Aptive Pest Control - San Jose レビュー 143

Aptive Pest Control - San Jose からの回答

2026年6月22日

Hi Martin and Lara,

Thank you for your feedback! We’re glad to hear you had a great experience with our service.

We truly appreciate you choosing Aptive, and we’ve got your pest concerns handled!

-Jasmine, Aptive Care Team

Aptive Pest Control - San Jose からの回答

2026年6月11日

Hi Stacey,

Thank you for sharing your experience with Aptive. We’re glad to hear our service professionals have been communicative, polite, and attentive to your specific concerns during each visit, and that you’ve found the service process and online tools easy to use.

It’s also great to know you feel you’re getting solid value from the service. We appreciate your trust in Aptive and are happy to help keep your home protected while we’ve got your pest concerns handled.

-Jasmine, Aptive Care Team

Aptive Pest Control - San Jose からの回答

2026年6月9日

Hi John,

Thank you for taking the time to share this detailed feedback. We are glad to hear Daniel provided courteous, clear service and addressed your pest concerns, and we truly appreciate you recognizing him as one of your top Aptive service professionals.

We also appreciate you noting the issue with the mosquito traps. At Aptive, we aim for every visit to feel fully handled from start to finish, and feedback like this helps us improve consistency in the field. We would appreciate the chance to look into this further with you, so please feel free to reach out to socialmedia@goaptive.com when you have a moment so we can get this properly handled and reviewed with the local office.

-Jasmine, Aptive Care Team

Aptive Pest Control - San Jose からの回答

2026年6月8日

Thank you for bringing this to our attention, Atul. It's disheartening to hear that you've been disappointed with the results after so many months of service, especially when spider webs remain a concern and you're noticing activity returning so quickly after treatment. We can see why that would leave you questioning the value of the service.

We'd like the chance to review your concerns and discuss possible solutions. Please email us at socialmedia@goaptive.com with your service address and any additional details you'd like to share. We're here to help, and really hope to hear from you soon!

-Alexis, Aptive Care Team

Aptive Pest Control - San Jose からの回答

2026年5月29日

Hi Peter,

We really appreciate you taking the time to share this and for sticking with us through your treatments. At Aptive, it’s great to hear your service professionals have been on time, professional, and communicative throughout your service.

I also want to acknowledge your note about scheduling. I understand how important it is to consistently receive your preferred afternoon time, and I’m sorry it took some time to get that fully aligned.

Thank you for choosing Aptive, we’re glad to have you with us and we’ll make sure your preferences are properly handled moving forward.

-Jasmine, Aptive Care Team

Aptive Pest Control - San Jose からの回答

2026年5月29日

Thank you for being a valued customer and for sharing your experience with us, Rosa! We’re pleased to hear the communication throughout your service has been consistent and helpful, from appointment reminders and arrival updates to discussing your specific concerns before treatment begins. We’re also glad the follow-up photos help provide visibility into the work completed. We’re grateful you’ve chosen Aptive to handle your needs!

-Alexis, Aptive Care Team

Aptive Pest Control - San Jose からの回答

2026年5月27日

Hi Charlene and Dave,

Thanks for taking the time to share this and for trusting Aptive while we’ve been servicing your home. We understand your concern about seeing more bees around your property, especially since you prefer to avoid harming them, and that’s something we absolutely respect. In many cases, honeybees aren’t targeted by our service professionals, and we’d be glad to take a closer look at what may be contributing to the activity.

Before anything is changed on your account, please reach out to socialmedia@goaptive.com so we can review your concerns together and make sure everything is properly handled. At Aptive, we’ve got this handled and want to be sure you feel confident in the next step.

-Jasmine, Aptive Care Team

Aptive Pest Control - San Jose からの回答

2026年5月26日

We really appreciate you taking a moment to share this with us, HEIDI PARRISH! It's absolutely wonderful to know that you've been so satisfied with the service our team has been providing. Our goal is to provide reliable treatments with a smile, and we look forward to continue protecting your home from pests for years to come. Thanks for being the best part of Aptive!

-Alexis, Aptive Care Team

Aptive Pest Control - San Jose からの回答

2026年5月28日

Hi Richard,

Thank you for sharing this and for choosing Aptive. We’re really glad to hear Justin kept you informed throughout the entire appointment and delivered professional, courteous service while addressing your concerns.

That’s exactly what we aim for at Aptive, making sure every visit is handled with clear communication, professionalism, and attention to detail so you always feel confident in the care your home is receiving. We appreciate your feedback!

-Jasmine, Aptive Care Team

Aptive Pest Control - San Jose からの回答

2026年5月22日

Hi Steve,

We really appreciate you taking the time to share this. It is great to hear you experienced professional service, because delivering reliable and respectful care is exactly what we aim for at Aptive. We have got this handled, and we are glad we could take care of your home.

