Sürecin en başından sonuna kadar, konuya hakim ve deneyimli bir ekiple birlikte ilerledik. Baskılarım benim için çok kıymetli birine hediyeydi, kendisi de çok beğendi. Malzeme çok kaliteli, kargo süre... もっと見る
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We recently had artdesigna make one of their Olive Wood and Moss pieces. They were great at communicating throughout the entire process and allowed us to approve the raw wood pieces and basic layout b... もっと見る
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On receiving our glass wall art we noticed a slight fault with one . Contacted company straight away and they went above and beyond and we received a replacement within a week . And they kept us upto... もっと見る
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Absolutely Delighted....not only does my glass art look superb and a focal point of my kitchen but the back up support has been amazing. The team at artdesigna assisted me with a particular delivery s... もっと見る
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企業情報
当該企業による記述
ArtDesigna was formed by a group of artists committed to replacing outdated art concepts with something sleeker, cleaner, and able to survive longer. Today, our ultra-clear glass prints turn ordinary art into high-quality statement pieces that are easy to clean and will survive in your home for longer.
連絡先
Favoritenstraße, 184/2/24, 1100, Vienna, オーストリア
- +436601581665
- support@artdesigna.com
- artdesigna.com
4.4
優良
433件のレビュー
ネガティブなレビューの 55％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
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Great product quality and price
Great product quality and price. It took a little long to received as shipped from Turkey but was very happy when it arrived. Had been searching some
Time and was the best price I found for this quality.
2023年6月28日
自発的なレビュー
artdesigna.com からの回答
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
A Large Colourful Glass art…
Bought a large Colourful Glass art piece.
Arrived well packed, quickly from Istanbul. With easy to hang fittings and good instructions.
We are both thrilled with our purchase.
2023年6月16日
自発的なレビュー
artdesigna.com からの回答
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
Issues with product, fixed, but took a lot of work to be corrected
Had an issue with my product and it unfortunately took quite a bit to have it addressed properly. They did end up fixing and making it right, but it took multiple emails.
2023年6月10日
自発的なレビュー
artdesigna.com からの回答
Dear Hunter,
We are happy to resolve the issue and sorry to take it a small period of time.
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
artdesigna.com からの回答
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
I purchased one Glass wall Art... then had to get more...
I purchased one Glass wall Art a couple of weeks ago and was slightly concerned as it came from Turkey, and was 20% cheaper than a well known competitor. The Glass Art arrived within 5 days, in perfect condition (via DHL) and is simply superb (School of fish).
I decided to order two more (Painter Octo and Spices and vegetables) placed an order on a Friday afternoon and both arrived four days later. Both in perfect condition. The finish is amazing and the hanging brackets excellent. Almost daily communication from both Artdesigna and DHL made the purchase painless.
Most important, the quality of the Glass Art is nothing short of perfection. I just need a couple more.......
2023年5月12日
自発的なレビュー
artdesigna.com からの回答
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
Fabulous wall art
Fabulous wall art! These items are done so well. Easy to hang hardware. They look fantastic! We have purchased twice from them and are super satisfied.
2023年4月7日
自発的なレビュー
artdesigna.com からの回答
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
I wasnt expecting the quality very…
I wasnt expecting the quality very high, when i receive my product i and i saw i was very happy. i highly recommend, just received my order and already made anothers thanks for the quality. and i love it.
2023年5月10日
自発的なレビュー
artdesigna.com からの回答
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
We cant stop buying these prints
We cant stop buying these prints, last order put us in double digits! great products, great shipping and packaging! Just need to know how to clean the finger prints off from hanging them
2023年5月4日
自発的なレビュー
artdesigna.com からの回答
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
So many great pictures thank you again
I have bought eight pictures already from you now I bought two more I cannot stop buying the pictures from you because they are so beautiful and glass pictures. Thank you for a great service. Hope to see you again and buy something else in in months to come thank you, Michael Winstone
2023年4月20日
自発的なレビュー
artdesigna.com からの回答
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
Wanted something special and I got it!
I had to get my chosen piece to Portugal and wondered if it would arrive in one piece. Absolutely no need to worry cleverly packed. It’s even nicer than I was expecting, love it. I’m sure it will b a talking point when friends see it. Highly recommend, great service, great product.
