Arcadia Publishing レビュー 

102
•
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Abigail and her team went above and beyond to make sure our ad looked stunning and hit all the marks. We had some last-minute edit requests, and their diligent planning allowed enough time to make the... もっと見る

企業が回答しました

5つ星のうち5の評価

From inception to our final approval of the artwork, the Arcadia team has been fantastic! Thanks to John Lawrence for reaching out. Meeting with Paul Smith was rewarding. Abigail Cross has consistentl... もっと見る

企業が回答しました

5つ星のうち4の評価

Everyone was super friendly and helpful. I was pleased with the options given for our featured pieces. The final artwork came out really good, but it tooks several revisions. Perhaps next year will be... もっと見る

企業が回答しました

5つ星のうち5の評価

Darcy made this experience very enjoyable. She was helpful every step of the way, assisting with any questions or concerns I had during the design and configuring process. I appreciate the open minds... もっと見る

企業情報

  1. マーケティング エージェンシー

当該企業による記述

We pride ourselves on working with the world’s leading brands in the producing the quality marketing and sales promotional publications. We have an enviable reputation, having worked in over 20 countries worldwide in the production of unique property guides in a multitude of languages. Through the use of our specifically trained Designers and Content Managers we are able to provide luxury property specialists with support sales and marketing materials at absolutely ZERO COST. With experience in both luxury properties and prestigious global and regional brands, Arcadia is ideally positioned as a ZERO COST partner in providing you with these targeted marketing support materials, which both owner and agents love.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

102件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(102)

過去12か月のレビュー数: 47件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Non-profit school

Everyone was super friendly and helpful. I was pleased with the options given for our featured pieces. The final artwork came out really good, but it tooks several revisions. Perhaps next year will be more seamless. The price point is also quite prohibitive for us, so the ROI will be important to note for next year's decisions.

2025年12月23日
Arcadia Publishing ロゴ

Arcadia Publishing からの回答

Thank you for taking the time to share such thoughtful feedback. We’re pleased to hear that you found the team friendly and helpful, and that you were happy with the final artwork and the options provided for your featured pieces.

We also appreciate your honesty regarding the number of revisions and pricing. Your comments are valuable to us and help us continue to refine our processes to make future projects even more seamless. We hope the results deliver a strong return and would welcome the opportunity to work with you again next year.

5つ星のうち5の評価

We received great customer service

We received great customer service. From our initial contact with Matthew to the interaction with the design team through Abigail.

2025年12月16日
Arcadia Publishing ロゴ

Arcadia Publishing からの回答

Thank you for your kind feedback. We’re delighted to hear you received great customer service from start to finish, from your initial contact with Matthew through to working with Abigail and the design team. We’ll be sure to pass on your comments to them. We really appreciate your support and look forward to working with you again.

5つ星のうち5の評価

Awesome experience.

Awesome experience.
Abigail was helpful and professional.

2025年12月15日
Arcadia Publishing ロゴ

Arcadia Publishing からの回答

Thank you for your great review! We’re delighted to hear you had an awesome experience and that Abigail was helpful and professional throughout. We’ll be sure to pass on your kind words to her.

5つ星のうち5の評価

Super professional

Super professional. I have them the information required and they turned it into exactly what my vision was. Great job

2025年12月8日
Arcadia Publishing ロゴ

Arcadia Publishing からの回答

Thank you for your kind feedback! We’re really pleased to hear that we were able to bring your vision to life and deliver exactly what you were looking for. It was a pleasure working with you, and we truly appreciate you taking the time to share your experience.

5つ星のうち5の評価

Professional communications

From start to finish their team was highly communicative and maintained an effective customer experience from the initial sales call all the way to proofing and acceptance of the advert by our team.

2025年12月2日
Arcadia Publishing ロゴ

Arcadia Publishing からの回答

Thank you for your kind review! We’re delighted to hear that our communication and support were consistent throughout your experience—from the initial call right through to the final proofing of your advert. We truly appreciate your feedback and are glad the process felt smooth and professional for your team.

5つ星のうち5の評価

A Detailed Assessment of Arcadia Publishing Ltd Experience

I am writing to share our positive experience working with Arcadia Publishing Ltd. on our recent project.

The collaboration was smooth and thoughtful from start to finish. We had the pleasure of working alongside their team to create an artwork design that perfectly showcased our requirements.

Arcadia Publishing’s professionalism was impressive. They communicated clearly, met every deadline, and were highly receptive to feedback. They consistently offered solutions that strengthened the final product without compromising artistic integrity. Throughout the project, they maintained a positive, proactive attitude that made the experience genuinely enjoyable.

The final artwork was polished, striking, and expertly executed, capturing exactly what we had hoped for.

2025年11月14日
Arcadia Publishing ロゴ

Arcadia Publishing からの回答

Thank you so much for taking the time to share such a detailed and thoughtful review.

