Aptive Pest Control - Saint Louis レビュー 151

Aptive Pest Control - Saint Louis からの回答

2026年6月11日

Thank you for sharing your experience with us! We're glad to hear that our service professional took the time to ask about any specific areas of concern before beginning treatment. That level of communication helps ensure your pest concerns are addressed and that the service is tailored to your needs.

We appreciate your feedback and are grateful for the opportunity to help protect your home with our service here at Aptive!

-Alexis, Aptive Care Team

Aptive Pest Control - Saint Louis からの回答

2026年6月3日

Hi James,

Thank you for taking the time to share your experience and for being an Aptive customer over the past year. We’re sorry to hear about the missed service visits, that’s not the consistency we aim to provide, and we understand how frustrating that must have been.

At Aptive, our goal is for you to feel confident that everything is handled reliably and on schedule, so it’s good to hear our customer service agent was able to assist you promptly and get a new appointment set. We appreciate your patience and your feedback, as it helps us improve.

Please don’t hesitate to reach out if anything else comes up, we want to make sure your upcoming service is fully handled and completed as expected.

-Jasmine, Aptive Care Team

Aptive Pest Control - Saint Louis からの回答

2026年6月3日

Hi Jim,

Thank you for being a long-time Aptive customer and for sharing such thoughtful feedback. We’re glad to hear you’ve consistently had strong results and that our service professionals have been polite and attentive to your needs over the years.

At Aptive, our goal is to make sure your home feels like it’s fully handled so you can stay focused on what matters most. We truly appreciate your continued trust and loyalty, and we’re grateful to have you as part of the Aptive community.

-Jasmine, Aptive Care Team

Aptive Pest Control - Saint Louis からの回答

2026年6月3日

Hi Thomas,

Thank you for your feedback, we’re glad to hear you had a very good experience overall with Aptive.

At Aptive, our goal is to make sure everything is handled smoothly from service to communication, so we appreciate you sharing that it could be easier. We truly appreciate you choosing Aptive and taking the time to let us know how we can continue improving your experience moving forward.

-Jasmine, Aptive Care Team

Aptive Pest Control - Saint Louis からの回答

2026年6月2日

Hi Annette,

Thank you for sharing your experience! We're so glad to hear that David took the time to explain everything clearly and provided the courteous, professional service you deserve.

At Aptive, we believe great service is about more than just getting the job done, it's about making sure you feel informed and confident that everything is handled. Thank you for choosing Aptive and for recognizing David's hard work. We appreciate you being a part of Aptive!

-Jasmine, Aptive Care Team

Aptive Pest Control - Saint Louis からの回答

2026年6月2日

Hi Cheri,

Thank you for sharing this! We’re so glad to hear Marvin provided friendly and respectful service, and that you appreciated the thorough work along with the communication and photo updates.

At Aptive, we aim to make every visit feel seamless and transparent, with everything handled with care from the service itself to the updates you receive afterward so you always know what was done around your home. We truly appreciate you choosing Aptive and are grateful to have you as part of the Aptive family.

-Jasmine, Aptive Care Team

Aptive Pest Control - Saint Louis からの回答

2026年5月27日

We're grateful you took the time to share this experience with us, Laurie! It's wonderful to hear that the communication before arrival has been helpful and that our service professional provided such thorough treatment around your home. Professionalism, courtesy, and attention to detail truly make a difference, and we appreciate your kind words. Thanks for being the best part of Aptive!

-Alexis, Aptive Care Team

Aptive Pest Control - Saint Louis からの回答

2026年5月26日

Hi Pam,

Thank you for taking the time to share this, and I’m glad to hear our service professional was kind during your visit. I’m sorry for the confusion around what was included and the lack of clarity regarding the interior service.

At Aptive, we aim for every visit to be clearly communicated and fully handled so expectations are aligned. We’d appreciate the chance to review your account and get this properly handled. Please reach out to socialmedia@goaptive.com directly so we can look into this and help make it right.

-Jasmine, Aptive Care Team

Aptive Pest Control - Saint Louis からの回答

2026年5月28日

Hi Scott,

Thank you for sharing this and for choosing Aptive. We’re glad to hear you received good service from our team.

That’s exactly what we aim for at Aptive, making sure every visit is handled with care, consistency, and professionalism so you can feel confident in the service you’re getting. We appreciate your feedback!

-Jasmine, Aptive Care Team

Aptive Pest Control - Saint Louis からの回答

2026年5月20日

It's great to hear that David took the time to listen to your needs and carefully handle everything you requested during the treatment, Peggy! Our team values being attentive and thorough to make sure each service meets expectations. We truly appreciate you being a part of Aptive and look forward to protecting your home from unwanted pests for years to come!

-Alexis, Aptive Care Team

Aptive Pest Control - Saint Louis からの回答

2026年5月19日

Thank you for taking the time to share this with us, Jack! We’re happy to hear your service professional continues to meet your expectations with excellent, reliable service. Our team takes pride in being consistent and thorough every time we're at your home, and we're so glad your concerns have been handled with the care you deserve. We truly appreciate you being a part of Aptive and look forward to protecting your home from pests for years to come!

