We had some work carried out this morning by a contractor called Dutch. He was extremely personable and was able to rectify a couple of initially diagnosed big issues with ease and a lot quicker than... もっと見る
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レビュアーのコメントを見てみましょう
Ben C. came to my flat today to replace some light bulbs, but it turned out there was a deeper electrical issue. He diagnosed the problem quickly and arranged a follow-up repair straight away. Really... もっと見る
Harvey did a great job changing a consumer unit today, even though it was more work than he'd been told. Did it with minimum fuss, and to a good standard. 👍 Decent electrician.
Ben C not only was a delight to speak to but listened to my issue, validated my suspicions and fixed the issue. I am now able to use my washing machine and dishwasher. He was wonderful, thank you... もっと見る
企業情報
当該企業による記述
Providing Electrical Services to the private rental sector for over 20 years. We specialise in working with some of the largest provides of property management services, looking after over 250,000 properties.
連絡先
ARK React, Lansbury Estate, Woking, Surrey, GU21 2EP, Woking, 英国
- 01276300222
- office@ark-group.co.uk
- ark-group.co.uk
4.7
優良
135件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 83％に回答しています
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Simon was very efficient and friendly
Simon was very efficient and friendly, timeously.
2026年5月8日
自発的なレビュー
ARK Group Services からの回答
Dear Therasa,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that Simon provided such an efficient and friendly service while attending promptly. Delivering a professional and reliable experience is something we take great pride in.
I will be sure to pass your kind words on to Simon, who will really appreciate your feedback.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Always a good and reliable service from…
Always a good and reliable service from ARK, most recently from Harrison.
2026年5月7日
自発的なレビュー
ARK Group Services からの回答
Dear Shaun,
Thank you very much for your kind feedback and for your continued support of ARK Group Services.
We’re delighted to hear that you’ve consistently received a good and reliable service from our team, most recently from Harrison. Providing dependable, high-quality workmanship is something we take great pride in.
I will be sure to pass your kind words on to Harrison, who will really appreciate your feedback.
Thank you again for your continued support, and we look forward to working with you again.
Best regards,
The Management Team
ARK Group Services LTD
ARK Group Services からの回答
Dear Magpie,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that you received a friendly and professional service. Providing a positive experience for our customers is something we take great pride in.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Very punctual and nice and helpful Dan…
Very punctual and nice and helpful Dan is an amazing engineer.
2026年5月11日
自発的なレビュー
ARK Group Services からの回答
Dear Roberta,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that Dan provided such a punctual, helpful, and friendly service. Delivering a positive experience for our customers is something we take great pride in.
I will be sure to pass your kind words on to Dan, who will really appreciate your feedback.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Ben C was great
Ben C was great, friendly and efficient. I would recommend him and ARK to others.
2026年5月8日
自発的なレビュー
ARK Group Services からの回答
Dear Joe,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that Ben C provided such a friendly and efficient service. Delivering a positive experience alongside high-quality work is something we take great pride in.
Your recommendation means a lot to us, and we truly appreciate your support.
I will be sure to pass your kind words on to Ben, who will really appreciate your feedback.
Thank you again, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Electrical Inspection
Thankyou to Jamie R for carrying out my electrical inspection. I had felt quite anxious having someone here, as I’m on my own, but he couldn’t have been any nicer, and carried out the inspection in far less time than I imagined it would take. Thankyou
2026年5月6日
自発的なレビュー
ARK Group Services からの回答
Hi Julia,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that Jamie R made you feel comfortable and at ease during your electrical inspection. We completely understand that having someone working in your home can sometimes feel a little daunting, so it’s lovely to know Jamie’s friendly and professional approach helped reassure you.
It’s also great to hear the inspection was completed efficiently and quicker than expected.
I will be sure to pass your kind words on to Jamie, who will really appreciate your feedback.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Great service!
Great service from James. Changed our full fuse board for compliance, checked all our lights and sockets were safe (some not earthed properly 😬) and made sure everything was how I wanted it before finishing up Thank you James!
2026年5月6日
自発的なレビュー
ARK Group Services からの回答
Dear Caro,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that James provided such a great service while carrying out your fuse board replacement and safety checks. Ensuring everything is compliant, safe, and completed to the customer’s preferences is something we take great pride in.
It’s great to know that James took the time to thoroughly check the installation and make sure everything was completed exactly how you wanted before finishing the job.
I will be sure to pass your kind words on to James, who will really appreciate your feedback.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Had a really good experience with…
Had a really good experience with dutch, really polite and well-mannered really help me to understand what he was doing.
2026年4月28日
自発的なレビュー
ARK Group Services からの回答
Dear Cieran,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that you had such a good experience with Dutch and that he was polite, well-mannered, and helpful throughout the visit. Taking the time to explain the work clearly and help customers understand the process is something we take great pride in.
I will be sure to pass your kind words on to Dutch, who will really appreciate your feedback.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Great experience from specialist
I've just had a specialist from Ark come in to change my fuse box and what a professional service it was. I have to give Lee Welch high praise for making the whole situation smooth, professional, friendly and even educational. I hope he gets commended for this as he is truly a representation of a great employee for Ark Group Services. Hope others had had the same level of customer service I received, especially from Lee.
2026年5月1日
自発的なレビュー
ARK Group Services からの回答
Dear Junaid,
Thank you very much for your fantastic feedback and for choosing ARK Group Services.
