Everyone we spoke with was great. Answered our questions, and gave timely responses. We had the unit installed and were walked through the process. When a "glitch" happened after installation, staff... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Our church needed a new chair lift and we got an honest appraisal on our old one and Nate then came and explained our options. We asked many questions over a period of time and every one was answered... もっと見る
企業が回答しました
A great experience all around. Our sales rep, Nate was responsive, thorough and clear giving us guidance on what would work best for us including new and used options. Our installation technician, G... もっと見る
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My salesman was friendly, helpful, knowledgeable and so pleasant. I cannot say the same about the installer/service technician, who was in really miserable mood. He actually yelled at me because th... もっと見る
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企業情報
Arrow Lift - Des Moines について
当該企業による記述
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.
Stair Lifts
Home Elevators
Commercial Accessibility
Service
Other Solutions
Our mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.
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連絡先
4403 Northwest Urbandale Dr, 50322, Urbandale, Iowa, 米国
- (515) 531-0034
4.7
優良
45件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 87％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Safety
Allows my husband to go up and down safely and I use it for elevator transporting stuff down stairs which keeps me safe. So happy with it
2024年4月24日
Arrow Lift - Des Moines からの回答
Hi Zona,
Thank you for sharing your experience! We're thrilled to hear that the stair lift has made such a positive impact for both you and your husband. Knowing that it helps with safety and convenience is wonderful.
If you ever have any questions or need assistance, please don't hesitate to reach out. We're always here to help.
Best regards,
The Arrow Lift Team
Impressed by the quality of the…
Impressed by the quality of the product. Had some problems with installation scheduling and the installer seemed pressed for time but did a good job on the installation and training. I was not aware that the 2nd payment was due at installation; I see that it stated such in the fine print but it would have been helpful to be reminded prior to the install.
2024年4月17日
Arrow Lift - Des Moines からの回答
Hi Paul,
Thank you for sharing your experience. We're glad to know that you are pleased with the quality of the product and the installer's work. We appreciate your feedback about the confusion around the payments. We will work to make sure that is clear.
If you ever have any questions or concerns, please feel free to reach out. We're only a call away!
Best,
The Arrow Lift Team
Arrow Lift - Des Moines からの回答
Hi Brenda,
Thank you for your review! We're glad to hear you renewed your warranty on your stair lift.
If you have any questions or need further assistance, please don't hesitate to reach out.
Best regards,
The Arrow Lift Team
Ease of scheduling appointments and…
Ease of scheduling appointments and knowledge and response of tech
2024年2月20日
Arrow Lift - Des Moines からの回答
Hi Cherie,
Thank you for your review! We're glad to hear that you've had positive experiences with our team.
Warmly,
The Arrow Lift Team
Coming up on two years since Arrow Lift…
Coming up on two years since Arrow Lift was installed in my home! Best investment I made! They called to set up a yearly maintenance check. Service man very kind, knowledgeable, prompt and very thorough! Highly recommend!
2023年6月30日
Arrow Lift - Des Moines からの回答
Hi Dani,
Thank you for your kind recommendation! We're glad to hear about the positive experience you've had with our service technician. We hope you enjoy your stair lift for many years to come!
Best,
The Arrow Lift Team
Trustpilot エクスペリエンス
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
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