Items are all in recyclable containers and can b refilled. Scents are not too strong. No glass containers and paper used to stuff unfilled boxes. We use many of the products - shampoo, conditioner,... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Overall it was a good experience ordering from Attitude but there are some issues with the delivery times and notifications, especially with the Shop app. There will be times when I order and the orde... もっと見る
企業が回答しました
Wonderful products! I have been so happy with every single product purchased! From someone who is super sensitive to everything, none of these products irritates my skin at all.
企業が回答しました
I ordered baby products as the baby came early and needed them urgently. We waited more than a week after the delivery date, and there was no movement in the shipment. When we reached out, was told th... もっと見る
企業が回答しました
企業情報
当該企業による記述
ATTITUDE creates clean, performance-driven, naturally derived beauty and home care products in sustainable packaging to help reduce plastic on our planet. We're EWG VERIFIED™, vegan and cruelty-free.
連絡先
3.8
ほぼ満足
111件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 61％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Poor customer service.
Great products, terrible customer service. I placed an order, it must have gotten lost in the shuffle. I emailed them and they got it moving BUT... I got a note from a customer service rep named Juliette. No apology merely a tracking number... Which indicated it still hadn't shipped. Will not use this company again. It is a shame.
2025年4月24日
自発的なレビュー
ATTITUDE からの回答
We’re sorry to hear this and understand how disappointing it can be to feel overlooked, especially after having to follow up on an order. This is not the level of care we want to provide, and we apologize for the way this was handled. We’d like the opportunity to review what happened and ensure your experience is properly addressed. We want to connect with you to look into this further, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up. — The ATTITUDE Team
Do not recommend
2025年4月22日
自発的なレビュー
ATTITUDE からの回答
We’re sorry to see this and regret that your experience didn’t meet expectations. This isn’t the impression we want to leave, and we’d really like the opportunity to better understand what led to this feedback. We want to connect with you to review your experience and see how we can make things right, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team
Great product terrible customer service
I use this product for years after finding it. I loved the glass cleaner. I have a cleaning business and loved using their products until just recently. I had an issue with an order that was returned to corporate and sent several emails trying to resolve some thing because I have a subscription, the customer service is awful. They only respond to every other time. They never answer their phone and I’m still waiting to get a product that I pay ahead of time save yourself time and effort and find something else. This company is in so they literally feel like they don’t respond or make customer service they’re number one priority.
2024年11月15日
自発的なレビュー
ATTITUDE からの回答
We’re really sorry to hear about this and understand how frustrating it must be, especially as someone who has relied on our products for years and uses them professionally. Delays, inconsistent responses, and unresolved subscription issues are not the experience we want to provide, and we sincerely apologize for the inconvenience this has caused. We want to connect with you to review what happened and properly resolve your order, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team
The shampoo smells disgusting and I had…
The shampoo smells disgusting and I had several ear wigs in my box! They were covered in little bugs also, and dust. I won’t be using these products and they have a no returns or refunds policy. Do. Not. Buy.
2024年5月17日
自発的なレビュー
ATTITUDE からの回答
We’re very sorry to read this and understand how concerning and upsetting this experience must have been. This is certainly not what we want anyone to encounter, and we take feedback like this seriously. We’d like the opportunity to review this situation in detail and better understand what happened so we can address it properly. We want to connect with you to look into this and make things right, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team
Attitude Baby Wipes
I recently tried the Attitude Baby Wipes. They were very wet and became foamy during use. After just one use, they left my son’s bottom covered in a red rash. My friend also bought them for her daughter - who developed a nappy rash. Don’t recommend these at all.
2024年3月1日
自発的なレビュー
ATTITUDE からの回答
We’re very sorry to hear about this experience and understand how concerning it must be when a product doesn’t meet expectations, especially when it involves a child. This is not the experience we want to provide, and we take feedback like this seriously. We’d like the opportunity to better understand what happened and review this with care. We want to connect with you to look into this and make things right, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team
I’ve purchased from Attitude Living so…
I’ve purchased from Attitude Living so many times in the past few years and have never had an issue. I always receive my product and it always arrives at a decent time. I love this company!
2024年1月22日
自発的なレビュー
Products work really well and are EWG…
Products work really well and are EWG verified
2023年4月17日
自発的なレビュー
Loving the clean products!
Received all my items in excellent packaging and really quickly too!! Great experience!!
2023年4月3日
自発的なレビュー
Horrible customer service
Horrible customer service. They don't get back to you and you have to keep chasing. They also don't listen to you which is very very poor customer service. They are not customer centric, don't care that they keep wasting their customers' time. Very very poor customer experience.
2022年6月30日
自発的なレビュー
ATTITUDE からの回答
We’re sorry to see this feedback and regret that this was your experience at the time. We’ve since made improvements to our processes and customer support, and feedback like yours has helped drive those changes. We’d love the opportunity to welcome you back and provide a much better experience, and if you ever decide to shop with us again, please don’t hesitate to reach out so we can assist you.
— The ATTITUDE Team
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