed between service professionals. This is not the level of service we aim to deliver. We’d really like the chance to review your account, address the ongoing issues, and create a more consistent treatment plan for your property. Please reach out to us directly at socialmedia@goaptive.com so we can dig into the details and work toward a solution that gives you the results you’re looking for.

-Jasmine

5つ星のうち5の評価

I said what my concerns were and

I said what my concerns were and, Active focus on the ares that I have my concerns. The technician ask me if there's any other areas or concerns.

2025年8月30日
Aptive Pest Control - Sacramento ロゴ

Aptive Pest Control - Sacramento からの回答

Hi Gloria,

Thank you for sharing your feedback! We’re glad to hear that our service professional listened to your concerns and focused on the areas that mattered most to you. At Aptive, we take pride in providing thorough, attentive, and personalized pest control, and it’s wonderful to know our approach is appreciated. We look forward to continuing to keep your home comfortable.

-Jasmine

5つ星のうち5の評価

Great service as always!

Great service as usual. The tech always explains the service being provided for the day, and asks if I have any questions or require other pest control services. Also, they’re always professional and courteous!

2025年8月30日
Aptive Pest Control - Sacramento ロゴ

Aptive Pest Control - Sacramento からの回答

Hi Natalina,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that your Aptive service professional continues to provide clear explanations, answers your questions, and offers guidance for any additional pest control needs. Professionalism and courtesy are values we take seriously, and it’s wonderful to know that they shine through every visit. We truly appreciate you trusting Aptive to protect your home and look forward to continuing to provide the same great service every time.

-Jasmine

5つ星のうち5の評価

Tim did a great job

Tim did a great job. Very professional.

2025年9月12日
Aptive Pest Control - Sacramento ロゴ

Aptive Pest Control - Sacramento からの回答

Hi Michael,

Thank you for sharing your feedback! We’re glad to hear that Tim provided professional and attentive service. Delivering thorough, reliable pest control is exactly what we strive for at Aptive, and it’s wonderful to know Tim delivered on that promise. We truly appreciate you trusting Aptive to protect your home and look forward to continuing to provide the same high level of care on every visit.

-Jasmine

5つ星のうち5の評価

Been with them for years now and always…

Been with them for years now and always the best!

2025年9月5日
Aptive Pest Control - Sacramento ロゴ

Aptive Pest Control - Sacramento からの回答

Hi Terri,

Thank you for your loyalty and for sharing your feedback! We’re thrilled to hear that Aptive has consistently provided the best service over the years. Maintaining high-quality, reliable pest control for our long-term customers is exactly what we strive for, and it’s wonderful to know our efforts continue to make a positive impact. We truly appreciate you trusting Aptive to protect your home and look forward to continuing to deliver the same exceptional service for years to come.

-Jasmine

5つ星のうち5の評価

The individual communicated with me…

The individual communicated with me through text. This was extremely appreciated because right now I'm confined to a wheelchair because of a knee injury.

2025年9月10日
Aptive Pest Control - Sacramento ロゴ

Aptive Pest Control - Sacramento からの回答

Hi there,

Thank you for sharing your experience! We’re glad to hear that our service professional’s communication through text made the process easier for you during your recovery. At Aptive, we strive to provide thoughtful and accommodating service so our homeowners feel supported and confident, no matter the circumstances. We truly appreciate you being part of the Aptive neighborhood and wish you a smooth recovery while continuing to protect your home.

-Jasmine

5つ星のうち5の評価

Technician arrived when he said he…

Technician arrived when he said he would. Took care of business and left.

2025年9月10日
Aptive Pest Control - Sacramento ロゴ

Aptive Pest Control - Sacramento からの回答

Hi Rebecca,

Thank you for sharing your experience with Aptive! We’re glad to hear that our service professional arrived on time and took care of everything efficiently. Reliability and thorough service are what we strive for with every customer in the Aptive neighborhood, and it’s wonderful to know we delivered that for you.

We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same level of care.

-Jasmine

5つ星のうち5の評価

Excellent Service

We have COVID. Mike, our technician was great about communicating via text. He did an excellent job. Found and cleared several wasp nests and sent photos. Kept up professional service without personal contact!

2025年9月9日
Aptive Pest Control - Sacramento ロゴ

Aptive Pest Control - Sacramento からの回答

Hi Diana,

Thank you for sharing your experience with Aptive. We’re glad to hear that Mike was able to provide professional, thorough service while respecting your safety during this time. It’s wonderful to know he cleared the wasp nests, communicated clearly via text, and provided photos of the work done.

Our team takes pride in delivering attentive, safe, and high-quality service to every customer in the Aptive neighborhood, and we’re so happy to hear Mike exemplified that. We truly appreciate having you as part of the Aptive family and wish you a speedy recovery.

-Jasmine

5つ星のうち5の評価

I am very happy with my experience with…

I am very happy with my experience with Aptive Pest Control. I've been using them for about six years now. They are always very responsive to my concerns and take immediate action. Every tech that we've had has left a detailed review of his findings and treatment for the day. Would highly recommend.

