A Taste of the States UK ロゎ
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A Taste of the States UK レビュヌ 745

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TrustScore 5段階評䟡の3.5

3.6

菓子屋
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5぀星のうち5の評䟡

Fairly expensive but then the travel distance and import duty can't be avoided, but pleased to be able to satisfy a craving from back home. I usually have to wait until someone is travelling from the... もっず芋る

5぀星のうち3の評䟡

Got two £20 mystery boxes, one as a gift and one for myself, the delivery stated 2/4 working days, didn't arrive until 7 working days later. Not much variety of difference between the two boxes. Prett... もっず芋る

5぀星のうち4の評䟡

I made an order on Sunday 3rd July order number 111805. I made a request to receive items with the latest expiry date possible. However, I did not expect to receive expired items. All of the... もっず芋る

䌁業情報

  1. 菓子屋
  2. 補菓

さたざたな倖郚゜ヌスから提䟛された情報

UK based online store specialising in a wide range of imported American snacks & treats... including chocolate, candy, gum, soda, hampers, savoury snacks, cereals and cakes! Express UK Delivery.

連絡先

3.6

たあたあ

TrustScore 5段階評䟡の3.5

745件のレビュヌ

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この䌁業は顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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5぀星のうち5の評䟡

Such an amazing site

Such an amazing site! Everything was perfect, definitely ordering from this site again!

2023幎1月14日
A Taste of the States UK ロゎ

A Taste of the States UK からの回答

Hi Lacey,

Thank you so much for leaving a review. ☺

We are so glad to hear that you loved your order and that you would purchase from us again!

As we are a small business here at ATOTS, every bit of good feedback is greatly appreciated and does so much to help us out.

Thank you for your order and for being an ATOTS customer! ☺

5぀星のうち3の評䟡

Was ok swapped alot of my sweets and


Was ok swapped alot of my sweets and unfortunately they swapped one of my favourite sweets. The packaging Is nice.

2023幎1月12日
A Taste of the States UK ロゎ

A Taste of the States UK からの回答

Hi Chantelle,

Thank you so much for leaving a review. ☺

We are so glad to hear that you loved your order, however we can only apologise for the substitutes we made to your Build A Bag. Unfortunately it is very difficult to keep all of the sweets in stock all of the time, due to our suppliers, and so we occasionally have to substitute sweets for something very similar or make the weight up with the other options you have chosen. We understand that this can be frustrating when your favourite sweets are out of stock and we try our best to avoid disappointment by keeping our stock levels as high as possible.

As we are a small business here at ATOTS, every bit of good feedback is greatly appreciated and does so much to help us out.

Thank you for your order and for being an ATOTS customer! ☺

5぀星のうち2の評䟡

5 out of 6 bags arrived ripped

5 out of 6 bags arrived ripped

Don’t get me wrong the mystery bags seemed good value hence why I ordered 6 to give out to my nephews and cousins for Christmas, however 5 out of 6 bags arrived ripped meaning I could not give them and have lost out on money. I emailed them as soon as I noticed (21st December) and to this day I still haven’t received an email back. I don’t like to leave bad reviews however this is awful customer service and won’t be ordering again

2022幎12月30日
自発的なレビュヌ
A Taste of the States UK ロゎ

A Taste of the States UK からの回答

Hi Grace,

Thank you for taking the time to leave us a review and for placing an order with us!

I am so sorry to hear that your parcel was damaged in transit. Although we try our absolute best to package our items in a way that prevents this from happening, unfortunately the handling of our parcels as soon as they leave the warehouse is out of our control and any damages are reported to our couriers.

I have just checked our system and can see that your email was received while we were shut for the Christmas break, which meant that it took us a couple of weeks to get back to you and to issue the refund for the damaged items, however we did respond and issue the refund within our first 48 hours back at work in the new year.

I hope this helps to clear this issue up, however if you have any further queries, please get in touch with us via email at help@atasteofthestates.com and we will be more than happy to help. 😁

5぀星のうち1の評䟡

Over 3 weeks have gone by and nothing


Over 3 weeks have gone by and nothing has happened with my orders. The customer support is the worst i have ever experienced, and they dont even bother to answer for the most part.

Avoid this crappy store at all cost. I got scammed of well over 200£.

Currently issuing a scam report to my bank in hope of getting my money back

2022幎12月21日
自発的なレビュヌ
5぀星のうち1の評䟡

Not worth it...

I ordered the mystery box for £50 and i can tell you now that there was not £50 worth of stuff in there. Really disapointing. Wont be getting anything from there again.

2022幎12月18日
自発的なレビュヌ
5぀星のうち5の評䟡

I ordered on the 28/11 and delivery


I ordered on the 28/11 and delivery received on the 7/12, not A Taste of the States fault at all, Royal Mail strikes led to the delay.
Penny was very helpful when I contacted them to chase delivery
The items have arrived, well packed and I may have already opened a bag of pick n mix
good selection of sweets 😀

2022幎11月28日
5぀星のうち1の評䟡

FALSE ADVERTISEMENT OF DELIVERY

Ordered on a Monday showed on website if ordered before 3pm it was next day delivery tracked with dpd. emailed Tuesday to have an update then get a notification dpd are expecting it. dpd says will be delivered thursday yet thursday comes and tracking shows we are expecting your parcel. Trued contacting numerous of times byt noone answers DONT ADVERTISE next day delivery if you cannot provide it

2022幎12月5日
自発的なレビュヌ

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