Atlas trekkers レビュー 209

TrustScore 5段階評価の5

4.8

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

What once a dream has become a reality!!! Zooming into the golden dunes with the atlantic ocean as a backdrop and a magical sunset it was a sight to behold. Adrenaline and excitement in one. Many tha... もっと見る

5つ星のうち5の評価

Our experience with Atlas trekkers for our Toubkal trekking was truly outstanding. From the very first contact, the communication was incredibly smooth. They are very responsive; we asked to adj... もっと見る

5つ星のうち5の評価

Ich habe mit meiner Cousine Paragliding bei Atlas Trekkers gemacht und es war ein unvergessliches Erlebnis! Meine Cousine hatte am Anfang große Angst und war unsicher, ob sie es schaffen würd... もっと見る

5つ星のうち5の評価

Wow what an adventure!! These guys were amazing, it was just myself, my partner and our 5 year old. They collected us in a taxi, took us out in to the dunes then we jumped on some quad bikes and... もっと見る

企業情報

  1. 旅行代理店
  2. カルチャーツアー提供業者
  3. 野外活動の主催者
  4. スポーツ ツアー代理店
  5. 旅行業者
  6. ツアー オペレーター

当該企業による記述

We would like to give you an insight into our passion for adventure and our dedication to creating unforgettable outdoor experiences in Marrakech.


連絡先

4.8

優良

TrustScore 5段階評価の5

209件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 66%に回答しています

通常1カ月以上経ってから回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

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5つ星のうち3の評価

Mount Toubkal 2 Day Trip

I recently completed a guided ascent of Mount Toubkal.

Communication before the trip was smooth and well organised, and I felt well prepared in advance. The mountains themselves are absolutely stunning and made for a memorable experience.

Our guide was kind and polite, but overall the trip did not feel as professional as I would have expected for a guided ascent. Some of the equipment provided, particularly the hiking poles, was in very poor condition and felt unreliable. Given the environment and altitude, better-maintained gear would significantly improve safety and comfort.

At the refuge, staff were friendly, but water was not included with meals. At around 3,200 metres, hydration is essential, so this was surprising and felt like an important oversight.

There was also limited instruction on how to properly use crampons, which would have been especially helpful for those using them for the first time. On summit morning, a delayed departure led to taking steeper shortcuts, which felt rushed and less safe than necessary.

Overall, I had a wonderful time in the mountains themselves, but the guiding service could benefit from better equipment checks, clearer safety briefings, and a stronger focus on participant wellbeing. With a few improvements, this could be a much stronger experience for future travellers.

2025年11月22日
自発的なレビュー
5つ星のうち5の評価

Three days Sahara

This tour was beautifully organized, with constant dialogue and genuine support that made us feel cared for at every step. We explored breathtaking, evocative places, but the desert experience was truly unforgettable — it deeply moved us and allowed us to discover the most authentic soul of Morocco. Choosing Atlas was without a doubt the best decision we could have made.

2026年1月1日
自発的なレビュー
5つ星のうち5の評価

An unforgettable and perfectly organised Morocco experience

We travelled with Atlas Trekkers as a very large group : 32 people, including 8 families (16 adults and 16 children and teenagers), and the experience exceeded all expectations.

From the very beginning, this was a highly customised trip, thoughtfully designed to fit the needs of such a diverse and large group. Every single day we experienced something new about Morocco, and not in a superficial way. Atlas Trakkers took us far beyond the typical tourist routes, showing us the real, deep Moroccan life, villages, people, and traditions that you simply don’t get on standard tours.

Over 5 days, we crossed Morocco and truly experienced it all: snow, desert, mountains, remote villages, and centuries-old kasbahs. Each day felt different and meaningful, yet everything flowed seamlessly.

Even when unexpected snow conditions threw a curveball, the team acted with absolute professionalism and responsibility, always putting safety and security above everything else. Their ability to adapt quickly while keeping the group calm and informed was extremely reassuring.

The level of organisation was outstanding: from project planning and documentation to clear, effective communication in the months leading up to the trip and throughout its execution. This made a huge difference, especially with such a large group.

Finally, the team is incredibly knowledgeable about the country, the routes, and the logistics, and clearly understands how to manage groups with both adults and teenagers.

If you’re looking for an authentic, well-organised, and deeply enriching way to experience Morocco, especially for families or large groups: Atlas Trekkers is exceptional. Highly recommended.

2025年12月29日
自発的なレビュー
5つ星のうち5の評価

Said was very kind and polite

Said was very kind and polite, we share beautiful moments and he show us a lot of things about Morocco. One day we’ll come back for sure!
Thank you for your professionalism and knowledge about your country

2025年12月31日
自発的なレビュー
5つ星のうち5の評価

3d2n tour Marrakech-Merzouga-Fes

I booked this tour because it was one of the few that allowed me to stay for two nights, departing from Marrakech and arriving in Fez. Said, our guide, was special; he was a wonderful person who accompanied us throughout the days, making sure everything was fine and that we saw what we wanted to see. Since we fell in love with this country, I definitely think we'll return and rely on Atlas Trekkers again!

2025年12月30日
自発的なレビュー
5つ星のうち1の評価

Avoid


Avoid: High Prices, Low Standards
This wasn't paragliding; it was a rushed production line. Despite advertising 20-minute flights, we were forced down after just 6–7 minutes so they could cram in the next group.
The Red Flags:
* Cutting Corners: They landed us back on the mountain—skipping the proper landing site just to save themselves the drive back.
* Zero Service: No briefing, no guest care, and a total disregard for the experience we paid for.
* Hostile Staff: When we complained, the team and manager ganged up on us with excuses instead of taking accountability.
Verdict: They prioritize volume over value. Don't waste your money on a 6-minute "transaction"—book with a company that actually cares about the flight.

