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ARS/Rescue Rooter - Blue Dot Services レビュー 

19
•
TrustScore 5段階評価の4

4.2

125 Industry Lane, 21050 Forest Hill, MD, US

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Different techs gave different analyses as to how to fix the À/C. Took too long to get the parts. Time ranges given for “confirmed” appts. were way off. We went a month of hot days/nights without A/C.... もっと見る

企業が回答しました

5つ星のうち5の評価

Quick, courteous and reliable service even on weekends. I have received a call and confirmation on a weekend while I had an urgent issue with AC in an extremely hot day. They’re the best!

企業が回答しました

5つ星のうち5の評価

Guy was honest. He could have told me the refrigerant was low and I would have believed him, but he didn’t. That counts for something when I’ve had so many techs lie or exaggerate

企業が回答しました

5つ星のうち5の評価

Technician was great. Very pleasant and cared about the customer. He made the whole process better. Would recommend to anyone with hvac issues.

企業が回答しました


企業情報

  1. 冷暖房空調設備施工請負業者
  2. ・
  3. エアコン請負業者
  4. 暖房設備施工請負業者
  5. 電気工
  6. 配管工

当該企業による記述

Blue Dot Services of Maryland has delivered trusted HVAC and plumbing solutions in Baltimore and the surrounding areas for nearly 50 years. Our skilled technicians provide expert heating, air conditioning, and plumbing repairs, installations, and maintenance, always backed by a 100% satisfaction guarantee. With 24/7 emergency HVAC and plumbing service, upfront pricing, and background-checked professionals, we prioritize your comfort, safety, and peace of mind. From furnace repair to drain cleaning to air quality solutions, count on Blue Dot for reliable service you can trust. Contact us today to schedule your appointment.


連絡先

  • 125 Industry Lane, 21050, Forest Hill, MD, 米国

  • 410-204-2662

4.2

ほぼ満足

TrustScore 5段階評価の4

19件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(19)

過去12か月のレビュー数: 606件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The requested service initially was…

The requested service initially was more difficult than anticipated originally. However, the service person took it upon himself to go above and beyond to make the result perfect.

2026年8月14日
ARS/Rescue Rooter - Blue Dot Services ロゴ

ARS/Rescue Rooter - Blue Dot Services からの回答

Thank you so much for your review! We appreciate your business.

5つ星のうち5の評価

The staff was very courteous and…

The staff was very courteous and knowledgeable. The technicians that did the installation were professional, friendly and knowledgeable. The entire experience from start to finish was pleasant and stress free.

2026年8月15日
ARS/Rescue Rooter - Blue Dot Services ロゴ

ARS/Rescue Rooter - Blue Dot Services からの回答

Thank you so much for your review! We appreciate your business.

5つ星のうち5の評価

Great service

Great service, quality work, reasonable prices and nice people!

2026年7月29日
ARS/Rescue Rooter - Blue Dot Services ロゴ

ARS/Rescue Rooter - Blue Dot Services からの回答

Thank you for sharing your experience. We're glad you had a great experience with our team. Thank you for choosing ARS.

5つ星のうち5の評価

I have been a customer of Blue Dot for…

I have been a customer of Blue Dot for quite a few years. I have always received very good service.

2026年7月29日
ARS/Rescue Rooter - Blue Dot Services ロゴ

ARS/Rescue Rooter - Blue Dot Services からの回答

We appreciate your review! Thank you for choosing ARS.

5つ星のうち5の評価

Very responsive and great…

Very responsive and great communications! Knowledgeable and efficient service.

2026年7月15日
ARS/Rescue Rooter - Blue Dot Services ロゴ

ARS/Rescue Rooter - Blue Dot Services からの回答

Thank you for sharing your experience. We're glad you had a great experience with our team. Thank you for choosing ARS.

5つ星のうち5の評価

It was Great!

The tech was very friendly, well informed and knowledgeable. I was very pleased with the service he provided

2026年7月12日
ARS/Rescue Rooter - Blue Dot Services ロゴ

ARS/Rescue Rooter - Blue Dot Services からの回答

Thank you for sharing your experience. We're glad you had a great experience with our team. Thank you for choosing ARS.

5つ星のうち5の評価

Great workers

Great workers, very friendly, and they know their trade

2026年7月11日
ARS/Rescue Rooter - Blue Dot Services ロゴ

ARS/Rescue Rooter - Blue Dot Services からの回答

Thank you for sharing your experience. We're glad you had a great experience with our team. Thank you for choosing ARS.

