Aptive Pest Control - San Jose レビュー 

Aptive Pest Control - San Jose からの回答

2026年4月16日

Thank you so much for taking the time to leave us such a wonderful review, Penny! IT's fantastic to hear that you find our service to be reliable and that we've been able to carefully manage the areas around your pet enclosures. Ensuring the security and satisfaction of our customers and their pets is a top priority for us at Aptive.

Your feedback is incredibly valuable, and it motivates our team to continue delivering the best service possible. If you ever have any questions or need further assistance, please don't hesitate to reach out. We really appreciate having you with us!

-Alexis

Aptive Pest Control - San Jose からの回答

2026年3月31日

We’re happy to hear the service met your expectations, Alexandra! Professional and thorough care is what we strive for every time we're at your home. Thank you for being the best part of Aptive!

-Alexis

Aptive Pest Control - San Jose からの回答

2026年3月27日

Hi Kang,

Thank you for sharing your experience! I’m thrilled to hear that Austen was professional, knowledgeable, and thorough in identifying the carpenter ants. Providing clear communication, photos, and insight into the root cause is exactly the kind of service we aim to deliver at Aptive.

We take pride in making sure every service is fully handled, from accurately diagnosing the problem to ensuring effective treatment, so you can feel confident your home is protected. We truly appreciate you choosing Aptive and being part of our neighborhood. You can always count on us, we’ve got it handled!

-Jasmine

Aptive Pest Control - San Jose からの回答

2026年3月23日

Hi Dave,

We’re thrilled to hear that Austen provided such thorough and attentive service! At Aptive, we take pride in making sure every visit is handled carefully and that all of your concerns are addressed, so you can feel confident your home is protected. Thank you for trusting our team, we’ve got this handled and are happy to provide service you can rely on!

-Jasmine

Aptive Pest Control - San Jose からの回答

2026年3月16日

Hi Cathy,

Thank you for sharing your feedback! We’re delighted to hear that our team keeps you informed ahead of each visit and provides polite, friendly service while addressing any concerns you may have. At Aptive, we strive to combine effective pest control with clear communication and a positive customer experience, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Aptive Pest Control - San Jose からの回答

2026年3月16日

Hi Jackie,

Thank you for sharing your feedback! We’re glad to hear that our team is punctual and shows up on the scheduled day. At Aptive, we strive to provide reliable, timely service while ensuring every customer feels confident in the care we provide, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Aptive Pest Control - San Jose からの回答

2026年3月16日

Hi Carol,

Thank you for sharing your feedback! We’re thrilled to hear that James provided excellent service, attentively addressed your needs, and handled everything efficiently and professionally. At Aptive, we take pride in having service professionals who combine effective pest control with courteous, considerate care, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Aptive Pest Control - San Jose からの回答

2026年3月12日

Hi Patricia,

Thank you for taking the time to share this feedback. I completely understand how frustrating it must have been to have service completed without the notice you expected, especially when your preference was for service only twice a year. That kind of misalignment around scheduling can understandably cause concern.

At Aptive, we want our customers to feel informed and comfortable with when service is taking place, and you should also be able to clearly see what work was completed at your home. Your comments about the notification, service frequency, and documentation are important and help us take a closer look at where the experience can be improved.

We would really appreciate the opportunity to review your account and make sure your service plan reflects the schedule you originally wanted. Please reach out to us at socialmedia@goaptive.com so we can take a closer look and work toward a solution with you.

Thank you again for sharing your experience and for giving Aptive the chance to make this right.

-Jasmine

Aptive Pest Control - San Jose からの回答

2026年3月2日

Hi James,

Thank you for taking the time to share your experience! We’re thrilled to hear that our treatments effectively resolved your ant problem and that your home has stayed protected. It’s also wonderful to know that our service professionals made a positive impression with their professionalism and courtesy.

At Aptive, we take pride in providing thorough, effective, and reliable service to keep your home protected and comfortable. We truly appreciate your trust in us and look forward to continuing to support your home’s pest control needs.

-Jasmine

Aptive Pest Control - San Jose からの回答

2026年3月2日

Hi there,

Thank you for sharing your experience with us. I completely understand how frustrating it must be to continue dealing with a mouse in your home despite multiple visits. At Aptive, our goal is to provide effective solutions and peace of mind, and I’m sorry that this has been an ongoing issue for you.

We want to make sure this is fully resolved. If you haven’t already, please reach out to us directly at socialmedia@goaptive.com so we can review your account, assess the current approach, and make any necessary adjustments to get the results you deserve. Your feedback is important, and we’re committed to providing the quality service that Aptive is known for.

Thank you again for bringing this to our attention and for giving us the opportunity to make it right.

-Jasmine

Aptive Pest Control - San Jose からの回答

2026年3月2日

Hi Joanna,

Thank you for sharing your experience with us. I completely understand how frustrating it must be to deal with multiple pest outbreaks so close together and to feel that our treatments weren’t effective. At Aptive, we aim to provide reliable and effective service, and I’m truly sorry that your experience did not meet those expectations.

