Excellent quality product, and the customer service was great when I had questions and concerns. I intend to purchase from them again.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Exceptional bespoke work. You can tell real care goes into the design and build — the details are immaculate and the final piece feels timeless and durable. The experience is very personal and tailore... もっと見る
企業が回答しました
I'm so glad I discovered Atlas Accessories. After good amount of time researching different bracelets, I can sense quality when I see it and Atlas over delivered on my expectations. I have already bou... もっと見る
企業が回答しました
I ordered the Accent Bracelet - Vintage Black Snake Vertebrae Beads as I wanted a sleek, lightweight bracelet that I could wear with every outfit. The bracelet is perfect and I don't even notice that... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Atlas is a high quality range of rugged and stylish accessories, hand crafted from symbolic combinations of stones, metals, vintage beads and tactile, durable leather. We combine traditional craftsmanship with a modern aesthetic and a sustainable footprint. All of our Accessories are designed to not only withstand all of life’s adventures, but even improve with age.
連絡先
4.6
優良
108件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent quality product
Excellent quality product, and the customer service was great when I had questions and concerns. I intend to purchase from them again.
2026年10月7日
Excellent
Great products, wonderful and very helpful people! I’d definitely recommend them.
2026年7月1日
Great product and service
2026年4月17日
Atlasaccessories からの回答
Appreciate the review Paul, thank you. Wear in good health!
Bar raising experience
The product quality, communication by the seller, shipping, packaging - everything is simply bar raising. Very happy with my purchase experience & product quality.
2026年3月24日
Atlasaccessories からの回答
That is so great to hear and thank you for taking the time to give us the review. Wear in good health and shout if you need anything at all.
Atlas Silver Leather bracelets
I have had two Altas bracelets on my wrists for over 3 years now and they have become part of who I am.
For me, the combination of leather and silver feels just right and they look as stylish today as ever.
2026年2月12日
自発的なレビュー
Atlasaccessories からの回答
Thanks Anthony for the review - wear in good health and let us know if you need anything.
Silver ingot
Exactly what I wanted. Very good quality necklace, solid silver weighty.
Excellent.
2026年1月15日
Atlasaccessories からの回答
Thank you for the positive review, we really appreciate it. Our silver is always solid, never hollowed, so it’s lovely to know that was felt. Wear it in good health, and let us know if you ever need anything.
The team throughout the entire process…
The team throughout the entire process was really supportive and fast responsive. Definitely will buy again soon
2026年1月13日
Atlasaccessories からの回答
Appreciated your patience as well as we figured it out :-). Let us know whenever you need anything. Wear and good health!
Highly recommend!
Exceptional bespoke work. You can tell real care goes into the design and build — the details are immaculate and the final piece feels timeless and durable. The experience is very personal and tailored, and even when I needed an adjustment/repair it was straightforward and stress-free. If you want custom jewelry that’s crafted with intention, this is the place.
2026年1月5日
自発的なレビュー
Atlasaccessories からの回答
That is great to hear - appreciate the review. Wear in good health!
Horrible experience
I bought 3 bracelets from a stand they had in Peter Jones (London).
After a few months one of them snapped so they advised me to send it in and they’ll fix or replace it.
That is the last time I saw my bracelet.
The messing around with excuses and empty promises started in 2024.
They have not sent out any replacements and stopped all messages.
HORRIBLE EXPERIENCE.
I’m surprised they allow to run a business like this!!!
2025年7月24日
自発的なレビュー
Atlasaccessories からの回答
Dear Francesco,
We are genuinely sorry you have had a bad experience. However, your review contains several statements that are factually incorrect, and we feel it’s important to clarify the situation accurately and transparently.
First, to be clear: we take repairs, aftercare, and customer satisfaction extremely seriously. We repair and replace pieces routinely and without issue, and we would very much like to resolve this for you.
After you returned the bracelet for repair, we attempted to send the repaired piece back to the address provided on multiple occasions. Each shipment was returned to us marked undeliverable. While we fully acknowledge that postal issues can occur and have become worse this past year, we then made several attempts to contact you by email to confirm or update your delivery details. We regularly have issues with Royal Mail but they all get resolved in the end because customers contact us and stay in touch.
Unfortunately, we never received a response or any contact from you and it seemed pointless to repeatedly send it to the same address that clearly was not working.
