Ateex.Cloud レビュー 118

Ateex.Cloud からの回答

2026年1月31日

Dear,

Thank you so much for your kind words! We are incredibly happy to hear that you have been enjoying Ateex Cloud for several months now.

There is no better compliment than a long-term customer who is satisfied with our service. We are committed to providing you with the same "too good" experience for many more months and years to come!

Thank you for choosing us as your hosting partner.

Best regards,
Team Ateex

Ateex.Cloud からの回答

2025年10月3日

Hi SINCE ARMY,

We’re very sorry to hear about your experience and appreciate you bringing this to our attention. We strive to provide reliable VPS performance and responsive support, and it’s clear we fell short in your case.

We would like to investigate this further to resolve the issues you’re facing. Please reach out to our support team at with your VPS details so we can assist you directly and improve your experience.

Thank you for your feedback—it helps us serve our customers better.

Best regards,
Team Ateex

Ateex.Cloud からの回答

2025年9月24日

Hi XPLR,

Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with Ateexcloud. Your kind words mean a lot to us and motivate our team to keep delivering the best service possible.

We truly appreciate your support and look forward to serving you again in the future. If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out!

Warm regards,
Team Ateexcloud

Ateex.Cloud からの回答

2025年8月23日 に更新

Hello Parth,

We take all feedback seriously, but after a thorough review, we can confirm that the claims made in this review are false. Ateex.Cloud is fully operational, uses the hardware as advertised, and maintains a legitimate.

Our support team responds promptly to all genuine tickets and inquiries. Any account suspensions are done only after proper investigation and in accordance with our terms of service. We take data security and uptime seriously, and all servers are monitored to ensure reliable performance.

We encourage users to reach out directly to our support team for any issues rather than relying on unverified claims. Misleading reviews like this can harm our reputation and confuse prospective customers.

Thank you,
Team Ateex

Ateex.Cloud からの回答

2025年8月23日

Hello Subhash,

Thank you for taking the time to share your feedback. We are very sorry to hear about your negative experience and appreciate the opportunity to address your concerns.

First, we want to clarify that we do not and will never use leaked or unauthorized software. All our services are built on licensed, industry-standard platforms, and customer data protection is a top priority. We take all measures to ensure the security and reliability of our systems.

Regarding your comments about our support team, we understand that sometimes communication may not meet expectations, and we sincerely apologize if our service did not meet your needs. We are actively investing in additional training and resources to improve the quality of support for all clients.

We would also like to clarify that our business is legitimate and committed to transparency. Any references to partnerships or affiliations are made in good faith, and we welcome verification by any customer. Our goal is always to operate professionally and responsibly.

We regret if you ever felt mistreated or disrespected. That is not how we conduct business, and we are reviewing internal processes to prevent such experiences in the future.

As we already requested via Trustpilot, the email you provided is not matching our records. We kindly ask you to share accurate information so we can verify your account and assist you properly. This will allow us to investigate your concerns thoroughly and provide the assistance you need.

We value all feedback, even when critical, because it helps us improve. Our priority is to ensure a secure, professional, and reliable service for all our customers. Thank you again for bringing your concerns to our attention.

Best regards,
Team Ateex

Ateex.Cloud からの回答

2025年7月19日

Hi strikerra,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn’t met expectations.

We’re actively working to improve server performance and ensure better customer support. If you’re still facing issues, please don’t hesitate to reach out to us — we’re here to help.

You can contact us via:
📨 Ticket Desk: from your billing account
💬 Live Chat: on our website
💻 Discord: https://discord.gg/ateexcloud

We’d love the chance to make things right and give you the service you deserve.

Best regards,
Team Ateex

Ateex.Cloud からの回答

2025年7月30日

Dear Random,

We're truly sorry to hear about your experience and appreciate your feedback.

At AteexCloud, we take performance and transparency seriously. Regarding your concerns:

Swap Usage: Swap is enabled on all machines as a fallback to prevent unexpected crashes. It does not necessarily indicate overloading.

Overallocated Nodes: We do not practice aggressive overselling. All our plans are carefully monitored, and resources are dynamically balanced to ensure optimal performance.

Uptime & Monitoring: Our uptime status page is publicly accessible to ensure transparency. We encourage anyone to review it.

If you have valid evidence or logs, we would be more than happy to investigate this thoroughly. Please reach out to us directly via support@ateex.cloud or open a ticket through your client portal.

We are committed to resolving issues and improving continuously. Your satisfaction matters to us.

Best Regards,
Team Ateex

Ateex.Cloud からの回答

2025年6月17日

Hi A USER,

Sorry to hear that. If you're facing any issue, feel free to contact us through:
• Discord ticket
• Our website support section
• Or email us at support@ateex.cloud

We’re here to help and will make sure your issue gets resolved.

Kindly regards,
Team Ateex

Ateex.Cloud からの回答

2025年2月23日

Dear Shaikh,

We appreciate your feedback and would like to clarify that the hosting plan you purchased clearly includes a 1MB/s I/O limit, as specified in our service details. Our records indicate that during your communications with our support team, you referred to our service as a scam and used language that was disrespectful towards our team members. Due to this behavior, your account was suspended in accordance with our policies on respectful communication.

We remain committed to providing transparent and reliable service and encourage constructive dialogue. Should you wish to discuss your concerns further in a respectful manner, please feel free to reach out to us directly.

Sincerely,
Team Ateex.Cloud

Ateex.Cloud からの回答

2025年1月31日

Hi Rahul,

Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with Ateexcloud. Your kind words mean a lot to us and motivate our team to keep delivering the best service possible.

We truly appreciate your support and look forward to serving you again in the future. If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out!

Warm regards,
Team Ateexcloud

Ateex.Cloud からの回答

2025年1月22日

Dear Roushaan Gaming,

Thank you for your feedback however, we would like to clarify that we do not sell VPS from OVH. Rather, we use OVH IPs as part of our infrastructure to deliver a reliable and secure service to our customers.

Should you have experienced any service issues in particular, we would like to help fix it; please go ahead and write to us directly at support@ateex.cloud or visit ticket.

We appreciate your Feedback and will be working hard to ensure that you as a client do not ever face this situation again

Best regards,
Team Ateex

Ateex.Cloud からの回答

2025年1月23日 に更新

Dear STOKMEN,
It saddens me that this is how you feel. Ateexcloud will always strive to ensure great reliability in service and customer support for every client.

After checking our records, we do not recognize you to be a customer with us. If you have had an issue, a further explanation would allow us to swiftly correct that for you. Please, get in touch with us on support@ateex.cloud or discord ticket.

Sincerely,
Team Ateexcloud

Ateex.Cloud からの回答

2025年1月23日 に更新

Dear NotArYt,

We are sorry to learn of your experience. Ateexcloud takes its claims as a hosting provider very seriously.

Allow us to explain that we are a bonafide hosting provider providing multiple payment methods, including UPI, PayPal, and credit/debit cards, for a transparent and safe environment for our consumers.

Our free server can be lag anytime due to load but our paid service not.

If there were any issues with your server, do contact our support at support@ateex.cloud, and we would work with you to resolve them without delay.

We are at your service because you, the customer, are our priority.

Best,
Team Ateexcloud

Ateex.Cloud からの回答

2024年11月1日

Hi Harsh,

I understand you're upset, but please keep in mind that this platform is for reviewing Ateexcloud's services. Sharing personal attacks or unrelated comments isn't helpful to anyone.

If you have specific issues with Ateexcloud, please provide details about your experience. This will help others make informed decisions.

If you need assistance with your issues, I recommend contacting Ateexcloud's customer support directly.

Best regards
Team Ateex