AURELLE Swimwear レビュー 1,906

If you would like to return a suit, beware. They do not respond to emails about returns. The quality of the swimsuit we received was not great. The sewing on the seam of the bottoms was crooked. Also the material on the bikini top was made of terry cloth and was wearing away. If I am paying almost $100 for a swimsuit, the quality should be good. Won’t be ordering again.

The tops did not fit and I messaged you all asking to trade top sizes and I have gotten no response.

They were out of my size and gave me two free swimsuits that were adorable!!!

AMAZING experience. High quality swim suits and super cute tote bag :) I cannot say enough good things about my experience.

The customer service is great! Some of the items I ordered were not in stock so the team sent me other ones.

Wrong size was received. I want to return my package and have yet to hear back… I have emailed.

I wanted to give a positive review for the excellent problem solving of my first order coming in wrong (ordered on Black Friday). However, after receiving store credit and inputting a new order on 12/28/22, I am still waiting for my items to be shipped to me. USPS states they are awaiting the package. It is now 1/12/23, so I am seeing there is not much of a change from my first experience, where I had to reach out to have my orders shipped. I am hoping my items arrive and are correct so I do not need to reach out to have my order refunded. This is my second go around to receive a couple bikinis, I do not want to have a third round of bad experiences.

Honestly the customer service has been horrible. This is my fourth day being ignored after contacting them about my order. I ordered a mystery bag and got FOUR of the same bikinis!!! Really wanted to love this brand but will probably never buy again..

this was the second time i placed my order as my first order was incorrect and i was disappointed to see that the suit i picked was out of stock even tho it wasn’t listed as so (and is still listed as in stock) on the website

Great quality and had a mix up with one swimsuit and the online team was very responsive and helpful and got it all taken care of. Quick shipping. Plus they threw in an extra little gift. Almost all my swimsuits are from here I highly recommend.

I’m returning it all lol it was cheap quality

I love the set that I got! The bottom were a bit loose, I usually wear an XS but only a small was shown as the smallest size. I still love them though and I’ll definitely be wearing them to the beach soon!

Swim suits are super cute, good material and flattering. The little beach bags are adorable also

The order was missing 7 bikinis. The rest of the suits were cute though.

I love this brand!! Their mystery packs are SO fun to open, and their added tote is amazing. The only thing is I wish I got a more diverse collection. The last package I received had a lot of the same top/bottom choices, just in different prints!

Just got my order and could not love it more! I ordered the diamond mystery tote. There was such a good variety of color and styles in the bag. I am usually a medium in both top/bottoms. I will say that the bottoms are a bit on the smaller side but still fit fine. Would consider sizing up next time for comfort.

They were out of stock of a few items I ordered, so they gave me a few extra bikinis instead! Thought this was such a sweet gesture! Thank you!

the business is going under and as a result there is a lot of fraudulent activity. sending many people the wrong order, including me. they are stealing money. do not order from here.

I got the mystery diamond bundle pack and it came less than a week after ordering right before Xmas! I couldn’t be more excited

TOTAL SCAM DO NOT BUY! This company takes your money and ships whatever they have in stock to you. I spent $150 dollars here and they sent me all of the wrong items, and won’t even let me return them.