5つ星のうち3の評価

The techs did not light my hot water…

The techs did not light my hot water heater!!

2026年7月9日
ARS/Rescue Rooter - Blue Dot Services ロゴ

ARS/Rescue Rooter - Blue Dot Services からの回答

We apologize that our visit did not meet your expectations. Could you please reach out to our quality assurance manager to discuss what is needed in more detail? You can reach them at: 410-803-4278.

5つ星のうち5の評価

They got here on time

They got here on time. Did what was asked and did not take all day.

2026年6月19日
ARS/Rescue Rooter - Blue Dot Services ロゴ

ARS/Rescue Rooter - Blue Dot Services からの回答

Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.

5つ星のうち5の評価

Guy was honest

Guy was honest. He could have told me the refrigerant was low and I would have believed him, but he didn’t. That counts for something when I’ve had so many techs lie or exaggerate

2026年6月12日
ARS/Rescue Rooter - Blue Dot Services ロゴ

ARS/Rescue Rooter - Blue Dot Services からの回答

Thank you for sharing your experience! We're pleased your service visit went smoothly.

5つ星のうち5の評価

Technician was great

Technician was great. Very pleasant and cared about the customer. He made the whole process better. Would recommend to anyone with hvac issues.

2026年6月14日
ARS/Rescue Rooter - Blue Dot Services ロゴ

ARS/Rescue Rooter - Blue Dot Services からの回答

Thank you for sharing your experience! We're glad our team exceeded your expectations.

5つ星のうち5の評価

Prompt

Prompt, courteous, and informative

2026年6月12日
ARS/Rescue Rooter - Blue Dot Services ロゴ

ARS/Rescue Rooter - Blue Dot Services からの回答

Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.

5つ星のうち5の評価

Excellent Service

Quick arrival. 4 1/2 hours from call to arrival.
Explained everything he was doing.
Didn't try to make up any problems.
Great service and Great tech.
Thanks

2026年6月12日
ARS/Rescue Rooter - Blue Dot Services ロゴ

ARS/Rescue Rooter - Blue Dot Services からの回答

Thank you for sharing your experience! We're glad our team exceeded your expectations.

5つ星のうち5の評価

Quick

Quick, courteous and reliable service even on weekends. I have received a call and confirmation on a weekend while I had an urgent issue with AC in an extremely hot day. They’re the best!

2026年6月11日
ARS/Rescue Rooter - Blue Dot Services ロゴ

ARS/Rescue Rooter - Blue Dot Services からの回答

Thank you for sharing your experience! We appreciate your recognition of our team's customer service.

5つ星のうち3の評価

Different techs gave different analyses…

Different techs gave different analyses as to how to fix the À/C. Took too long to get the parts. Time ranges given for “confirmed” appts. were way off. We went a month of hot days/nights without A/C. Available telephone numbers to call for info on progress or for customer relations to complain were hard to come by. Tech Reggie finally got A/C working. We would like to adopt him for future service needs.

2026年6月4日
ARS/Rescue Rooter - Blue Dot Services ロゴ

ARS/Rescue Rooter - Blue Dot Services からの回答

Thank you for your review and your business! If there is anything further we can do to assist you or a manager you would like to speak with, please reach out to us privately and we would be happy to connect you.

5つ星のうち1の評価

April I had you come out and do…

April I had you come out and do seasonal.check up He did that than in May I seen a leak from pipe outside
that you installed So I called to have someone come out to correct it Scheduled it for Thursday between 12-4 No show I called back again they scheduled it Friday 8am-12 No show Reschedule it for 12-4 Calked it above where it was leaking I called back I wanted refund for 40.00 I paid for seasonal check up Not for 3 no shows I spend 11 hours waiting and when I called they were short handed I am the customer at least they could have not scheduled me if they were not gonna show up I am very disappointed on how I was treated

2026年6月4日
5つ星のうち1の評価

I was not impressed by the car lot…

I was not impressed by the car lot mentality and trying to sell me a new unit. How do you give me a qoute of 24,000$ than a 5000$ return customer discount. 24 hours later send me a qoute for 12,000$$. So if we are playing games with pricing, what else is going on? I will never call Bluedot again.

2026年6月3日

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