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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Well, I ordered a license plate frame for my daughter's first car. I paid with PayPal, which automatically added an old Po Box as shipping address. I was not able to edit this in the Artistshot... もっと見る

5つ星のうち1の評価

Credit card processed payment, but no movement on order! Lack of decent customer service is inexcusable. Already filed a report with BBB. I can't believe people aren't taking action against this fraud... もっと見る

企業が回答しました

5つ星のうち4の評価

I received my custom hoodies, which is great quality and as expected. The company is legit I was able to speak with someone sms, his name was Max. The processing time took a week and didn’t update unt... もっと見る

企業が回答しました

5つ星のうち3の評価

It appears this company is hit and miss . A follow-up review , got my shirts, good quality, took 3 weeks from my order to receive the product , had to pay custom charges (shipped to Canada) , overall... もっと見る

企業が回答しました

企業情報

  1. ショッピング・ファッション

当該企業による記述

Artist Shot has been in the industry since 2004. Our goal first started with embroidery and as time progressed we have also become experts in screen, digital, and plot printing methods. As of today we had more than 40,000 happy customers around the world who continue to trust our business. Over the years, we have mastered in customizing and printing to provide our customers with the best quality of service. It is our priority to satisfy each customer with their request. We offer some of the best rates along with quality in the market. We take pride in our business and feel gratification by making others happy. Custom clothing means wearing your thoughts and sharing your creations with the world and it is our job to bring them to life.


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2.6

期待以下

TrustScore 5段階評価の2.5

354件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

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2.6

すべてのレビュー

(354)

過去12か月のレビュー数: 14件

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5つ星のうち1の評価

I ordered a 1942 iron-on patch on 7…

I ordered a 1942 iron-on patch on 7 July. It took over a month to get to me and when it finally arrived the graphics are pale and patchy, nothing like the vibrant colours on the web page. I won't be using the patch, or the company again. It cost US$21.49 to buy and ship, it was supposed to go on the back of a handmade quilt for a friend who turns 80 this year. I will not be putting something go awful on this gift. Not happy.

2022年8月15日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Hello Claire, we are very sorry you had this experience with us, please respond to our request for us to better help you and improve your experience with Artist Shot!

5つ星のうち5の評価

10/10 product and Company

I am more than happy with my order! I ordered a patch on Sunday, it was shipped Monday morning, arrived on Thursday in perfect condition and was better than I could have imagined

2022年8月13日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Hello Daniel, please remember we will be here for you anytime!

5つ星のうち5の評価

Amazing customer service support!

I love my purchase of the RBG t-shirt! It is artistically well executed and of quality material.
Since I was out of town, upon delivery, the pkg was picked up by a neighbor, without my knowledge. I assumed there was a delay in delivery. When I contacted customer service, I immediately received a response with guidelines on next steps. Again, the delivery was timely, and the pkg eventually found its way back to me. Am most impressed by customer service support and commitment to make things right. Would definitely order from Artist Shot again!!

2022年8月11日
自発的なレビュー
5つ星のうち1の評価

Horrible customer service

I ordered a T-shirt from this company. When I received it, the graphic was not centered properly. I contacted the company to let them know and resolve the issue.
I had sent a picture of the shirt, and apparently the quality of the picture wasn’t good enough. I should not have to jump through hoops to get the product that I had paid for.
So, right now I’m exchanging emails to get this resolved. It’s a stupid T-shirt. They should just print another one and send it out. I paid $26 (including shipping) for a T-shirt that could not have cost them more than five dollars to make.
Update: 8/16/2022
I Contacted the company per their request (see their response). Haven’t heard a single thing from them.

2022年8月2日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Hello Dean, we beg your pardon for this situation, please let us know the details requested for us to proceed with a resolution and improve your experience with Artist Shot, thank you, and please have a lovely day!

5つ星のうち5の評価

Great Quality - Super Fast Shipping - Honest Company - Excellent Customer Service!

Great Quality - Super Fast Shipping - Honest Company - Excellent Customer Service!

Ordered a special Onesie for a baby gift. Very fast shipping, but was disappointed with the printing - it wasn't as dark as in the site picture. Sent an email to customer service and got a very quick response and help.

They reprinted and sent me another one, which was very good - nice, dark printing and again, used super fast shipping.

Can't wait to give this gift! Thank you artistshot for being an honest company, with good products and excellent customer service!

2022年8月1日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Thank you so much for your love, we will be here always!

5つ星のうち1の評価

Not an honest company

Terrible experience, paid for premium shipping, they only shipped one item (which didn’t even get here within a premium shipping time frame) and then crickets… messed them, asked where the other part of my order was and for a refund for my shipping charges. They ignored my request and they said not to worry, that they would honor the rushed shipping and it would be here soon…no tracking number was ever provided and still waiting for my order. I will have to call my cc company, file a complaint and get a new CC. DO NOT USE THIS COMPANY, they are unorganized and dishonest.