2025年9月3日
Aptive Pest Control - Sacramento ロゴ

Aptive Pest Control - Sacramento からの回答

Hi there,

Thank you so much for sharing your experience with Aptive! We’re thrilled to hear that our team has consistently been responsive and thorough over the past six years. It’s wonderful to know that our service professionals’ detailed updates and prompt action have made a difference for your home.

We truly appreciate your loyalty and recommendation, and we’re proud to have you as part of the Aptive family. We look forward to continuing to provide the high-quality service and care you’ve come to expect.

-Jasmine

5つ星のうち2の評価

Not recommended in my area

Great salespitch to get me signed up in a year long contract but since then the customer service is horrible, the service is sloppy and not done how it was sold it would be, and they haven't kept to their committed schedule. I don't notice a difference in pest control compared to any other companies I've used in the past.

2025年8月27日
Aptive Pest Control - Sacramento ロゴ

Aptive Pest Control - Sacramento からの回答

Hi there,

Thank you for sharing your experience with Aptive. I’m truly sorry to hear that your service hasn’t lived up to your expectations and that the level of care and consistency you were promised hasn’t been met. That is not the experience we aim to provide in the Aptive neighborhood, and your feedback is taken very seriously.

We want every customer to feel confident that they’re receiving the quality service we promise. I’d like the opportunity to review your account, address the scheduling and service issues, and ensure your pest control plan is being executed properly. Please reach out to us directly at socialmedia@goaptive.com so we can make this right and restore the experience you expected when you joined Aptive.

-Jasmine

5つ星のうち5の評価

Always on time and GREAT communication…

Always on time and GREAT communication via app/text prior to visits. all the chems they use work well and are safe for my dogs once the quickly dry.

2025年9月10日
Aptive Pest Control - Sacramento ロゴ

Aptive Pest Control - Sacramento からの回答

Hi Angie,

Thank you for sharing your experience with Aptive! We’re thrilled to hear that our team is always on time and keeps you informed through the app and texts prior to visits. It’s wonderful to know that our safe and effective treatments have made a difference for your home, while also keeping your dogs safe once they dry.

Providing reliable, safe, and high-quality service is what we strive for with every customer in the Aptive neighborhood, and we truly appreciate having you as part of the Aptive family. We look forward to continuing to protect your home with the same level of care.

-Jasmine

5つ星のうち5の評価

They are prompt and efficient

They are prompt and efficient. Communication is timely.

2025年8月27日
Aptive Pest Control - Sacramento ロゴ

Aptive Pest Control - Sacramento からの回答

Hi Marilyn,

Thank you for sharing your experience with Aptive! We’re thrilled to hear that our team has been prompt, efficient, and communicates in a timely manner. Providing reliable, high-quality service with clear communication is what we strive for in every Aptive neighborhood, and it’s wonderful to know we delivered that for you.

We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same level of care.

-Jasmine

5つ星のうち3の評価

Service Pros Know

I always like the service provider, this one was great. I dislike the appointment service. They automatically give me an appointment every two months and I'm on a three month cycle. They can't change this. I always make the first Saturday appointment of my month to schedule, and I get text and email to confirm. This time no one showed up, and trying to call I got AI.

2025年9月9日
Aptive Pest Control - Sacramento ロゴ

Aptive Pest Control - Sacramento からの回答

Hi Jen,

Thank you for sharing your feedback. We’re glad to hear your service professional has consistently provided great service, and we completely understand your frustration with the scheduling issues. At Aptive, we aim to make appointments convenient and reliable, and it’s clear we missed the mark this time.

We want to get this corrected for you. Please reach out to us at socialmedia@goaptive.com so we can review your account, align your visits to your preferred three-month cycle, and ensure your next appointment goes smoothly. We truly appreciate you being part of the Aptive community and giving us the opportunity to improve your experience.

-Jasmine

5つ星のうち5の評価

I am very pleased with the courtesy…

I am very pleased with the courtesy provided by your technicians.
My only suggestion is that it would be very helpful if you would develop more support with rodent eradication.

2025年8月23日
Aptive Pest Control - Sacramento ロゴ

Aptive Pest Control - Sacramento からの回答

Hi Phyllis,

Thank you for sharing your feedback! We’re so glad to hear that our service professionals provided courteous and attentive service. We also truly appreciate your suggestion regarding additional support for rodent control. At Aptive, we’re always looking for ways to improve and expand our solutions to better protect your home. Your input is invaluable, and we’re grateful to have you as part of the Aptive neighborhood.

-Jasmine

5つ星のうち5の評価

Recently changed to them

Recently changed to them, but so far have outshined my previous provider ... still new and shiny ... hopefully it never changes!

2025年8月30日
Aptive Pest Control - Sacramento ロゴ

Aptive Pest Control - Sacramento からの回答

Hi there,

Thank you for sharing your feedback! We’re thrilled to hear that your experience with Aptive has exceeded your expectations so far. At Aptive, we strive to provide consistent, reliable, and effective pest control while ensuring our neighbors feel confident in their service. We look forward to continuing to protect your home and keeping your experience “new and shiny” for years to come.

-Jasmine

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