We’re delighted to hear that you were so happy with the service provided during your fuse board replacement. Delivering a smooth, professional, and friendly experience is exactly what we aim for, so it’s great to know Lee Welch made such a positive impression.
It’s especially rewarding to hear that you found the visit educational as well as professional. We believe taking the time to explain the work and help customers understand their electrical systems is an important part of the service we provide.
Your comments about Lee being a great representative of ARK Group Services mean a great deal to us, and I will be sure to pass your kind words and praise on to him.
Thank you again for your support and recommendation, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
ARK Group Services からの回答
Dear Lynda,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that Ben C provided such a friendly, polite, and helpful service. These are exactly the qualities we aim to deliver on every visit.
I will be sure to pass your kind words on to Ben, who will really appreciate your feedback.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Ben C did an excellent job and carried…
Ben C did an excellent job and carried out the work efficiently! Thank you
2026年4月30日
自発的なレビュー
ARK Group Services からの回答
Dear Penny,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that Ben C carried out the work efficiently and provided an excellent service. Delivering high-quality workmanship is something we take great pride in.
I will be sure to pass your kind words on to Ben, who will really appreciate your feedback.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
James from the company 'ARK' attended…
James from the company 'ARK' attended the property today, very polite, on time and worked effectively, completing the work set out to achieve. Professional throughout and no mess left behind, great worker overall. Thank you.
2026年4月28日
自発的なレビュー
ARK Group Services からの回答
Dear Jodie,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that James provided such a professional service and that he was punctual, polite, and worked efficiently throughout the visit. Leaving the property clean and tidy is something we take great pride in, so it’s great to know this reflected in your experience.
I will be sure to pass your kind words on to James, who will really appreciate your feedback.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Quick and efficient
James was great, very quick and efficient with no disruptions. He clearly informed us of what he was going to do and was very polite.
2026年4月27日
自発的なレビュー
ARK Group Services からの回答
Dear Tanya,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that James provided such a quick and efficient service with minimal disruption. Keeping our customers informed throughout the work and delivering a polite and professional experience is something we take great pride in.
I will be sure to pass your kind words on to James, who will really appreciate your feedback.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Excellent service
Great service by Ben C. Replaced the fire alarms and he alerted me to another alarm that was out of date so I could arrange for it to be replaced.
2026年4月28日
自発的なレビュー
ARK Group Services からの回答
Dear Tom,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that Ben C provided such a great service while replacing your fire alarms. It’s great to know that he also took the time to identify another alarm that was out of date and made sure you were aware so it could be replaced.
Providing thorough and safety-focused service is something we take great pride in.
I will be sure to pass your kind words on to Ben, who will really appreciate your feedback.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Great service by Mack
Great visit from Mack today doing a general check up and service of the electrics in the house. He clearly highlighted what he was doing and why, and gave a clear summary at the end of what recommendations would be for any work. Very professional, polite and would highly recommend him!
2026年4月23日
自発的なレビュー
ARK Group Services からの回答
Dear George,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that Mack provided such a professional and thorough service during your electrical check. Taking the time to clearly explain the work and provide a full summary with recommendations is something we take great pride in.
It’s great to know you found the visit helpful and would highly recommend him.
I will be sure to pass your kind words on to Mack, who will really appreciate your feedback.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
I had Ben C
I had Ben C. Today. Amazing work , polite , explained what he was doing.
2026年4月23日
自発的なレビュー
ARK Group Services からの回答
Dear Paulo,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that Ben C provided such an amazing service and that you found him polite and clear in explaining the work being carried out. This is exactly the standard we aim to deliver.
I will be sure to pass your kind words on to Ben, who will really appreciate your feedback.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Mack visited our property for an…
Mack visited our property for an electrical check and provided a great service. He called in advance to let me know he was coming, was polite and efficient, and explained everything clearly. The whole process was smooth and straightforward
2026年4月23日
自発的なレビュー
ARK Group Services からの回答
Dear Ana,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that Mack provided such a great service and kept you informed ahead of his visit. Being punctual, polite, and clear in explaining the work is exactly what we aim to deliver.
It’s great to know the whole process was smooth and straightforward for you.
I will be sure to pass your kind words on to Mack, who will really appreciate your feedback.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Good flexibility and fast/good service…
Good flexibility and fast/good service from Mike B. Very much a happy customer. Thanks.
2026年4月17日
自発的なレビュー
ARK Group Services からの回答
Dear Ollie,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that you were happy with the flexibility and the fast, high-quality service provided by Mike B. Delivering an efficient and accommodating service is something we take great pride in.
I will be sure to pass your kind words on to Mike, who will really appreciate your feedback.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Mack has visited and completed work at…
Mack has visited and completed work at our property twice. He has always been really great, quick and polite as well as making sure to explain everything so it is always very smooth and easy!
2026年4月22日
自発的なレビュー
ARK Group Services からの回答
Dear Clodagh,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that Mack has consistently provided such a great service across multiple visits. Being quick, polite, and taking the time to clearly explain the work is exactly what we aim to deliver.
It’s great to know that each visit has been smooth and straightforward for you.
I will be sure to pass your kind words on to Mack, who will really appreciate your feedback.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Communication was good
The earlier communication was very clear to arrange the visit. During the visit the engineer was very efficient.
2026年4月16日
自発的なレビュー
ARK Group Services からの回答
Dear Banu,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that you found the communication clear when arranging your visit and that the engineer carried out the work efficiently on the day. Providing a smooth and professional experience from start to finish is something we take great pride in.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
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