2023年4月17日
自発的なレビュー
artdesigna.com からの回答
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
That package is well packed
The company has a great service easy to order and was well packed once up on the wall it has been well admired by my family
2023年4月15日
自発的なレビュー
artdesigna.com からの回答
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
High quality design and production
The quality of the glass and the print are top-notch, the designs are amazing. Their staff was also really helpful during the shipment process and responded fairly quickly. I would definitely buy again, highly recommended.
2023年3月1日
自発的なレビュー
artdesigna.com からの回答
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
Refusal to return items for exchange
I emailed 4 times to return the 7 pieces I ordered to exchange with custom art I wanted to upload as I wasn’t satisfied with the print quality, they responded once, ignoring my question on how to return the items, then subsequently ignored my emails. Conveniently they have no number to talk to anyone directly either. So they totally ruined what could’ve been a good experience.
2023年1月12日
自発的なレビュー
artdesigna.com からの回答
Dear Goodluck,
Thank you for bringing this to our attention. We understand your concerns regarding returning orders after using them. As per our return policy, we only accept returns for items that are unused and in their original packaging.
We apologize if this policy was not clearly communicated to you earlier. We take responsibility for any miscommunication and would like to make it right for you.
If you could please provide us with your order number and contact information, we would be happy to discuss this further and find a solution that works best for you.
Thank you for your understanding and we hope to hear from you soon.
Sincerely,
ArtDesigna
Love love love our glass art of the…
Love love love our glass art of the tiger, it will look fabulous when we are ready to hang. Well packed for transit, and excellent customer service, answered all my questions prior to buying. Highly recommended for beautiful art works
2023年2月24日
自発的なレビュー
artdesigna.com からの回答
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
Fantastic product!
Quick and efficient service. With any updates given for delivery etc. Contacted them to see if it was suitable for a bathroom and they verified it was within 12hours. Everyone that sees it loves it!
2023年3月22日
自発的なレビュー
artdesigna.com からの回答
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
Finally received my glass frame
Finally received my glass frame. I placed it on the wall and it looked amazing, but I had to momentarily take it down because I thought angle was off. When I tried placing it back up the whole thing shattered! Broke my heart like the glass waaa.
2023年3月11日
自発的なレビュー
artdesigna.com からの回答
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
Delivered wrong painting!
Hi,
I have purchased more than 10 paintings from this company. The most recent purchase was a disaster unfortunately. I bought a trio of paintings one of which broke. I then ordered a replacement and specified the one I needed replaced. They sent me the wrong one and made no effort to rectify their mistake or compensate for it. Very disappointing considering the cost of the paintings.
Thanks,
Anthony
2022年12月8日
自発的なレビュー
artdesigna.com からの回答
Dear Aderibigbe,
We apologize for any inconvenience caused. We attempted to reach out to you via email in order to resolve the issue, but we have yet to receive a response. If you could please get back to us via email, the problem will be easily resolved.
We look forward to hearing from you soon.
Best regards,
ArtDesigna
The measurement tools were left out of…
The measurement tools were left out of the package. It was hard to put up the picture. Customer Service lied to me about the time of arrival for the picture. It was very frustrating. I ordered this picture on January 7th and didn't receive it until January 23rd.
2023年1月7日
自発的なレビュー
artdesigna.com からの回答
Hello Dear Dawn,
We apologize for the inconvenience you experienced with your order,
We apologize for the delay in shipping your order. Unfortunately, due to circumstances out of our control, such as shipping and handling, there can occasionally be delays beyond our control. Additionally, we apologize for any inconvenience caused by the fact that we were waiting for you to confirm changes to your order before we could begin the process of printing and adding it to the queue. We shared the due time for shipping after you confirmed your order
We understand your disappointment with the delayed delivery of your order. We sincerely apologize for any inconvenience caused, and we are doing our best to ensure that this type of situation does not occur in the future. If you have any further questions or concerns, please don’t hesitate to reach out - we are here to help. Thank you for your understanding.
Warm Regards,
ArtDesigna
Great experience and great art work im…
Great experience and great art work im blown away.i would like to add ive ordered another piece of glass art today. We put the other up on the wall and they are more than we hoped for they look stunning. I will certainly be telling my friends and family.
2023年2月25日
自発的なレビュー
artdesigna.com からの回答
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
The art work was beautiful value for…
The art work was beautiful value for money and easy installation.
2023年2月21日
自発的なレビュー
artdesigna.com からの回答
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
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