-Alexis, Aptive Care Team

Aptive Pest Control - Saint Louis からの回答

2026年5月14日

Hi Charles,

Thank you for sharing this! We’re glad to hear your Aptive service professional was polite, efficient, and took the time to keep you informed about the work performed. Clear communication and quality service are exactly what we aim to deliver on every visit.

At Aptive, we believe peace of mind comes from knowing your home is in good hands and everything has been properly handled from start to finish. We truly appreciate you choosing Aptive and trusting us with your home care needs!

-Jasmine, Aptive Care Team

Aptive Pest Control - Saint Louis からの回答

2026年5月12日

Hi Sandra,

Thank you for sharing your honest feedback. We’re very glad to hear that our service professionals have delivered A+ service and taken great care of your home, but it’s disappointing to hear that your experience with customer service did not meet the same standard. At Aptive, we want every part of your experience to feel professional, responsive, and well handled, and it’s clear we missed the mark there. We truly appreciate you bringing this to our attention and for continuing to trust our team with your pest control needs.

-Jasmine, Aptive Care Team

Aptive Pest Control - Saint Louis からの回答

2026年5月12日

Hi Robin,

Thank you for sharing such thoughtful feedback and for choosing Aptive! We’re really glad to hear the appointment reminders, arrival calls, and pre-service communication have made the process smooth and clear for you. It’s also great to know the photos and updates provide a helpful record of the work completed, and that your service professional was polite throughout the visit.

At Aptive, we aim to keep everything handled from start to finish so you always feel informed, comfortable, and confident in the service you’re receiving. We truly appreciate your trust and are grateful to have you with us!

-Jasmine, Aptive Care Team

Aptive Pest Control - Saint Louis からの回答

2026年5月7日

Thank you so much for taking the time to share your wonderful experience with us, Kelsey! We're really happy that Rodrick provided you with such exceptional service. We strive to ensure that every aspect of our service is handled with the utmost professionalism and care, and it’s gratifying to know that Rodrick exemplified this during his visit.

Your feedback highlights the core values we hold dear. Communication, thoroughness, and respect. We are delighted that his attention to detail and dedication made the process seamless for you. Your recommendation means the world to us and reinforces our commitment to delivering top-notch service.

Should you need any further assistance, rest assured, we've got this handled. Thank you once again for choosing Aptive!

-Alexis, Aptive Care Team

Aptive Pest Control - Saint Louis からの回答

2026年5月6日

Hi Bryan,

We really appreciate you taking the time to share this. At Aptive, we know how important it is to feel confident that every key area is being addressed, so it’s great to hear your service professional was thorough in treating multiple spots and took care of the mouse traps as well. That level of attention to detail is exactly what we strive for.

Thanks for choosing Aptive, we’ve got this handled and we’re glad to be taking care of your home.

-Jasmine, Aptive Care Team

Aptive Pest Control - Saint Louis からの回答

2026年5月6日

Hi there,

Thank you for taking the time to share this. We’re really glad to hear you’ve consistently had great service from Aptive and that our service professionals have been courteous during each visit. That kind of ongoing trust means a lot to us, and it’s exactly what we strive to deliver every time we’re at your home. It also reflects what we mean when we say we’ve got this handled, making sure you can count on respectful, reliable service visit after visit.

-Jasmine, Aptive Care Team

Aptive Pest Control - Saint Louis からの回答

2026年5月1日

Hi Tom,

It’s great to hear that the timely notice, attention to your special requests, and overall service helped leave you with a positive experience. We also appreciate your honesty, and we hear you on the frustrations you’ve had in the past.

At Aptive, our goal is to make sure things are handled in a way that feels clear, respectful, and consistent, especially when it comes to the details that matter most to you. Thank you for choosing Aptive and giving us the opportunity to improve your experience, we truly appreciate you being part of our community.

-Jasmine, Aptive Care Team

Aptive Pest Control - Saint Louis からの回答

2026年4月29日

It's wonderful to hear that you've been happy with the service and that everything was completed promptly, Willebrodus. It’s great to know the work met your expectations. We appreciate you taking a moment to share your feedback, and we’re grateful you've chosen Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Aptive Pest Control - Saint Louis からの回答

2026年4月27日

Hi Hope,

Thank you for taking the time to share this, and for being a long-time 5-star supporter of Aptive, we really appreciate it. I’m glad to hear our team has consistently done a good job, but I’m sorry this recent visit felt different, especially with multiple reps and not getting clear feedback on your carpenter bee concerns.

That’s not the experience we aim for. At Aptive, we want every visit to be handled with clarity and consistency so you feel fully informed and taken care of.

We appreciate you choosing Aptive, and we’ve got this handled as we work to make sure your concerns are properly addressed moving forward.

-Jasmine