2022年7月16日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Hello!

We're very sorry this happened to you, please let us know your order information so we can proceed with a solution for you as soon as possible, we are working to improve every day, thank you again for your comment, and please have a lovely day.

5つ星のうち4の評価

Orderd a hoodie looked at tracking it…

Orderd a hoodie looked at tracking it was awaiting to be received by carrier. Called after 4 days company reordered got item 4 days later. It was as advertised good communication good product

2022年7月14日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Thank you so much for your love!

5つ星のうち1の評価

Not Happy waiting to see what you do

I placed an order on 7/1/22 for a GUNSMOKE license plate. I received it on 7/11/22. However when I opened the packaged was not the same as what was advertised on web page. The web page image basically covered the entire plate which is 12 x 6 but what I received was a 12 x 6 plate with an image that is 6 1/4 x 3 1/4. Not happy called customer service and also sent text requesting for what I ordered to be sent via overnight and that is at their expense. If they fix this problem I will change my opinion but as of right now I view this company as a false advertising operation that post online pictures to get you to order and then send something totally opposite. Please make sure you think twice before ordering.

2022年7月12日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Hello, it seems our reps took your case, please let us know, again, thank you so much for your feedback, we are working every day to make better experiences for our customers, please have a lovely day!

5つ星のうち5の評価

Quality products and exceptional customer service

I'm a huge We Bare Bear's fan and I looooove the mugs they made me. They're beyond perfect. I even customized them. They bring me much joy. Thank you. I also had a little trouble with my order and needed help, the Customer Service Manager Mr. John C. was super kind and helpful. Went the extra mile to get me exactly what I wanted. Thank you again! Basically, quality products and exceptional customer service with care and class. Thank you Artist Shot, can't recommend you enough and can't wait to shop some more. :)

2022年7月12日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Thank you so much for your love Suzanne!

5つ星のうち1の評価

Horrible service

Horrible service. I cannot get anyone to help me with a return. The product is cheap as well. I should have read the reviews before ordering from this company.

2022年6月15日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Hello Amanda,

We are very sorry to read this, please let us know all the information so we provide a solution for you as soon as possible, thank you!

5つ星のうち1の評価

Save your money!

I wish I had read the negative reviews for this lousy company before I ordered two pair of sweat pants. They were listed as 2XL, but they are more like 2XS! All their garments are too small; but yet, they ship them out anyway knowing that they are not true to size! Now, I lose money because they don’t issue return labels for refunds.

2022年6月14日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Hello, it seems one of our reps took the case and solved everything, please let us know, thank you, and please have a lovely weekend!

5つ星のうち3の評価

Terrible (update: mixed) experience with this company

Update—they did give me a refund eventually. Shirts are fun and good quality. I hope they fix their return process.

Ordered a sweatshirt as a gift that was too small. No return label, no option to print one out online. After 3 emails I got an address to return it to. Since there was nothing to enclose from the company, I included a letter with order # asking for a refund. Many more emails; they kept saying I needed to provide a tracking number. Customer service obstructive, borderline rude. I’m out the purchase price plus shipping 3 ways since I ordered another one in a larger size. A very costly gag gift. I’m not sure if they’re just unprofessional or actual scammers.

2022年6月11日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Thank you so much, we hope everything is better now, please keep in mind we will be here for you anytime!

5つ星のうち5の評価

Great customer service

Great customer service. Responds quickly. We ordered a baseball cap when it arrived it was not the color we ordered. I sent an email with picture showing the difference. They responded and mailed the correct color right away. I would buy from artist shot again.

2022年5月31日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Thank you so much for your love, we really appreciate it!

5つ星のうち5の評価

Excellent product quality and customer…

Excellent product quality and customer service. The image is clear and the printing feels high-quality. I will definitely be using them again.

I had an issue with my order and it was addressed quickly within less than 24 hours.

2022年5月24日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Thank you so much, please remember we will be here for you!

5つ星のうち1の評価

The patches said iron on but they were…

The patches said iron on but they were not I even took them to shop and no stick at all . Patches look good I will get them sewned on

2022年4月21日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Hello Antonio,

We checked and it seems the case was taken by one of our customer service representatives, we really want to improve your experience with us, thank you!

5つ星のうち5の評価

Ordered a millennium falcon sticker and…

Ordered a millennium falcon sticker and while it didn’t go as I’d wanted the customer support was top shelf! The original order went AWOL but they were quick to send a replacement with the fastest shipping free of charge. I was also looking for a vinyl matte decal for a car and while these stickers aren’t the kind I needed, they’re fine stickers and they were not presented as car decals. And they said they’d see if their vendor could make a print in matte vinyl for me. Things don’t always work out in online sales but how a company handles these hiccups is what matters.

2022年3月24日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Thank you so much, Mike, remember we will be here for you!

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