I also understand your concerns about scheduling during holidays and weather conditions. Your feedback is important, and we take it seriously as we work to improve our communication, scheduling practices, and treatment effectiveness.

If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can review your account and discuss the best approach to ensure your pest issues are properly addressed. We’re committed to providing the quality service and peace of mind that Aptive is known for.

Thank you again for giving us the opportunity to learn from your experience and make improvements.

-Jasmine

Aptive Pest Control - San Jose からの回答

2026年2月23日

Hi Susan,

Thank you for sharing your experience! We’re thrilled to hear that our team’s communication and professionalism have made such a positive impression. At Aptive Environmental, we take pride in providing courteous, knowledgeable service that ensures your home is properly protected from pests.

Feedback like yours means a lot to our team and motivates us to continue delivering the high-quality, reliable service our customers deserve. We truly appreciate you choosing Aptive!

-Jasmine

Aptive Pest Control - San Jose からの回答

2026年2月19日

Hi Gerry,

Thank you for taking the time to share this feedback. I can understand how frustrating it would feel to expect a follow-up and not receive the items or communication that were promised, and that’s certainly not the experience we want anyone to have with Aptive.

We appreciate you bringing this to our attention, as it gives us the opportunity to look into what happened and make things right. Your concerns matter to us, and our team would truly like the chance to follow up on the vent covers and ensure you receive the support you were expecting when you signed up.

Please reach out to us at socialmedia@goaptive.com at your convenience so we can review your account and work toward a resolution. Thank you for choosing Aptive and for giving us the opportunity to improve your experience.

-Jasmine

Aptive Pest Control - San Jose からの回答

2026年2月6日

Hi Francoise,

Thank you for taking the time to share your experience and for choosing Aptive. We’re glad to hear that your service professional was courteous and thorough in checking your rat traps. Providing attentive, reliable service is what we strive for every day, and your feedback means a lot to us. We truly appreciate you being part of the Aptive family and look forward to continuing to care for your home.

-Jasmine

Aptive Pest Control - San Jose からの回答

2026年2月2日

Hi Tom,

We’re thrilled to hear that our service professional provided knowledgeable, thorough, and professional service! At Aptive, we take pride in listening to our customers’ concerns, addressing problem areas carefully, and ensuring every job is completed with attention to detail. Thank you for trusting us and for being a valued part of the Aptive neighborhood.

-Jasmine

Aptive Pest Control - San Jose からの回答

2026年1月29日

Hi Pat,

Thank you for taking the time to share this with us. At Aptive, we want every service to feel thorough and worth your time, so I completely understand why a short visit would raise concerns, especially with a larger yard.

Our service professionals are trained to follow a detailed treatment plan that includes both spraying and removing cobwebs where applicable, and the length of a visit should always reflect the size and needs of the property. What you described doesn’t sound like the experience we aim to provide, and we’d appreciate the chance to take a closer look at your service and make this right.

Please feel free to reach out to us at socialmedia@goaptive.com so we can review what was completed and ensure your home is getting the level of care you expect from Aptive. We truly value you being part of the Aptive neighborhood and want to make sure you feel confident in the service you receive.

-Jasmine

Aptive Pest Control - San Jose からの回答

2026年1月29日

Hi Benjamin,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team has consistently provided professional and considerate service over the years. At Aptive, our goal is always to deliver pest management that you can rely on and feel confident about, and it’s wonderful to know we’ve earned your trust.

We truly appreciate you being part of the Aptive neighborhood and for recommending our services. Feedback like yours means a lot to our team, and we’ll be sure to share your kind words with everyone who serves you.

-Jasmine

Aptive Pest Control - San Jose からの回答

2026年1月29日

Hi Bianca,

Thank you for sharing your experience! We’re thrilled to hear that our service has helped eliminate the roach problem in your garage and reduced black widow activity around your home. At Aptive, our goal is to provide effective, reliable pest control that keeps your home safe and comfortable, and it’s wonderful to know our efforts are making a difference for you.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Feedback like yours means a lot to our team, and we’ll be sure to share it with everyone who serves you.

-Jasmine

Aptive Pest Control - San Jose からの回答

2026年1月26日

Hi Patricia,

Thank you so much for sharing your experience! We’re thrilled to hear that Javon provided thorough and focused service and that you would welcome him back for future visits. At Aptive, our team takes pride in delivering detailed, effective pest protection while ensuring every customer feels confident and well cared for.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your feedback means a lot to our team!

-Jasmine

Aptive Pest Control - San Jose からの回答

2026年1月23日

Hi Larry,

Thank you so much for sharing your experience. We’re thrilled to hear that our team’s enthusiasm, dedication, and attention to detail stood out during your service. Brushing off cobwebs, listening to concerns, and thorough follow-through are all part of the standards we set for our service professionals, and it’s wonderful to know that reflected in your visit.

We’re also glad our systems for scheduling, arrival alerts, and photo documentation contributed to a smooth experience. Your feedback is incredibly meaningful and motivates our team to continue providing the high level of service we aim for every day. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine