Advertised falsely as coming from a London boutique. I ordered 2 dresses that looked amazing on the photographs but when they finally arrived (from China) the material is cheap and tacky and they wer... もっと見る
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Kann mich nur anschließen: Finger weg von Ariavoss!!! Grottenschlechte Qualität kommt aus China. Rücksendung nicht möglich, da keine Addresse zur Rücksendung mitgeteilt wird und endlose Larifari-Mai... もっと見る
企業が回答しました
Complete scam. Great communication early with tracking information. Turns out, all of this was a fake. In fact, all communication suddenly ceased. Run away from this company as FAST as you can. AriaVo... もっと見る
Order No. #AR1025 Vilaro-one-piece in black. Absolutely horrible quality and measurements. Ordered a size L but the measurements listed on the website does not match the products actual measuremen... もっと見る
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As an international online store
As an international online store, I had a pleasant experience with the customer care line. My first package was not received by me due to my local post office, Meghan form the customer care team has assisted me with a reship and I’m very excited to receive me package. Thank you to your team with a great service.
2018年7月26日
自発的なレビュー
Aria Voss からの回答
Hi Kimberly,
Thank you for your time in sharing to us your experience. We would appreciate if you can provide to us your order numbers so that we can check the status of your order Kimberly.
Thank you.
Kann mich nur anschließen an alle schlechten Bewertungen
Kann mich nur anschließen: Finger weg von Ariavoss!!!
Grottenschlechte Qualität kommt aus China. Rücksendung nicht möglich, da keine Addresse zur Rücksendung mitgeteilt wird und endlose Larifari-Mails als Antwort kommen, vermutlich um die Rücksendefrist zu überbrücken.
Keinerlei klare Ansagen ob und wann das Geld rückerstattet wird.
2018年7月26日
自発的なレビュー
Aria Voss からの回答
Hi Susanne,
Our sincere apologies for the negative experience you had. Your feedback is important and we would like to make things right. We have sent a direct message to your inbox. We humbly ask you to check it. Thank you.
Aria Voss からの回答
Hi Lousie!
We would like to thank you for sharing this great review about our customer service! We are thrilled that you enjoyed your experience with our shop! We will be sharing your feedback amongst our team. We look forward to working with you again in the future.
Have a fabulous day!
Finger weg!!!!
Nicht mal ein Stern ist es Wert!!!
Die Ware kam nach 4 Wochen aus China und nicht aus Spanien, wie es auf der Website steht ist falsch! Rückgabebedingungen sind nicht nachvollziehbar und sehr streng. Auf jeden Fall wollte ich endlich die Ware zurück schicken und stelle fest, das die angegebene Adresse nicht mal stimmt!
Ich bekomme nicht mal eine Antwort auf meine Emails. Die Adresse stimmt nicht und das Geld ist auch weg!!! Bloß nicht einkaufen!
Habe jetzt mit Anwalt gedroht und werde dies auch umsetzten!
2018年7月24日
自発的なレビュー
Aria Voss からの回答
Hi there Samantha!
Thank you for this awesome 5-star review. We really do appreciate you for sharing this feedback with us. Our company values to put our customers' satisfaction as the top priority. We look forward to serving you again.
Have a marvelous day!
So far, so good!!
I haven't received my order yet but thus far I have found Aria Voss to be very responsive and helpful. I accidentally sent my order with the wrong size and the discount code wasn't accepted. With a simple email both of these issues were quickly and easily resolved.
Based on this experience so far I would recommend this site and will most likely be a return customer.
2018年7月24日
自発的なレビュー
Aria Voss からの回答
Hi Liz!
Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Have a wonderful day!
Aria Voss からの回答
Hi there Tania!
Wow! Thank you so much for this great 5-star review. We are happy to know that you have a very smooth and quick ordering process.
I want to know the status of thw…
I want to know the status of thw shipping please,
Best regards!
2018年7月20日
自発的なレビュー
Aria Voss からの回答
Hi Abigail,
We appreciate your effort. We have sent a direct message to your inbox. We do hope you will check it. Thank you.
Hasta ahora no me llega mi pedido y…
Hasta ahora no me llega mi pedido y nadie se comunica conmigo. Ya va más de un mes
2018年7月20日
自発的なレビュー
Aria Voss からの回答
Hi Pamela!
We would like to sincerely apologize for your negative experience in our shop. However, we'd like to learn more about your situation and what exactly happened. We have sent a message to your inbox regarding your issue. We want to address all your concerns and see that something like this never happens again.
Have a wonderful day!
