Great visit from Mack today doing a general check up and service of the electrics in the house. He clearly highlighted what he was doing and why, and gave a clear summary at the end of what recommenda... もっと見る
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I had a burned fuse at my kitchen which stopped the fridge from working. My agency contacted ARK Group to arrange for a repair. Getting an appointment was straight forward through the phone and the pe... もっと見る
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I had a new fuse box fitted today by Mike B and I have to say what a great job and what a great guy too!!! Job was done in a super efficient time scale with minimal disruption and everything cleaned a... もっと見る
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Engineer waited for me as I was out when he turned up. Engineer was polite and explained what he was going to do and how long he would be. When he finished he said paperwork would go to Chancellor... もっと見る
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企業情報
当該企業による記述
Providing Electrical Services to the private rental sector for over 20 years. We specialise in working with some of the largest provides of property management services, looking after over 250,000 properties.
連絡先
ARK React, Lansbury Estate, Woking, Surrey, GU21 2EP, Woking, 英国
- 01276300222
- office@ark-group.co.uk
- ark-group.co.uk
4.7
優良
83件のレビュー
ネガティブなレビューの 100％に回答しています
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Friendly, professional and thorough
Had Jack in today doing some remedial electrical work. Friendly, professional, and thorough, exactly what you want when ancient electrics go awry. Send him every time, please!
2026年4月15日
自発的なレビュー
ARK Group Services からの回答
Dear Nicholas,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that Jack provided such a friendly, professional, and thorough service. We understand how important it is to have confidence in the work being carried out, especially when dealing with older electrical systems.
It’s great to know he delivered exactly the level of service you expected.
I will be sure to pass your kind words on to Jack, who will really appreciate your feedback.
Thank you again for your support, and we look forward to assisting you again.
Best regards,
The Management Team
ARK Group Services LTD
Great job by Lee Willets
Great job by Lee Willets, polite and helpful. Replaced the fuse board , no fuss, no mess. Excellent job.
2026年4月15日
自発的なレビュー
ARK Group Services からの回答
Dear Andy,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that Lee provided such a polite and helpful service, and that the fuse board replacement was completed smoothly and efficiently. Leaving everything clean and tidy is something we take great pride in.
I will be sure to pass your kind words on to Lee Willetts, who will really appreciate your feedback.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Great experience
Great experience. Mack is highly professional, kind and engaging. Would highly recommend him to anyone needing Electrics done.
2026年4月14日
自発的なレビュー
ARK Group Services からの回答
Dear Johannes,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that you had a great experience and that Mack provided such a professional, friendly, and engaging service. This is exactly the level of service we aim to deliver on every job.
Your recommendation means a lot to us, and we truly appreciate your support.
I will be sure to pass your kind words on to Mack, who will really appreciate your feedback.
Thank you again, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
ARK Group Services からの回答
Dear Adam,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that Jack provided such a helpful service and that you were happy with the work carried out. It’s always great to know our team is delivering a high standard on site.
I will be sure to pass your kind words on to Jack, who will really appreciate your feedback.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Would definitely recommend Mack
The electrician Mack that came today was brilliant. He was professional but friendly and listened to me. He was very helpful and explained everything he was doing. He gave the all clear on one socket but also checked my fuse box as it often randomly trips. On inspection he could see at least 4 faults from when it was installed and has recommended what action should be taken next for which I am very grateful. Would be happy to recommend him to others.
2026年4月14日
自発的なレビュー
ARK Group Services からの回答
Dear Jennifer,
Thank you very much for your fantastic feedback and for choosing ARK Group Services.
We’re delighted to hear that Mack provided such a professional and friendly service, and that he took the time to listen and clearly explain everything throughout the visit. Delivering a thorough and reassuring experience is something we take great pride in.
It’s great to know that he was able to identify underlying issues and provide clear recommendations on the next steps. Ensuring everything is safe and up to standard is always our priority.
Your recommendation means a lot to us, and we truly appreciate your support.
I will be sure to pass your kind words on to Mack, who will really appreciate your feedback.
Please don’t hesitate to get in touch if you need anything further.
Best regards,
The Management Team
ARK Group Services LTD
Reliable and friendly
I recently had Ark Electrical Testing come over for a safety inspection of my home's electrical system, and I was really impressed with their service. From the moment I scheduled the appointment, the team was friendly and professional, helping me reschedule due to my schedule being unpredictable.
