I contacted customer support on 9/1 to cancel my account and received an email response from customer service that my account was canceled. I have an email as verification, including the person's name... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I contacted customer support on 9/1 to cancel my account and received an email response from customer service that my account was canceled. I have an email as verification, including the person's name... もっと見る
企業が回答しました
Audiobookstore.com has the largest selection of quality audiobooks, and great prices. We appreciate the ability to join FlexPass and save money during seasons where we're using a lot of audiobooks,... もっと見る
企業が回答しました
"Unfortunately for security reasons, we can not cancel FlexPass accounts on our end, but I assure you the process is very quick and simple. We’ve also attached those instructions below." Det var KUN... もっと見る
When you just want to buy an audiobook for a quick listen, you don’t expect to spend a day reading pages of terms and conditions to discover that the company has automatically enrolled you in a... もっと見る
企業が回答しました
Download & listen to audiobooks from bestselling authors in just minutes on your computer or mobile device using our iOS & Android apps.
Mid Rivers Mall Drive 6209, 63376, St. Peters, 米国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 63%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I have emailed and tried to unsubscribe. Very sneaky how the site doesn’t allow you to even search how to unsubscribe.
BE AWARE!

Audio Book Store からの回答
I would like to thank Tarah for her diligence in assisting me, when I was confused about who was my service provider.
Often businesses providing services on ‘books for listening’ have similar names. I wrote to Audio Book Store and Tarah was very helpful as a Customer Service Officer. She, is a fantastic worker and loyal employee, who makes the difference among all providers. She is the kind of employee that deserves recognition and should be given opportunities for professional growth as she enhances the name of the organisation who has employed her. Thank you Tarah!

Audio Book Store からの回答
I bought an audiobook using my credit card. Since then, Audiobookstore has kept my credit card information on file in my account. I have asked them multiple times via email and chat to tell me how to remove it and have not had any response. Audiobookstore did not ask my permission to store my credit card information. I will not be buying anything else from this company.
Update: I contacted the company. They apologized and said that my credit card information has been removed from their site. They did not give me an adequate reason as to why I only heard from them once I wrote a negative review on Trustpilot. They did not respond when I asked them why they stored my credit card without permission or tell me why I couldn't remove it myself.

Audio Book Store からの回答
I bought an Audiobook from Audiobookstoe and was somehow signed up for their Flexpass. I've cancelled my subscription but it lasts for a year by which time I will have spent £100 on absolutely nothing. Seems to be a massive scam.
Excellent experience with the purchase and the downloading went smoothly.The company were really helpful to me when I wanted to make changes to how I had signed up. A special shout out for Tarah who went out of her way to be helpful.

Audio Book Store からの回答
Bought a book in september and was integrated into a monthly subscripion. I just wanted the audiobook. Slimy
Agree with all the prvious customers.
Sneaky subscription…. And how on earth do you cancel your subscription…. Can’t find a cancellation option anywhere. !!!!😡😡😡
Scammers!!

Audio Book Store からの回答
Scammers. Silent subscription was enabled without any consent, without any notification. No email, nor description regarding monthly cost. Unfortunately, I have noticed after multiple months. Please be aware and not use their services.

Audio Book Store からの回答
Scammers!
As many here say they sneakliy sign you up for subscription when purchasing one book.
I gave them the benefit of the doubt and sent an email querying the monthly costs but no response at all.
Stay away from this company. One book ended up costing me a load of money.

Audio Book Store からの回答
Scammers, they sign you automatically for subscription without your knowledge, no matter what payment option you choose. I made a single payment for the audiobook. I paid full price and I did not choose any flexipass or any other subscription. Then accidentally I discovered on my bank account that I have some subscription for 20$ (the same like cost of the book). I contacted audiobookstore support and they assured me that I didn't have any subscription and my bank registered it as a subscription by mistake. Then I contacted my bank, described situation and my bank said that it was 100% subscription and they could charge me again. I was advised to block all payments to audiobookstore. Now, after i read all the opinions I see this is their common pactice.

Audio Book Store からの回答
WARNING !!! They charged me several months for one book - I only noticed on my cc bill - awful app - be careful what you sign up for. I have not found any email confirming a subscription sign up for example which is very deceiving
I’m thoroughly impressed with the wonderful customer service and the extensive selection of audiobooks available. Whether I'm searching for new releases or timeless classics, I can always find what I’m looking for. This website has become my go-to for audiobooks, and I love everything about it!

Audio Book Store からの回答
I have been utilizing the Audiobookstore.com platform for a number of years and enjoyed the vast selection and great prices on audio books.
I recently made an accidental purchase (wrong language) and Tarah was able to quickly help me solve the issue, so I could get back to listening. Great service!

Audio Book Store からの回答
Audible is a juggernaut, everyone knows this. I found Audio Book Store, not because I was looking for an alternative to Audible, but because many of my favorite titles aren't available from them. I assumed that meant that they weren't available in audiobook form, but on Reddit one day I noticed someone say that they enjoyed the audio version of The Godwulf Manuscipt by Robert B Parker. Curious, I tried to find it as a torrent, but was unable to. After several fruitless searches, I simply googled "The Godwulf Manuscript audiobook" and that's how I found Audiobookstore.com
They have all the titles I've been unable to find on Audible, in a similar quality, available through an app that works on Apple CarPlay. I'm very pleased with my experience so far and plan to continue to frequent their library.

Audio Book Store からの回答
Easy to use great access to audio books. Will continue to use their services 👌🏻😀

Audio Book Store からの回答
BEWARE. I bought an audio book from Audiobookstore.com. It stopped playing after a month but they keep charging for it again every month since then. So far they have charged me 6 times for the same book which doesn’t even work. I wrote 3 times asking them to stop but they kept quoting small print and refused to stop.
I downloaded a book for 9.95 this was outlined as a one off purchase. My credit card details have been saved and they have continued to take 9.95 EVERY MONTH since!! You cannot unsubscribe from this site, you cannot remove your credit card details either! I have been in contact with them and awaiting information. DO NOT USE

Audio Book Store からの回答
Gift certificate was purchased by mistake. Contacted customer service and asked for a refund as this was never meant to be purchased and advised they do not offer refunds. Stated no other companies offer refunds which is not true.
Do not use this company

Audio Book Store からの回答
I made a couple of mistakes on two of my orders. One book was in the wrong language and I accidentally ordered two copies of the same book. I contacted Audiobooks and Tarah replied right away. Tarah was very helpful to resolve my mistake.

Audio Book Store からの回答
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