Aptive Pest Control - Saint Louis レビュー 

Aptive Pest Control - Saint Louis からの回答

2025年10月27日

Hi Joan,

Thank you for taking the time to share such detailed feedback. We’re glad to hear that Crystal has provided excellent service; she’s a great example of the professionalism and thoroughness we strive for at Aptive. We understand how important consistency is, and we appreciate you recognizing her efforts.

At the same time, we hear your concerns regarding communication, payment processing, and overall customer support. Your feedback is invaluable, and we are actively reviewing our processes to improve clarity, responsiveness, and overall service experience for all customers.

We appreciate you being part of the Aptive community and want you to know that your experience matters. Please reach out to us at socialmedia@goaptive.com so we can address any immediate concerns and ensure your service needs are fully met.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年10月27日

Hi Sandy,

Thank you for sharing your feedback. We’re thrilled to hear that Jeremiah provided great service and that the yellowjacket nest issue has been resolved. At Aptive, we take pride in our service professionals who are thorough, attentive, and committed to delivering effective solutions for every home.

We’ll be sure to pass along your kind words to Jeremiah. We truly appreciate you being part of the Aptive community and look forward to continuing to provide exceptional service for your home.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年10月24日

Hi Tracy,

We’re so glad to hear that the photo updates help you see the work being done! At Aptive, we strive to provide thorough and transparent service so you can feel confident that your home is protected, even when you’re not there. Thank you for being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年10月22日

Hi Lance,

Thank you so much for taking the time to share your experience. We’re thrilled to hear that Daquan provided such thorough and attentive service, covering your home and surrounding areas while keeping you informed every step of the way. At Aptive, we take pride in delivering pest control that’s both effective and detailed, and it’s wonderful to know that Daquan exceeded your expectations.

We’ll be sure to pass along your kind words to him. We truly appreciate you being a part of the Aptive neighborhood and your trust in us. If there’s ever anything more we can do, please don’t hesitate to reach out.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年10月14日

Hi Tina,

Thank you for sharing your experience! We’re glad to hear that your service professional took the time to check in and provide extra attention where needed. At Aptive, we aim to make sure every service is thorough and tailored to your home’s needs. We truly appreciate you choosing Aptive and being part of our neighborhood.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年10月13日

Hi Ken,

Thank you for sharing your feedback! We’re thrilled to hear that our service professional was attentive and able to address your needs. We appreciate your suggestion regarding automatically scheduled appointments and will take it into consideration as we continue to enhance our services. At Aptive, we strive to provide thorough, convenient, and reliable pest control while ensuring our customers feel supported every step of the way.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年10月9日

Hi Anna,

Thank you for sharing your experience. I’m glad our agent was able to identify the termite activity in your backyard, and I completely understand your concern about the cost of treatment. We never want anyone to feel pressured and always aim to provide thorough information so our customers can make the best decisions for their home.

If you ever have questions about treatment options or would like a detailed plan tailored to your needs, please don’t hesitate to reach out to us at socialmedia@goaptive.com. We appreciate you taking the time to consider Aptive and being part of our neighborhood.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年10月9日

Hi Christi and Wiliiam,

Thank you for sharing your feedback! At Aptive, we aim to respond quickly and provide friendly, personalized service for every home. We’re glad to hear our team met your needs and delivered a positive experience. We truly value having you as part of the Aptive neighborhood and look forward to keeping your home comfortable and protected.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年10月9日

Hi Jeffrey,

Thank you for sharing your experience! We’re thrilled to hear that Billy consistently provides such exceptional service and makes a positive impact on your home. At Aptive, we’re proud to have team members like him who are knowledgeable, attentive, and genuinely care about our customers. We truly value having you as part of the Aptive neighborhood and look forward to continuing to keep your home comfortable and protected, Billy included whenever possible!

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年10月6日

Hi David,

Thank you for sharing your feedback. I’m glad to hear that our service professional was kind and timely, but I’m very sorry that your wasp issue wasn’t fully resolved due to a communication disconnect. At Aptive, we strive to ensure that service requests are clearly understood and addressed, and I understand how frustrating it can be when expectations aren’t met.

