i was promised a new phone for my son one year ago. i called and was told he could not have a new phone but to buy one which I did. It has been down hill from there, after being promised at least four... ãã£ãšèŠã
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Horrible Customer service. An totally incompetent agent put me on hold without telling me why and then sent me to the message box of someone(whom I assumed was my claim adjustor). The agent would not... ãã£ãšèŠã
The gentleman that helped us was amazing! He explained everything in details & answered any & all of our questions about the difference in Whole & Term insurance. Helped find one for each of us (3 peo... ãã£ãšèŠã
We received a cold call from a representative to purchase insurance for our washing machine. To ensure this was not a scam, we requested an email from the Company before making payment. After receiv... ãã£ãšèŠã
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AssuranceIQ is a digital insurance and financial co., creating custom-tailored plans. Acquired by Prudential (NYSE: PRU) to further the joint mission of improving financial wellness across the world.
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98004, Bellevue, ç±³åœ
- contactus@assurance.com
- assurance.com
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Insurance review
I give Ms. Gay the agent 150k percent rating of awesome. I give the computer system a negative 150k. The technical issues were horrible. Ms. Gay did a wonderful job.
My agent T Scott very patient
My agent T Scott very patient, polite, his personality is awesome, he took his time to explain the things I didnât understand and he was patient in answering my every question heâs a great asset to the team. He even called to let me know that the final approval had been mad to the policies. Love his persona
I was very pleased with how smooth theâŠ
I was very pleased with how smooth the whole process was. Gay Glenn explained everything to me so I would know exactly what to expect.
Excellent Service Thank you for answerâŠ
Excellent Service Thank you for answer all my questions and explain in a kind and understanding manner Thank you for you help.
First time call to Assurance.
First time call to Assurance.
I called to make sure I had everything I needed in Medicare. He asked me about 5 questions and hung up
the phone, with no opportunity to ask any questions.
My agent Ms Gay Glenn
My agent Ms. Gay Glenn did a great job, she answered all my questions.
Travis appeared knowledgeable andâŠ
Travis appeared knowledgeable and understanding about my circumstances concerning my age and concerns about my family. Highly recommend.
very good experience
Gay Glenn did an awesome job!
Gay Glenn did an awesome job!! She was really helpful in getting me coverage!!
Gay Glenn was very professional
Gay Glenn was very professional as well as personable. She did an excellent job presenting all information and patiently answering my many questions. I would recommend her and the company to anyone in the market for an insurance product!!
Relieved .... Agent was very helpful andâŠ
Agent was very helpful and understanding. She was able to get me into a policy in my budget for end of life expenses. Explained everything so that I understood exactly what I was getting. I am very relieved to know my family will not be burdened with final arrangement expenses at time of my passing.
Thank you
Very good group of people Gay knew myâŠ
Very good group of people Gay knew my worries and listen to what I was looking for. Gay was a big help took all the worries I had
Gay Glenn was very professional andâŠ
Gay Glenn was very professional and extremely helpful. You guys should be proud to have her working for your company. She made everything easy to understand. Thank Gay Glenn, I sincerely appreciated your help.
Gay Glenn provided me with exceptionalâŠ
Gay Glenn provided me with exceptional service. She was friendly, polite and very helpful. She answered all my questions, took the time and gave scenarios and comparisons so I would better understand the importance. My family will not be burdened with my burial expenses nor my debts now. Thank you Gay and Assurance Co.
Awesome first experience
This is my first time applying for health benefits. So I was skeptical at first but my agent Melissa Saunders helped find me a great and affordable health plan Iâm very thankful for her help
Wont pay for water damage
Wont pay for water damage unless you know the exact date that the leek started, not when noticed. If you have to make a claim for water damage tell them it happened 2 days before you file or they will screw you!!
Gaye Glenn was veryâŠ
Gaye Glenn was very knowledgeable, professional and courteous. The process was tedious due to the underwriting process. However, due the Gaye's pleasant manner we both endured.
Assurance keeps calling me over and over and may have sold my information.
Assurance Insurance has called me over a hundred times in the last month from different numbers each time--I have asked repeatedly for their robot "Alex" to quit calling me, but it keeps on calling sometimes 10 times a day. I feel that they may have sold my name and number to other scammers. I have talked to about 15 agents from Mutual of Omaha and Select Quote who are referred by the robot, and they are nice and have tried to get my name off the calling list. I work nights and haven't had much sleep in a month because they call so much. Please do not use Assurance because they are abusive and will call over and over and over even though you have asked them to stop multiple times. I would never ever use Mutual of Omaha or Select Quote because they use the Assurance robot. Please beware of giving Assurance your name and number.
The agent
The agent, Melissa Saunders was very knowledgeable, patient, listened to my needs, and selected the most affordable insurance I could still afford. She explained everything to me. Thank you for that.
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