i was promised a new phone for my son one year ago. i called and was told he could not have a new phone but to buy one which I did. It has been down hill from there, after being promised at least four... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Horrible Customer service. An totally incompetent agent put me on hold without telling me why and then sent me to the message box of someone(whom I assumed was my claim adjustor). The agent would not... もっと見る
The gentleman that helped us was amazing! He explained everything in details & answered any & all of our questions about the difference in Whole & Term insurance. Helped find one for each of us (3 peo... もっと見る
We received a cold call from a representative to purchase insurance for our washing machine. To ensure this was not a scam, we requested an email from the Company before making payment. After receiv... もっと見る
企業情報
当該企業による記述
AssuranceIQ is a digital insurance and financial co., creating custom-tailored plans. Acquired by Prudential (NYSE: PRU) to further the joint mission of improving financial wellness across the world.
連絡先
98004, Bellevue, 米国
- contactus@assurance.com
- assurance.com
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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この企業のTrustpilot 利用方法
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Mr. Lippel
Mr. Lippel was knowledgeable and very professional during our conversation.
Thank you.
Gay Glenn - Professional, Knowledgeable, Patient and Down to Earth
Gay Glenn did an exceptional job at listening to my needs and directing me to the appropriate policy. She offered multiple insurance policy solutions, took all the necessary time needed to expertly explain their features, benefits and differences in order to give me the confidence I needed to pick the best policy to accomplish my goals within my budget.
Tim Ahrens was professional
Tim Ahrens was professional, no pressure to purchase and Tim made me feel like he was concern.
Steven Lipel liked his mannerism.
Assurance makes choosing best healthcare plans easy!
Assurance provided me with several plan options from their on-line website with clear details and ease for selecting a plan that best fits my healthcare needs. I did not have to be inconvenienced by phone calls or text messages. All the information I needed was right there in front of me on my smartphone. I can easily make an informed decision. Thank you, Assurance!
Jason was awesome and helped me alot…
Jason was awesome and helped me alot getting coverage for my family.
Gay Glenn
Well first of all the agent (Gay Glenn) spoke clear and comprehendible English!!! She helped me to get a final expense policy that I could afford since I am on a fixed income. She was very well informed and good at her job!!! She helped me resolve a responsibility that I have been procrastinating over for way too long (A+)
Thanks again Gay Glenn
Sincerely Danny joe Brown
Gay Glenn was a pleasure to speak with
Gay Glenn was a pleasure to speak with. She explained every aspect of the different life insurance policies until she was sure I totally understood what I wanted and what I needed. She was very friendly, I felt like I was speaking to a friend. I Am really happy with the policy I got and have told several people about it already.
Horrible Customer service
Horrible Customer service. An totally incompetent agent put me on hold without telling me why and then sent me to the message box of someone(whom I assumed was my claim adjustor). The agent would not identify herself and did not send me the adjustor's name. I had to call back and waisted 20 minutes trying to get a supervisor. Total disaster- can't wait to find out how my claim is adjusted.
Great communication
Great communication. Information given was understandable and my questions were answered with knowledge of products.
Jason was knowledgeable
Jason was knowledgeable, professional and compassionate. His knowledge was keen, his customer service excellent. Thank you.
Jason Wilson was a very pleasant and…
Jason Wilson was a very pleasant and informative representative of the insurance policy I chose
Gay Glenn helped me Very helpful and pleasant . She was a Godsend.
Gay Glenn helped me. She was wonderful. So kind and patient, answered all my questions. The information was just what I needed. She was the only one that seemed to care out of all the other companies I talked to. She was interested in what I needed not just selling me a policy. I want to thank her.
Steven Lippel
Your agent, Steven Lippel, was patient, thorough and extremely helpful. He made me fell comfortable with my decision and was very helpful guiding me through the application. I don't like doing things electronically, but he helped me all the way.
Gay was very professional and pleasant
Gay was very professional and pleasant. She had great knowledge as well.
Lyn was great and was able to answer…
Lyn was great and was able to answer all of my questions.
Gay Glenn was extremely knowledgeable
Gay Glenn was extremely knowledgeable, well informed, and professionally mannered towards me. She left highly satisfied with the information I was trying to achieve.
I highly recommend anyone needing information about insurance to get in touch with Gay Glenn.
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