It was a genuine pleasure to collaborate with you on this project. We’re delighted to hear that the process felt smooth and supportive throughout — our team is committed to delivering creative solutions while maintaining clear communication and respecting every deadline.

We’re especially pleased that the final artwork captured your vision so accurately. Feedback like this means a great deal to us and motivates our team to keep raising the bar.

We look forward to the opportunity to work with you again in the future!

5つ星のうち5の評価

GREAT SERVICE

2025年11月10日
Arcadia Publishing ロゴ

Arcadia Publishing からの回答

Thank you for the great feedback! We're thrilled you had a positive experience — providing excellent service is always our goal. 😊

5つ星のうち5の評価

Quick

Quick, easy, & efficient thank you!

2025年10月23日
Arcadia Publishing ロゴ

Arcadia Publishing からの回答

Thank you for your kind words! 😊
We’re glad you found the process quick, easy, and efficient — that’s exactly what we aim for.
We really appreciate you taking the time to share your experience!

5つ星のうち5の評価

Customer service feedback

With the advent of AI, customer service and human interaction appears to be waning for a lot of companies but not for Arcadia Publishing, from the very first contact to the completion of the advertisement the staff continued guidance and patience was of top notch quality.

2025年9月4日
Arcadia Publishing ロゴ

Arcadia Publishing からの回答

Thank you so much for your kind words. We’re delighted to hear that you found our team’s guidance and support to be helpful throughout the process. At Arcadia Publishing, we pride ourselves on keeping that personal touch at the heart of everything we do, even as the world becomes more automated. It’s wonderful to know this made a difference for you, and we truly appreciate your feedback.

5つ星のうち1の評価

If I could give zero stars I would

If I could give zero stars I would. I am not the type to write a poor review, in fact, this is my first one. But after what our business experienced with this company, I think it's worth sharing how incredibly frustrated we are and to BEWARE with any type of "Advertising Campaign" they try to sell you. DONT DO IT.

We are a small business operating in Southern California. We were approached by the Arcadia Publishing sales team who sold us on a $10K brochure campaign for Berkshire Hathaway. It was expensive, and we had just expanded our business but it seemed like a great opportunity to showcase our company and the solutions we offer homeowners. They required the entire payment upfront which was interesting, but we did it. As the process continued, we noticed there were delays in getting the product delivered to the venue within the timeline they outlined. They kept telling us it was due to freight and shipping issues. A year later with no product, we find out the venue they sold the campaign for closed down and they frantically had to find another venue to take over. The issue is that this other venue was not in the location we were trying to advertise in and they never told us anything. As time went on, we became frustrated with the lack of transparency. I decided to call the new venue myself so we could get accurate information. The VP of the venue told me that his experience with Arcadia Publishing was horrendous. Not only did they harass them into taking over the project in which they didn't want in the first place, but when they received the product, they had printed it for a completely different city in a different county and had to redo it. All this to say that I was told that the campaign we spent $10K on, was sitting there collecting dust because the product was horrible and they didn't want their name on it. I reached out to Arcadia publishing for help because we wanted a refund, or some kind of effort to make it right. After pushing and pushing I was directed to someone who did their best to assist. When he brough it to Arcadia Publishing's COO, the COO shut it down and said they can't do anything and that was how we were responded to. When I told them that we were going to be left with litigation because this feels like a bait and switch, they forwarded me over to their attorney. When I asked the attorney for assistance, they ignored me. I have followed up several times and they are refusing to respond. So now we have contacted an attorney and are going to proceed with legal action since they have determined we have a strong case. It's just so unfortunate that we have to go through all of this with a $70M company who took advantage of a small business owner. Disgusting.

2025年5月31日
自発的なレビュー
Arcadia Publishing ロゴ

Arcadia Publishing からの回答

Thank you for sharing your experience, and we’re truly sorry to hear how frustrated and disappointed you feel. This is certainly not the experience we want any of our clients to have.

We take feedback like this very seriously and would like the opportunity to review the details of your campaign to see how we can address your concerns. Please contact us directly at customer-services@arcadiapublishingltd.com so we can investigate this further and work toward a resolution.

Your experience matters to us, and we’d like the chance to put things right.

5つ星のうち4の評価

The magazines turned out very nicely

The magazines turned out very nicely, quality is great.

Jodie was very helpful throughout this process.

2025年6月26日
自発的なレビュー
Arcadia Publishing ロゴ

Arcadia Publishing からの回答

Thank you for the lovely feedback! We're so pleased to hear you’re happy with the quality of the magazines. Jodie will be thrilled to know her support made a difference—she’s always happy to help!

5つ星のうち5の評価

Patience

Patience, trustworthy and details to customer service and satisfaction.

2025年6月18日
Arcadia Publishing ロゴ

Arcadia Publishing からの回答

Thank you for your kind words! We're glad you felt supported throughout the process. Providing patient, trustworthy service and focusing on the details is exactly what we strive for. We really appreciate your feedback!