Lousy client service, mauvais service client
Ordered a bathing suit 2 (two) months ago. It was supposedly sent but I never received it.
Shipment tracking number given by Ariavoss was either wrong or fake (?). In any case it did not exist at the Postal service.
ORDER AT YOUR OWN RISK
Finally i got reimbursed
Commande de maillot de bain il y a 2 (deux) mois. En principe envoyé mais jamais reçu.
Le n° de suivi de la livraison fourni par Ariavoss était soit faux soit bidon (?). Dans tous les cas il n'existait pas pour la Poste.
COMMANDEZ A VOS RISQUES ET PERILS
J'ai finalement été remboursée
2018年7月18日
自発的なレビュー
Aria Voss からの回答
Hi Poriya!
We would like to sincerely apologize for your negative experience in our shop. We want to address all your concerns and see that something like this never happens again. With regards to that matter, we have sent you a direct message to your inbox. The feedback you have provided is one of the only ways we can improve. Thank you!
First order yesterday as a gift
First order yesterday as a gift. Transaction went smoothly and now looking forward to the delivery process being the same. Thank you!
2018年7月18日
自発的なレビュー
Aria Voss からの回答
Hi there Craig!
Thank you for the purchase yesterday. We are happy to know that you have a very smooth and quick ordering process. Rest assured that you will receive your order soon enough.
Have a great day!
Satisfied customer
Website is user-friendly. Would love to see more strapless variety though.
2018年7月17日
自発的なレビュー
Aria Voss からの回答
Hi Christina!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Have a nice day!
Loved the choices and Ease of Use
Loved the choices, the ease of viewing online, the information provided and then ordering was so easy. I will be back for sure. Must add, excellent communicators.
2018年7月16日
自発的なレビュー
Aria Voss からの回答
Hello Catherine,
Great, thank you so much for commending our shop. If you need further assistance we are always happy to help.
Easy to use and was able to order what…
Easy to use and was able to order what I wanted quickly and easily
2018年7月15日
自発的なレビュー
Aria Voss からの回答
Hi Sabrina,
Thank you for commending our site. We do hope you will order again soon.
Have a great collection of swimwear and…
Have a great collection of swimwear and I love it. Fast delivery and quality of the linen is not bad at all.
Thanks,
Cecil
2018年7月15日
自発的なレビュー
Aria Voss からの回答
Hi Cecil!
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future. Have a nice day!
Good prices and excellent customer…
Good prices and excellent customer service. Also arrived quickly.
Will probably purchase again.
2018年7月13日
自発的なレビュー
Aria Voss からの回答
Hi there!
Thank you for this awesome 5-star review. We really do appreciate you for sharing this feedback with us. Our company values to put our customers' satisfaction as the top priority. We look forward to serving you again.
Have an awesome day!
Shopping experience
As of now, my shopping experience with Aria Voss has been great. The website was very user friendly and the merchandise was offered at great prices@
2018年7月13日
自発的なレビュー
Aria Voss からの回答
Hi Vivian,
We are really happy to know you have a great experience in our shop. Hope you will order more soon! :)
Ordered my suit in May
Ordered my suit in May. Posted the same day that it was shipped and "in transit". No tracking number or anything. I have inquired several times and have been told that it is "in transit"...still no shipping information. Was told yesterday that there has been a problem with my suit while 'in transit" and that I could wait for them to send me another one or be given a discount code. I think this company is a scam and rip off. Will not hold my breath to get my money back and I gave up a couple of weeks ago on ever getting my suit.
2018年7月11日
自発的なレビュー
Aria Voss からの回答
Hi Vickie!
Thanks for the review. we are devastated to hear you had such a bad experience with us. We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind. We're working hard to improve this and I promise we'll be much faster next time! I hope you'll continue to work with us and allow us to earn your trust again.
Bellissimo costume
Bellissimo costume, ottima vestibilità, alto rapporto qualità-prezzo, spedizione velocissima.
Davvero consigliato.
Grazie!
2018年7月10日
自発的なレビュー
Aria Voss からの回答
Hi Laura!
Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Looking forward to your next purchase.
I have been waiting a month now and…
I have been waiting a month now and still no items, why take so long, no excuse in this day and age !!!
Not feeling confident !!
2018年7月10日
自発的なレビュー
Aria Voss からの回答
Hi Francis,
We sincerely apologize for the level of service you received. The feedback you have provided is one of the only ways we can improve. We have sent a message to your inbox regarding your issue. We want to address all your concerns and see that something like this never happens again.
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