We’d like the opportunity to review your account and make sure your concern is properly addressed. Please reach out to us at socialmedia@goaptive.com with your service address and any additional details, and we’ll work to resolve the issue as quickly as possible. We genuinely appreciate your feedback and the opportunity to make this right.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年10月3日

Hi Heather,

Thank you for sharing your experience! We’re glad to hear our service professional focused on the areas that were most important to you and that he was friendly and helpful throughout your visit. It’s great to know he was able to assist you with your billing extension on the spot. Going above and beyond for our customers is exactly what we aim for at Aptive. We truly appreciate you choosing Aptive and being part of our neighborhood.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年9月29日

Hi there,

Thank you for sharing your feedback! We’re thrilled to hear that our service has been timely, reliable, and effective. At Aptive, we take pride in providing thorough and dependable pest control to ensure every home stays protected.

We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality service for your home.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年9月25日

Hi Mo,

Thank you for sharing your experience! We’re thrilled to hear that our regular, on-time applications have made such a difference and that your home is now comfortable. Delivering effective, reliable results is exactly what we strive for in the Aptive neighborhood.

We truly appreciate you trusting Aptive with your home and taking the time to recognize the work our team provides!

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年9月23日

Hi Lowell,

Thank you for sharing your feedback! We’re glad to hear that you’re happy with the service. At Aptive, we take pride in delivering thorough and reliable pest control, and it’s wonderful to know our efforts are appreciated. We look forward to continuing to keep your home and yard protected and comfortable!

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年9月22日

Hi Tonia,

Thank you for sharing your feedback. We’re thrilled to hear that Miguel provided professional, thorough service and made sure your concerns were addressed. It’s great to know that even after a month that didn’t meet your expectations, our team was able to ensure you were satisfied.

We appreciate you being part of the Aptive neighborhood and for trusting us to care for your home over the past several months.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年9月18日

Hi Rich,

Thank you for updating your feedback. We’re glad to hear that your service professional completed the treatment, and we appreciate your honesty about your first impression. We also understand your concern regarding the deck area, especially since you spend a lot of time there. At Aptive, our goal is to provide thorough, targeted treatments for the areas that matter most to our customers. Please reach out to us at socialmedia@goaptive.com so we can review your account and ensure your deck receives the attention it needs during your next service.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年9月12日

Hi Duane,

Thank you for sharing your experience. We’re glad the service professional arrived within the requested time window, but we understand that missing the opportunity to treat the inside of your home as requested must have been frustrating. At Aptive, we strive to ensure every service meets the expectations set with our customers, and it’s clear we fell short in this instance.

We’d like the chance to make this right. Please reach out to us directly at socialmedia@goaptive.com with your service address so we can review your account and arrange a follow-up to ensure your home receives the treatment you requested. Your feedback helps us continue improving and delivering the high-quality service Aptive customers deserve.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年9月4日

Hi there,

We’re thrilled to hear that Miguel is doing such an outstanding job servicing your home! At Aptive, we take pride in having service professionals who are knowledgeable, thorough, and attentive, and it’s wonderful to know that Miguel exemplifies that. We truly appreciate having you in the Aptive neighborhood and look forward to continuing to protect your home with the same level of care and expertise.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年9月4日

Hi Doug,

We’re thrilled to hear that our team has been thorough in keeping hornets and ants under control in your home. At Aptive, we take pride in providing effective pest control and ensuring every visit meets the highest standards, including follow-ups when needed. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to protect your home with the same care and attention.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年9月3日

Hi Will,

Thank you for sharing your detailed feedback! We’re thrilled to hear that Tasheena was professional, knowledgeable, and attentive to your concerns regarding the mice and wasp nest. At Aptive, we take pride in providing thorough, safe, and customer-focused service, and it’s wonderful to know Tasheena prioritized the safety of your backyard and daycare children while addressing your concerns. Your kind words about her dedication and professionalism mean a lot to us and the entire team.

-Jasmine