5つ星のうち5の評価

Handled with Care

They handled everything with a sense of excellence and professionalism that gave me peace of mind throughout the process.

I truly appreciate the way Century 21 treated me, not just as a transaction, but as a person. That kind of service matters. InSPAration Cayman gladly recommend Century 21.

2025年6月16日
Arcadia Publishing ロゴ

Arcadia Publishing からの回答

Thank you so much for your thoughtful review. We're honored to have provided you with a smooth and respectful experience. It means a lot to know you felt truly cared for throughout the process. InSPAration Cayman's recommendation is deeply appreciated!

5つ星のうち5の評価

Professional and on point

very professional and on point, their work and fallowup are very welcoming . They provide a feeling of obligation to may you look great someone is always ready to guide you along the process . without hesitation I would recommend them to you and the world .Thanks Arcadia we at Cayman Handi Services LTD truly appreciate your work.

2025年5月21日
Arcadia Publishing ロゴ

Arcadia Publishing からの回答

Thank you so much for your kind words and recommendation! We’re thrilled to hear that you felt supported throughout the process and that our team made a positive impression. It’s been a pleasure working with Cayman Handi Services LTD, and we truly appreciate your trust in Arcadia. We're always here whenever you need us again!

5つ星のうち5の評価

Attention APARTMENT RENTERS

My experience was not an easy start but ended up being worth it. My building did not not allow me to have this in my apartment, due to the weight and the fact that I am on the 4th floor, please contact your building manager and ask before you purchase. (if you live on the 1st floor, I don’t see an issue). Shipping was going to be half the price of the machine $1100 to bring it to my place, of course this was before I knew I was not allowed to have it. I did ask, but I guess it was not clear the weight restriction. I ended up renting a storage unit in the garage of the building and let me tell you, it was ALL WORTH IT 😉. This machine is extremely smooth, it was a little wavily but It’s because I was not able to anchor to the floor, however, its fine enough for me. I have owned many home gyms, from Tonal to a $4k Inspire Ft2 and nothing has compared to how smooth this machine feels. Bottom line, if you rent, ask first. You won’t regret this purchase ;)

2025年5月5日
自発的なレビュー
Arcadia Publishing ロゴ

Arcadia Publishing からの回答

Hi there, thank you for your detailed review—it sounds like you’ve had quite the journey! However, we believe there may have been a mix-up, as we’re a publishing company and don’t sell or distribute home gym equipment. You might want to double-check the company name and try reaching out to the correct business. Best of luck, and we’re glad to hear your experience ended on a high note!

5つ星のうち5の評価

Working with the staff at Arcadia was…

Working with the staff at Arcadia was pleasant. They walked us through everything, the books came out amazing we are so happy with them.

2025年3月19日
自発的なレビュー
Arcadia Publishing ロゴ

Arcadia Publishing からの回答

Thank you for the lovely feedback! We’re so pleased you’re happy with the final books and that our team made the process smooth and enjoyable. It was a pleasure working with you!

5つ星のうち5の評価

Highly Recommend

Working with Arcadia Publishing was a fantastic experience. Their team exhibited exceptional professionalism, guiding me seamlessly through every stage of the publication process.

2025年4月21日
Arcadia Publishing ロゴ

Arcadia Publishing からの回答

Thank you for the fantastic feedback! We’re delighted to hear you had such a positive experience and found our team professional and supportive throughout the process. It was a pleasure working with you!

5つ星のうち4の評価

Great experience despite the miscommunication

There was some miscommunication at the beginning on what was required as it related to artwork. But once that was resolved, the team worked brilliantly on the proofs and delivered quickly.

2025年4月14日
Arcadia Publishing ロゴ

Arcadia Publishing からの回答

Thank you for your honest feedback! We’re sorry for the initial miscommunication, but we're really glad to hear things came together smoothly once it was sorted. It’s great to know you were happy with the final proofs and turnaround time. We appreciate your patience and the opportunity to work with you!

5つ星のうち5の評価

Polished and Professional Guides!

Jodie and the entire Arcadia team were incredibly helpful and patient as we meticulously produced 5 guides in a short period of time for our company. They went as far to design some custom maps for us and the communication was amazing and always timely. I couldn't recommend them enough for the area guides they produced. The final product is well made, polished and professional. 5 stars!

2025年4月2日
自発的なレビュー
Arcadia Publishing ロゴ

Arcadia Publishing からの回答

Thank you so much for your wonderful review! We're delighted to hear that you were pleased with the guides and the overall experience. Jodie and the team thoroughly enjoyed working with you and are so pleased the custom maps and communication helped bring everything together smoothly. It means a great deal to know that you found the final product polished and professional. We truly appreciate your recommendation and look forward to any future projects together!

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