We offer multiple clearly signposted contact routes - including email, website chat, and WhatsApp - none of which were used to reach out to us at any point. At no stage did we “stop all messages”; rather, we received no reply to repeated attempts to contact you to resolve the issue.
We stand by our products and our service, but we cannot complete a repair or replacement if parcels cannot be delivered and we are unable to make contact.
That said, we would still like to resolve this properly. If you are willing, please contact us on any one of the multiple touch points described above with a confirmed delivery address, and we will prioritise getting your bracelet back to you and communicate with you throughout the process once we have contact so that there is a record of what transpires.
We do, however, need to be clear that the assumptions made in your public review - particularly suggestions of dishonesty or negligence - are grossly inaccurate and in no way a reflection of what actually occurred. Your misjudgement and assumptions are genuinely disappointing, especially given that no attempt was made by you to ever contact us before posting this untrue, damaging and inconsiderate review.
We hope you’ll take this opportunity to engage with us directly instead of lashing out at us with a factually incorrect negative review so we can finally bring this to a fair and constructive resolution.
Kind regards,
The Atlas Team
Excellent product quick delivery
Excellent product quick delivery, custom size at no extra cost.
2025年12月11日
Atlasaccessories からの回答
Thanks Natasha - so glad you had a good experience. Shout if you ever need anything.
Fantastic.
Issue with postage but the Atlas team sorted it out without issue. Love my products!
Well done guys.
2025年9月17日
Atlasaccessories からの回答
Thanks Jonathan, very much appreciated and so great to hear you love them. Shout if you need anything at all.
Absolutely excellent service,quality
Absolutely excellent service and really quality products,I wish more companies were as good as this,highly recommended
2025年9月1日
Atlasaccessories からの回答
Thank you for this great review Damien - we really appreciate you taking the time to do it. Let us know if you ever need anything at all.
I bought the bracelet 20 days ago and I…
I bought the bracelet 20 days ago and I haven't received it yet.
2025年8月21日
Atlasaccessories からの回答
We're sorry you had a bad experience. Unfortunately we have limited control over Royal Mail have delivery issues, but in this case they completely lost the package. We contacted you to give you updates and even made a new piece to send out if they took to long. Our sincere apologies if we didn't stay in communication enough to make you feel it was being dealt with properly. Again, apologies for the bad experience - never our intention.
Highly recommended - the real deal.
These guys speak of being on a journey. Having had a tricky time I was looking for something spiritual to help me with my 'journey'. I feel that these guys got that and that the products they make are the 'real' deal. I purchased the necklace and a bracelet and both have filled me with positive energy. They are also really good quality and beautiful objects. I don't usually write reviews but these products have far exceeded my expectations and I'm really grateful that I have had the opportunity to purchase them and also thank the team for making such invaluable products
2025年6月30日
Atlasaccessories からの回答
Thank you so much for your kind words. It really means a lot to us that the pieces have become part of your journey and brought something positive your way. That’s exactly why we do what we do. We're so grateful you took the time to share this - it keeps us inspired. Where in good health and stay connected.
Best in the market
I have wearing Atlas accessories for over two years. I come from a culture where accessories for men are common, but of low quality. Atlas' unique designs, superior quality, and excellent customer service has made me redefine the way I convey my personality through wearables. I have not come across any other brand like Atlas!
2025年7月16日
自発的なレビュー
Brilliant concept . Beautiful product .
Great concept , brilliant customer service and follow up . Innovative products that are all individually made to your criteria and birth date .The bracelets represent our unique karmic numbers and the materials are rare and individual .
My bracelet reminds me of my childhood . A very special gift well made , well conceived and well supported . Peter
2025年1月10日
自発的なレビュー
Trinity bracelet - high quality, aesthetic, durable
My wife and I decided a few years ago that we had completed our family and so I was looking for something really personal and high quality that I could wear to signify my family unit. I went for a Trinity bison leather and copper ring bracelet which I purchased in 2021. My youngest two are now 9 and I'm delighted to say my bracelet is still as great as the day I got it. I wear it all the time (shower/sports/DIY), do no maintenance at all and its perfect. You get what you pay for and I'm in the process of adding another one - bracelets, not kids!
2025年7月1日
自発的なレビュー
Atlasaccessories からの回答
Thanks for the great review - love the story!
Atlasaccessories からの回答
Thank you for the review and so glad he loves it. We are honoured to be part of a very special celebration!
Atlasaccessories からの回答
Thank you for the positive review. Where in good health.
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