When the technician arrived,Ben C, he was punctual and clearly knew his stuff. Ben was friendly and made me feel at ease, even though had completely forgotten about the appointment 😬.
The whole testing process was smooth, fast and thorough.
Overall, I felt that Ark Electrical Testing and Ben C did a thorough job, and their attention to detail really put my mind at ease. I would definitely recommend them to anyone looking for reliable electrical testing services.
2026年4月14日
自発的なレビュー
ARK Group Services からの回答
Dear Miss Lambert,
Thank you very much for your fantastic feedback and for choosing ARK Group Services.
We’re delighted to hear that you were impressed with the service from start to finish, and that our team were able to accommodate your schedule. We understand how important flexibility can be, so it’s great to know this made a difference.
It’s also great to hear that Ben C made you feel at ease and carried out the inspection in a friendly, professional, and thorough manner. Ensuring our customers feel confident and reassured is something we take great pride in.
We really appreciate your recommendation and your kind words about the quality of the service provided.
I will be sure to pass your feedback on to Ben and the wider team.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Ben C
Ben C. Came to my property this morning for an inspection and did his job well. He did the routine checked and answered questions when I have to. Appear to be bery knowledgeable on what he do and competent enough to do his job. Definitely give a five star service.
2026年4月14日
自発的なレビュー
ARK Group Services からの回答
Dear Noel,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that you were happy with the inspection carried out by Ben C and that he was able to answer your questions clearly throughout. Providing a knowledgeable and professional service is something we take great pride in.
It’s great to know you found the service to be five star.
I will be sure to pass your kind comments on to Ben, who will really appreciate your feedback.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Would highly recommend
Lee was great! On time, professional and very friendly. Would highly recommend! Thanks
2026年4月8日
自発的なレビュー
ARK Group Services からの回答
Dear Christian,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that Lee provided such a great service and that you found him punctual, professional, and friendly. These are all qualities we take great pride in across our team.
Your recommendation means a lot to us, and we truly appreciate your support.
I will be sure to pass your kind words on to Lee, who will really appreciate your feedback.
Thank you again, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Ben C came out today and was very…
Ben C came out today and was very friendly and helpful. He explained what was happening clearly and was positive!!
2026年4月13日
自発的なレビュー
ARK Group Services からの回答
Dear Customer,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that Ben C provided such a friendly and helpful service. Taking the time to clearly explain the work and maintain a positive approach is something we take great pride in.
I will be sure to pass your kind comments on to Ben, who will really appreciate your feedback.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Dutch did a fantastic job come in…
Dutch did a fantastic job come in straight to it very nice young man
2026年4月13日
自発的なレビュー
ARK Group Services からの回答
Dear Jamie
Thank you very much for your kind words and for choosing ARK Group Services.
We’re delighted to hear that Dutch made such a great impression and got straight to work while maintaining a professional and friendly approach. It’s always great to know our engineers are delivering both high-quality workmanship and a positive experience on site.
I will be sure to pass your feedback on to Dutch, who will really appreciate your comments.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Great job
Great job, awesome customer service and very accomodating. Keep it up Adam!!
2026年4月9日
自発的なレビュー
ARK Group Services からの回答
Dear John,
Thank you very much for your great feedback and for choosing ARK Group Services.
We’re really pleased to hear that you were happy with the service and found our team to be accommodating throughout. Providing excellent customer service is something we take very seriously, so your comments mean a lot to us.
I will be sure to pass your kind words on to Adam, who will be delighted to hear them.
Thank you again for your support, and we look forward to assisting you again in the future.
Best regards,
The Management Team
ARK Group Services LTD
Excellent service
Excellent service from booking to execution. The electrician who undertook the work today, Mack, was a first rate professional, very personable and efficient, I would have no hesitation in recommending both him and the ARK Group. Thank you Mark 👍👍
2026年4月13日
自発的なレビュー
ARK Group Services からの回答
Dear Mr Llewellyn,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that you had an excellent experience from booking through to completion. It’s great to know that Mack delivered a professional, efficient, and personable service on the day.
Your recommendation means a lot to us, and I will be sure to pass your kind words on to Mack, who will really appreciate the recognition.
Thank you again for your support, and please don’t hesitate to get in touch if we can assist you in the future.