2025年12月26日
自発的なレビュー
Atlas trekkers ロゴ

Atlas trekkers からの回答

Hello Gayathri,

Thank you for sharing your feedback. We are sorry that your paragliding experience did not meet your expectations.

We would like to clarify some important points for transparency.

On the day of your booking, your group arrived approximately 90 minutes later than the agreed meeting time, which significantly reduced the available flying window before weather conditions changed. This created scheduling difficulties and affected the duration of the flights. In paragliding, flight time always depends on weather and safety conditions, and the pilots must adapt accordingly.

Regarding the landing location, the certified pilots always decide where to land based on wind and safety conditions. Atlas Trekkers does not interfere with these decisions, as they are part of the pilots’ professional responsibility and insurance requirements.

We regret that the experience felt rushed, as this is not the standard we aim to provide. After the activity, we personally contacted your group and provided a 30% refund as a gesture of goodwill, which was accepted and received.

Our goal has always been to provide a safe and enjoyable experience for our guests, and we take feedback seriously to improve our organization and communication.

Kind regards,
Atlas Trekkers

5つ星のうち1の評価

Poor time management

We were very disappointed with this paragliding company due to poor time management and a clear lack of consideration for guests. Although their website advertises a 20-minute flight, our entire group was only airborne for about 6–7 minutes, which is far below what was promised.
Despite paying the full amount, we were rushed as the company tried to accommodate too many customers at once. There was very little effort to properly brief or entertain guests, and the whole experience felt hurried rather than enjoyable.
To save time for the next group, instead of landing us at the designated ground and transporting the parachutes back, they landed us on the mountain, seemingly to avoid the travel back. This made it very clear that speed and convenience were prioritised over customer experience.
When we raised this issue at the end, the entire team ganged up on us and gave lame and unconvincing explanations rather than addressing the concern professionally. Escalating the matter to the manager did not help either, as there was no willingness to acknowledge the issue or offer a resolution.
Paragliding should be a memorable and exciting activity, but this felt like a production line. If you are booking here, be aware that they appear more focused on quantity than quality. I would not recommend this company unless they significantly improve their planning, guest management, and overall customer experience

2025年12月26日
Atlas trekkers ロゴ

Atlas trekkers からの回答

Hello Rajan,

Thank you for taking the time to share your feedback. We are genuinely sorry that your paragliding experience did not meet your expectations.

We would like to clarify a few important points for transparency.

On the day of your booking, your group arrived approximately 90 minutes later than the agreed meeting time, which unfortunately reduced the available flying window before weather conditions changed. This created scheduling difficulties for our team and affected the timing of the flights. Safety conditions and weather always determine the actual airtime in paragliding, and flight duration can vary depending on these factors.

Regarding the landing location, the landing decision is always made by the certified pilots, based on wind and safety conditions. For safety and insurance reasons, Atlas Trekkers does not interfere with these decisions, as they are the responsibility of the professional pilots.

Even though the flights were completed safely, we understood that the experience did not fully meet your expectations. For this reason, we personally contacted you after the activity and provided a 30% refund as a gesture of goodwill, which has already been received.

We truly regret that the experience felt rushed, as this is not the level of service we aim to provide. We continuously work with our pilots and team to improve organization and communication so that every guest can enjoy a relaxed and memorable experience.

Atlas Trekkers has welcomed many travelers over the years, and we always strive to treat our guests with respect and professionalism. We appreciate your feedback, as it helps us improve.

Kind regards,
Atlas Trekkers

5つ星のうち4の評価

A great welcome on arrival with tea and…

A great welcome on arrival with tea and biscuits and warm company. A fantastic experience that everyone should do at least once (and I’m scared of heights). A little problem getting the video as they couldn’t plug into my phone, but sent via wattsapp once they had internet.

2025年11月21日
自発的なレビュー
5つ星のうち5の評価

Breathtaking experience!!!

have been wanting to go for a long time to Morrocco and we believe that were fortunate in having Atlas Trekkers as our partner for the jointly planned tour. Very good and efficient communication ( with Mahjoub) with added suggestions to the points of interest that we already had in mind, that enriched the whole experience.
Similar to the five pointed star of the Moroccan flag, we had a five star tour driver/ guide - Abdo. Friendly, cheerful and always ready to point out details and advice.

2025年11月26日
自発的なレビュー
5つ星のうち5の評価

“Une sortie quad absolument incroyable…

“Une sortie quad absolument incroyable ! Entre les paysages magnifiques et les sensations fortes, on s’est vraiment régalés. Les dunes près d’Agadir étaient juste splendides : un décor à couper le souffle et des sensations uniques à chaque montée et descente. Le tout dans une ambiance parfaite avec un groupe au top. Merci à tous pour cette superbe aventure, vivement la prochaine !”

2025年11月11日
自発的なレビュー
5つ星のうち5の評価

We had an amazing family experience

We had an amazing family experience! The camel, quad, and paragliding activities were fantastic. Rachid was very professional and welcoming. The dinner was delicious, and the atmosphere was warm and friendly. I highly recommend this unforgettable experience 😍

2025年11月9日
自発的なレビュー
5つ星のうち5の評価

Great company

We visited Marocco with 8 friends. Mahjoub and his team organised a number of activities for us. Toubkal hike, paraglide, quad bikes, transfers etc. Communication was very clear and each activity was as expected at fair prices. I would 100% recommend them!

2025年9月22日
自発的なレビュー

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