-Jasmine, Aptive Care Team

Aptive Pest Control - San Jose からの回答

2026年5月21日

Hi Josh,

We really appreciate you taking a moment to share this. It’s great to hear your service was quick, efficient, and delivered with a friendly experience.

At Aptive, we work hard to make every visit feel smooth, respectful, and fully handled from start to finish. We’re glad that came through during your service, and we truly appreciate you choosing Aptive.

-Jasmine, Aptive Care Team

Aptive Pest Control - San Jose からの回答

2026年5月13日

Hi Gregory,

Thank you for taking the time to share this feedback. We’re really glad to hear Justin took the time to listen closely to your concerns, explain the situation clearly, and walk you through the best approach before getting started. That kind of communication and problem-solving is exactly what we aim for at Aptive.

It’s great to know the issue wasn’t just discussed, but actually resolved in a way that gave you confidence in the plan moving forward. We’ve got this handled on our end, and we truly appreciate you choosing Aptive to take care of your home.

-Jasmine, Aptive Care Team

Aptive Pest Control - San Jose からの回答

2026年5月12日

Thanks for sharing this with us, Donna! I’m glad to hear the service has continued to meet your home’s needs consistently since the beginning of your service. Providing reliable, effective service is our priority, and it's wonderful to know your treatments are being handled to your satisfaction.

We appreciate you taking the time to share your experience and are grateful to have you as a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

Aptive Pest Control - San Jose からの回答

2026年5月11日

Hi Rania,

We really appreciate you taking the time to share such thoughtful feedback! It’s great to hear that your experience with Aptive has consistently been top-tier and that our service professionals have been courteous, timely, thorough, and transparent with the photo documentation.

At Aptive, we believe peace of mind starts with knowing your home is truly being taken care of, and we’re proud to help keep everything handled so you can focus on what matters most. We’ll make sure to pass along your kind words to the team.

Thank you for choosing Aptive and for trusting us to help protect your home!

-Jasmine, Aptive Care Team

Aptive Pest Control - San Jose からの回答

2026年5月4日

Thank you for taking the time to share this, John. I’m sorry for the frustration this visit caused, especially with the access limitations and the lack of clear follow-up options available when you needed support.

I’d like to take a closer look at your recent service and ensure everything is properly reviewed, including what was completed during the visit and how the back yard access was handled. We can also make sure your account notes are updated so future visits better align with your expectations and property access.

If you’re willing, please email socialmedia@goaptive.com with your service address and any details you have. I’ll make sure it gets looked into carefully so we can help bring more consistency and clarity going forward!

-Alexis, Aptive Care Team

Aptive Pest Control - San Jose からの回答

2026年4月27日

Hi Urja,

Thank you for taking the time to share this, and I’m sorry to hear about your experience. I understand how frustrating it would feel to see more pest activity after a service, especially when you’re expecting improvement. That’s not the outcome we want for you with Aptive.

Sometimes after treatment, pests can become more active before they fully subside, but what you’re describing still deserves a closer look and follow-up support. We want to make sure your concerns are properly addressed and that your service is performing as expected.

Please reach out to us at socialmedia@goaptive.com with your account details so we can review your service and help get this handled for you. At Aptive, we’ve got this handled and want to make sure your home is getting the protection you’re paying for.

-Jasmine

Aptive Pest Control - San Jose からの回答

2026年4月27日

We’re so glad to hear Fernando provided such a thorough and attentive service, Karen! It’s great to know that he took the time to clearly explain the treatment, answer your questions, and go the extra mile to handle your requests. Thank you for being the best part of Aptive!

-Alexis

Aptive Pest Control - San Jose からの回答

2026年4月22日

Hi there,

Thanks so much for sharing this, we really appreciate the thoughtful feedback and are glad to hear your experience with Aptive has been consistently positive. It’s great to know our team has been responsive, helpful, and detail-oriented while also delivering results and strong value, that’s exactly what we strive for on every visit. We truly appreciate your recommendation, and we’re always here to keep things handled for your home whenever you need us.

-Jasmine

Aptive Pest Control - San Jose からの回答

2026年4月20日

Hi John,

Thank you for taking the time to share your positive experience with Aptive. We are thrilled to hear that our service professional met your expectations by providing a clear arrival target and a detailed overview of the areas addressed, complete with photos. At Aptive, we strive to ensure that every aspect of our service is thoroughly handled, and it's gratifying to know that our efforts have resonated with you.

Your feedback is invaluable to us, and it motivates our team to continue delivering top-notch service. Should you need any further assistance or have additional questions, please don't hesitate to reach out. Remember, at Aptive, we've got this handled.

-Jasmine

Aptive Pest Control - San Jose からの回答

2026年4月21日

Hi there,

Thank you for sharing this, we really appreciate it. It’s great to hear you’ve found our service reliable, friendly, cooperative, and thorough, that’s exactly the experience we strive to deliver at Aptive. We’ve got this handled, and we’ll keep working to make sure that same level of consistency and care continues every time we visit.

-Jasmine