Best regards,
The Management Team
ARK Group Services LTD
Fantastic job thank you Ben C
2026年4月13日
自発的なレビュー
ARK Group Services からの回答
Dear Mr Bodsworth,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re really pleased to hear that you were happy with the work carried out and that Ben delivered a fantastic service.
I will be sure to pass your thanks on to Ben C, who will really appreciate your comments.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Engineer visit
Engineer waited for me as I was out when he turned up.
Engineer was polite and explained what he was going to do and how long he would be.
When he finished he said paperwork would go to Chancellors and didn’t mention any problems so I was surprised to get the report from the estate agent saying our electrical check had failed
2026年4月9日
自発的なレビュー
ARK Group Services からの回答
Dear Lyn,
Thank you for your feedback and for taking the time to share your experience.
We’re pleased to hear that our engineer was polite, kept you informed on arrival, and clearly explained the work being carried out.
We do understand your concern regarding the outcome of the report. To clarify, our engineers on site carry out the inspection, however the final report is reviewed and completed by our Qualified Supervisor in line with compliance requirements. This means the engineer would not necessarily be in a position to confirm or discuss the final outcome at the time.
We appreciate that this can sometimes come as a surprise, and we will take your comments on board as we are always looking to improve communication.
If you would like to discuss the report further, please don’t hesitate to get in touch and we’ll be happy to assist.
Best regards,
The Management Team
ARK Group Services LTD
Excellent service all round
This company went over and above to accommodate our limited availability to have the appointment at a time that suited us. The man was efficient and polite.
2026年4月9日
自発的なレビュー
ARK Group Services からの回答
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that you were happy with the service provided and that our team was able to accommodate your availability. We understand how important flexibility can be, so it’s great to know we could make the process convenient for you.
It’s also great to hear that the engineer was polite and efficient throughout the visit.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Fantastic service
Mack was very friendly and professional and we were very happy with the service provided.
2026年4月9日
自発的なレビュー
ARK Group Services からの回答
Dear Dee,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that you were happy with the service provided and that Mack made such a positive impression. Friendly and professional service is exactly what we aim to deliver on every job.
I will be sure to pass your kind words on to Mack, who will really appreciate your comments.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Jonny and partner were very good
Jonny and partner were very good. They were friendly, thorough and on time.
2026年4月8日
自発的なレビュー
ARK Group Services からの回答
Dear Alex,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that Jonny and his partner provided such a positive experience. Being friendly, thorough, and punctual are all qualities we take great pride in, so it’s great to know this came across during your appointment.
I will be sure to pass your kind comments on to Jonny and the team.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
Mark was really great
Mark was really great, friendly and efficient. Definitely use again. Thank you.
2026年4月9日
自発的なレビュー
ARK Group Services からの回答
Dear Rosie,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that Mark provided such a great service and that you found him friendly and efficient. It’s always great to know our team is delivering the level of service we aim for.
I will be sure to pass your kind words on to Mark, who will really appreciate your comments.
Thank you again for your support, and we look forward to assisting you again in the future.
Best regards,
The Management Team
ARK Group Services LTD
Very thorough inspection and a very…
Very thorough inspection and a very polite electrician. Thank you to Mr Lee Willetts!
2026年4月9日
自発的なレビュー
ARK Group Services からの回答
Dear Bagus,
Thank you very much for your kind feedback and for choosing ARK Group Services.
We’re delighted to hear that you were happy with the thorough inspection and that Lee provided a polite and professional service. These are exactly the standards we aim to deliver on every visit.
I will be sure to pass your kind thanks on to Mr Lee Willetts, who will really appreciate your comments.
Thank you again for your support, and please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
ARK provided excellent service from…
ARK provided excellent service from start to finish - punctual, professional, and clearly knew what they were doing. They quickly diagnosed the issue and fixed it efficiently, explaining everything along the way. The pricing was fair with no surprises. I’d definitely recommend them!
2026年4月7日
自発的なレビュー
ARK Group Services からの回答
Thank you very much for your fantastic feedback and for choosing ARK Group Services.
We’re delighted to hear that you had such a positive experience from start to finish. Providing a punctual, professional service while clearly explaining our work is something we take great pride in, so it’s great to know this came across.
It’s also great to hear that the issue was diagnosed and resolved efficiently, with transparent pricing throughout.
Your recommendation means a lot to us, and we truly appreciate your support.
Please don’t hesitate to get in touch if you need anything in the future.
Best regards,
The Management Team
ARK Group Services LTD
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