Rave Review for Rob Outstanding boiler service Rob was absolutely fantastic from start to finish. He arrived on time, parked sensibly without blocking anyone, and got straight to work. Polite, har... ãã£ãšèŠã
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Spoke to Lee, as sorted appointment out for tomorrow, don't understand why the engeerner can turn gas of and go with out sorting problem, then I have to spend over 24 hours getting someone back. Mak... ãã£ãšèŠã
Weâve had our boiler from A Shade Greener for nearly 15 years now, and the service has been consistently excellent from day one. Any issues weâve had over the years have been sorted incredibly qu... ãã£ãšèŠã
Don has serviced our boiler several times and have never had problems between visits. Today he set up a new thermostat for us and spent time explaining how to use it . Dom is always very friendly an... ãã£ãšèŠã
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Engineer actually turned up on time
Engineer actually turned up on time he was friendly and professional and did a great job.
Rob was excellent Gas service engineer.
Rob was excellent Gas service engineer.
He very thorough and didn't waste his time.
Rave Review for Rob
Rave Review for Rob
Outstanding boiler service
Rob was absolutely fantastic from start to finish. He arrived on time, parked sensibly without blocking anyone, and got straight to work. Polite, hardworking, and clearly very skilled, he carried out a thorough boiler service with real attention to detail. He explained what he was doing, offered helpful advice, and left everything clean and tidy. The boiler is running better than it has in years. Proper craftsmanship, honest service, and a genuinely decent bloke. Highly recommended.
Found out what I needed to know aboutâŠ
Found out what I needed to know about my account
Jodie was most helpful
Removal of restriction on Land Registry
I needed a restriction taken off the Land Registry urgently as I am moving house. I called Lee at 9am and within less than 2 hours, the restriction was off and a copy of the deed sent to me. Fantastic! Thank you Lee.
Boiler
Talking to Sarah put me at
ease and did all i asked also emailed all detailed brilliant.
Jodie was a pleasure to speak too andâŠ
Jodie was a pleasure to speak too and arranged the service and engineer as requested.
Perfect customer service. Thank you Jodie.
Customer service great and resolved myâŠ
Customer service great and resolved my issue in the initial phone call.
call answered in very little time
call answered in very little time
Lucy dealt with my query fast and efficiently
Easy to book service
Letter received so called number & booked service. Confirmation received for date & times
Excellent service from boiler serviceâŠ
Excellent service from boiler service and the staff sending through documentation
Many thanks
Cheerful Lee ,
The call was answered quickly by Lee, he was very cheerful, and also very helpful, he gave me the information I had asked for ,
Cold and dirty
Spoke to Lee, as sorted appointment out for tomorrow, don't understand why the engeerner can turn gas of and go with out sorting problem, then I have to spend over 24 hours getting someone back.
Makes sense for engerner to speak to someone there and then and get job done
Great Service over the years
Weâve had our boiler from A Shade Greener for nearly 15 years now, and the service has been consistently excellent from day one. Any issues weâve had over the years have been sorted incredibly quickly, often the very same day, and always without any fuss.
The service engineers are always friendly, knowledgeable, and genuinely helpful, which makes a big difference. A special mention to Sarah in customer service as well â sheâs always been quick to respond and extremely helpful whenever weâve needed support.
Itâs rare to find a company that delivers this level of reliability and customer care over such a long period. Highly recommended!
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Lee was very helpful and efficient andâŠ
Lee was very helpful and efficient and a pleasant person to deal with.
Highly recommend Lee.
Above and Beyond
Went above and beyond to ensure an engineer visited today ro inspect and repair my leaking boilet
An angel took my call today
I was asked to check the fuse and on calling back, Scott was able to locate a technician who should be with me before noon today. He is an angel. Thank you, Scott.
Engineer Rob came as arranged and all was done and dusted within timeframe. Excellent service all round. Thanks ASG.
Early call back for an out of hours voicemail
Had an error code come up on the boiler and rang out of hours for help. Left a voicemail and the next morning got a call from Lee, who arranged for an engineer to come out to fix the problem - despite the fact that we had, after a few tries, got the boiler to restart. All sorted now!
Our boiler has developed a fault
Our boiler has developed a fault, 1st call could only get an engineer on Monday, 4 days hence, a 2nd call later in the day to " Jodie" resulted in an engineer being booked for 16:00 today, which when yo have a contract is what you want, thank you "Jodie"
5 Star
Words can't express how thankful I'm why because your service is wonderful truthful and helpful over all great
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