Good communication leading up to date of delivery, 10 minutes notice on the day. Younger man was really helpful while the older man was slightly negative when it came to trying to get the sofa through... ãã£ãšèŠã
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Good communication leading up to date of delivery, 10 minutes notice on the day. Younger man was really helpful while the older man was slightly negative when it came to trying to get the sofa through... ãã£ãšèŠã
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I was given a delivery time slot, and to be fair, it did arrive within that timeframe. However, I was also told I would receive a phone call around 30 minutes before delivery, which never occurred... ãã£ãšèŠã
Great communication. Gave me a 2-hour slot between 0630 - 0830 rather than all day so I could plan work accordingly. Regular messages leading up to the delivery day. On that morning, received a text w... ãã£ãšèŠã
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Arrived within time window. New washing machine put in utility room, signed all paperwork and old machine removed, less than 10 minutes. Both ArrowXL guys were amazing, 5* to both of them ð
Weâre ArrowXL by JP Home, the UKâs largest and longest-established two-person home delivery and warehousing specialist. With a focus on bespoke services centred around a customer-first approach, our dedication has allowed us to build up over 40 years of experience in the UK logistics sector.
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Martland Mill Lane, WN5 0LZ, Wigan, è±åœ
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Delivery drivers were very pleasant and kept me up to date with delivery time. A credit to the company
The delivery professionals were extremely helpful and had a kind disposition. Thank you for helping us with this delivery
Like the option given for delivery and then the notification of approx time slot. Item received as advised
They were very polite and friendly. They put my delivery where I wanted it
Amazing and efficient knew when my parcel was every step of the way
Phoned to let me know they were on their way. Bought my goods into the house with care and respected my property.
Drivers contacted me keeping me updated to the delivery time.
Friendly and polite
Great delivery service, delivered on time by two polite and friendly men. Put appliance where I wanted it. Very helpful. Thank you
The two delivery guys I had was amazing, so lovely and polite
Delivery was quick and both gentlemen where very professional and really nice
The items were delivered in a timely manner so I was happy with that. But when asked if the items could be taken upstairs they said no but very bluntly and just dumped the items in the living room with no care taken at all. The corners were damaged, probably due to how rough they were. I paid £50 delivery for 2 childrens beds so the least they could do was take more care and be more polite.
The two delivery men didnât even try to get sofa into the house basically had made up there mind it wasnât going to fit so I asked them to leave it on road side and my mums kind neighbours got it in the house for her as she is 70 and been with out a sofa for 2 weeks as the same 2 men had tried to deliver sofa before and told her the first one wouldnât fit without even trying not happy with this service
Would have been 5 stars but they only phoned when they were at the door, not 30 minutes or so which was stated in the email.
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