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レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

We bought several interior doors, the staff in the store are friendly, they helped a lot with the choice. The price turned out to be cheaper than in other stores. If you need high-quality doors for a... もっず芋る

5぀星のうち5の評䟡

Service is top notch. I called to get some technical details before I placed my order and they were very knowledgeable about their product. I was actually surprised how much technical knowledge the... もっず芋る

5぀星のうち5の評䟡

Excellent quality products and customer service!! Received my order on time and packaged incredibly! I wanted some additional parts... called in and got super friendly service. They looked up my origi... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I installed my first set of bi-pass doors this weekend. I have installed somewhere around 25 doors in the past, but none of the bi-pass variety. The hardware is a bit more complex and time-consumin... もっず芋る

䌁業が回答したした

䌁業情報

  1. むンテリア デザむナヌ
  2. ・
  3. 家具店

さたざたな倖郚゜ヌスから提䟛された情報

Made in the U.S. and handcrafted barn door hardware, elevate your home with affordable Artisan sliding barn doors and barn door hardware.


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

438件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.3

すべおのレビュヌ

(438)

過去12か月のレビュヌ数: 0ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Ordering was easy

Ordering was easy. We had special requests and called for help. Your work associate answered all our needs and helped us process our special order on line.
The order came correct and on time. A great experience.

2019幎8月13日
自発的なレビュヌ
5぀星のうち5の評䟡

I'm very pleased with the doors I


I'm very pleased with the doors I purchased and my client is also thrilled, they are beautiful. And everyone is very nice to work with, they're knowledgible and helpful.

2019幎8月11日
自発的なレビュヌ
Artisan Hardware ロゎ

Artisan Hardware からの回答

Hey, Carol! We're so happy you were pleased with your experience. It was a pleasure doing business with you!

5぀星のうち4の評䟡

Overall the door is very nice

Overall the door is very nice! We are pleased with the finished product..

The wood looks great although there are areas that it looks like the wood was painted and unfortunately our kit did not have the large wood screws to hold it together so we had to run out and buy something that worked.. but not the best solution.

Great customer service -- from the beginning to end.. thank you!

2019幎8月8日
自発的なレビュヌ
Artisan Hardware ロゎ

Artisan Hardware からの回答

Missie,
We're so happy you were please with your door! However, if you are missing items from you order, we would be more than happy to ship that out to you ASAP. Let us know if you need anything. Thank you for your business!

5぀星のうち5の評䟡

Love the handle that we bought for our


Love the handle that we bought for our custom barn door! It is sturdy and very well made and at a great price! Would definitely use this company again! Arrived quickly as well!

2019幎8月8日
自発的なレビュヌ
Artisan Hardware ロゎ

Artisan Hardware からの回答

Denise,
We are so happy you're pleased with your order! We look forward to doing business with you again.

5぀星のうち1の評䟡

Poor business philosophy

Artisan announced a 40% off summer sale just a few days after I received by purchase. I called and asked them to honor the discount on my recent purchase just like most reputable businesses practice. They said no and that they did not want to be taken advantage of by their customers. Hmm. Sounds like they are the ones taking advantage of their customers. For this reason I will never purchase from them again

2019幎8月7日
自発的なレビュヌ
Artisan Hardware ロゎ

Artisan Hardware からの回答

Unhappy Customer,

You placed your order on July 10th and we didn’t launch the sale until July 24th. If a customer calls within a day or two of a sale drop, we are more than happy to honor the sale since their order would still in production.
However, you received your package on July 22nd and sent your first e-mail to us on July 25th and wanted to return your entire order only to purchase it again in order to receive the discount.
We are more than happy to accommodate our customers. This was not a situation where it was in the best interest of you or the company to completely return an order only for us to ship it back out again.
When our customer service representative explained this to you over the phone, you continued to press her to accommodate you in what was a very unfair and unrealistic transaction. If you would like proof of all the dates mentioned above, I would be more than happy to send them to you.

5぀星のうち5の評䟡

I had a great experience with Artisan


I had a great experience with Artisan Hardware. When an issue resulted in our inability to utilize the soft close feature that we purchased, a brief explanation gave us a full refund of the soft close component once returned. We love Artisan Hardware and plan on utilizing them again on our next project requiring merchandise that they feature. Great company!

2019幎7月25日
自発的なレビュヌ
5぀星のうち5の評䟡

I had a couple speedbumps along the way


I had a couple speedbumps along the way for my project, but their customer service was excellent and helped me solve the problem and order a couple more parts to fix it. Everything was shipped in a timely manner and is of high quality. They even were able to extend a sale on those added parts for me. Would recommend to anyone.

2019幎7月18日
自発的なレビュヌ

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